
Milton Martin Honda
Gainesville, GA
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Excellent Service Experience I recently brought my 2015 Honda Accord in to Milton Martin for some repairs and a 60,000 check-up (I’ve managed to log almost 69,000 miles on the Acc I recently brought my 2015 Honda Accord in to Milton Martin for some repairs and a 60,000 check-up (I’ve managed to log almost 69,000 miles on the Accord since I purchased it in April 2015 ? yikes!). I was immediately greeted by Matt McKinley, whom I’d not met. He walked me through the details of the scope of the 60,000 service and what would be involved in assessing the need for repairs that I thought were necessary. He was remarkably courteous and professional. He arranged for a “loaner” for my daily trek to and from Atlanta, and said he would call me around 11:00 a.m. to let me know what, if any, repair work would be needed. He telephoned me at 10:58 a.m. to tell me what was needed by way of repairs (two new tires and some alignment work), and again around 2:00 to advise that my car was ready. When I returned to the dealership around 4:30, Matt went through my invoice, describing in detail all the work that was done, and off I went after paying the bill. The service I received at Milton Martin Honda was as good as any customer could hope for or expect: courteous, professional, prompt and clearly communicated. Since purchasing my Honda in 2015, I’ve consistently received the same level of service from Tot Ingram and Graham Edwards. This is why I do business with Milton Martin Honda ? and why I’ll be back later this year to work with Adam Saviers to purchase a new Honda Accord, which will be our third Milton Martin automobile. More
Easy and pleasant staff I have bought 2 new Hondas from Milton Martin and both times the staff was great. No high pressure sales or gimmicks. In the future if I go with Honda I have bought 2 new Hondas from Milton Martin and both times the staff was great. No high pressure sales or gimmicks. In the future if I go with Honda I will head to Milton Martin. More
Great service representative He was helpful and understanding Very friendly and great to work with. Would like to work with him again He understood what I wan representative He was helpful and understanding Very friendly and great to work with. Would like to work with him again He understood what I wanted More
Great Experience When we looked online for pricing information we were called by the customer help desk- there was no pressure, but we were set up with Noel. He was p When we looked online for pricing information we were called by the customer help desk- there was no pressure, but we were set up with Noel. He was prompt and professional- he emailed our quote and helped us make the car buying experience pain free. He was very knowledgeable and personable. Mark was a great help with the financial information- very helpful. Overall, this was a great experience. We would recommend Milton Martin to anyone looking for a great experience buying a Honda. More
2016 Honda Pilot Elite new car purchase I purchased a 2016 Honda Pilot Elite from Gary Smith. I had been searching inventory and pricing for a dealer in my area but found a vehicle I liked I purchased a 2016 Honda Pilot Elite from Gary Smith. I had been searching inventory and pricing for a dealer in my area but found a vehicle I liked at a better price at Milton Martin. Gary was very knowledgeable of the car and its features. Also he was very flexible if there were accessories I didn't want and could be removed. Another plus was there were not a lot of pre-installed accessories. I have purchased 8 new vehicles and this was one of if not the best experience overall. I did most of the work over the internet and had a couple brief phone calls before coming in to drive the car and make my purchase. On top of that, I LOVE the Pilot. I would highly recommend Milton Martin Honda and Gary Smith. More
Outstanding customer service When I arrived, I was greeted by Rashid with whom I had made my appointment the previous day. He arranged my transportation to work and reconfirmed t When I arrived, I was greeted by Rashid with whom I had made my appointment the previous day. He arranged my transportation to work and reconfirmed the work order. He answered all my questions and had an excellent customer service approach. When I picked up my car, it was ready and the checkout process was quick. More
I GOT WHAT I WAS LOOKING FOR. GOOD CAR AT REASONABLE PRICE. MY GOAL WAS TO GET CAR WITHOUT HASSLE OF NEGOTIATION. I MAY HAVE SAVED COUPLE HUNDRED DOLLARS IF I HAVE GONE FOR NEGOTIATION.. I LEFT ON MANAGER TO UN MY GOAL WAS TO GET CAR WITHOUT HASSLE OF NEGOTIATION. I MAY HAVE SAVED COUPLE HUNDRED DOLLARS IF I HAVE GONE FOR NEGOTIATION.. I LEFT ON MANAGER TO UNDERSTAND MY VIEWS. BUT UNFORTUNATELY , THAT NOT HAPPENED. I GOT CAR AT REASONABLE PRICE BUT NOT BEST. More
Great Service I always receive great service at Milton Martin Honda. This time was the same with great attention from Matt. Milton Martin Honda is my dealership for I always receive great service at Milton Martin Honda. This time was the same with great attention from Matt. Milton Martin Honda is my dealership for sales and service. I wouldn't even consider going any place else. More
Great Used Car Experience We worked with Brian on a used 2013 Honda Civic. The process was seamless and not huge markup fees. We got a great deal on the car and the dealershi We worked with Brian on a used 2013 Honda Civic. The process was seamless and not huge markup fees. We got a great deal on the car and the dealership had done a good amount of normal maintenance and put new tires on the car. The buying process was completed in just over an hour with no trying to get us to refi through another lender and didn't push any gap/extended warranty mess that we didn't want. Would definitely recommend and will come back when our next kids turn 16. More
Best Service Representative When it comes to service at any dealership there is always apprehension. When you ask for Tot at Milton Martin Honda those worries are eliminated. Tot When it comes to service at any dealership there is always apprehension. When you ask for Tot at Milton Martin Honda those worries are eliminated. Tot is both friendly and trustworthy. He will discuss the service needs, options and costs ahead of time so there are no surprises. The mechanics do great work as well. The mechanic took time to come speak with me after completing all the work. I didn't catch his name but the bill listed A23 in the tech column. Always ask for Tot Ingram, he won't "steer" you wrong (sorry couldn't resist). More