Milton Martin Toyota
Gainesville, GA
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Toyota took no responsibility My wife came in for a regular checkup and she was shown that the front tires were both showing wire on the inside. This vehicle had been serviced regu My wife came in for a regular checkup and she was shown that the front tires were both showing wire on the inside. This vehicle had been serviced regularly and yet when the front tires showed WIRE after barely half of the expected lifespan of the tires, she was told that this was not Toyota's problem and it would only be the Cooper tire problem if ALL FOUR TIRES had shown wire at the same time. So basically she was told that she would have had to nearly wreck before this would have been anyone's problem beside our own. That means that the 50,000 mile warranty from Cooper is a joke. At my last service before this hot mess, my friend was told that she would have to pay for her 90,000 and 100,000 mile checkups together. Her husband called and suddenly everything was cleared up and she only had to pay for one of the checkups. That tells me that if my wife comes in by herself, she could be charged fees just because she is a woman. This current tire problem created a real time constraint and yet there was no offer to make any kind of discount for the obviously bad tires or use a discount that just magically ended a week prior. So, I can't trust you to take care of my wife if I cannot be there and I can't rely on you to give me the best service to ensure that it is worth my time and money to do these 5000 mile checkups so I will go elsewhere, And by the way, your team pressured my wife to buy tires at the 24,000-25,000 mile marker on these tires. What was the point of buying 50,000 mile guaranteed tires if they have to be replaced at 25,000? More
Service Great service, friendly people, comfortable waiting room. Completed all recall issues and service maintenance in minimum time. I recommend this auto d Great service, friendly people, comfortable waiting room. Completed all recall issues and service maintenance in minimum time. I recommend this auto dealership to all in search of an automobile. More
Small things matter ... like getting tire pressure right Good service. Nice waiting area. Only complaint: new tires were inflated to 39 psig cold pressure. Plate on driver door clearly shows recommended co Good service. Nice waiting area. Only complaint: new tires were inflated to 39 psig cold pressure. Plate on driver door clearly shows recommended cold pressure of 30 psig. Also, I had to reset tire pressure warning light. More
BEST team I’ve ever dealt with! This team is courteous, knowledgeable, professional, and helpful. I have never trusted a dealership until we came to Milton Martin Toyota! Highly! Ask This team is courteous, knowledgeable, professional, and helpful. I have never trusted a dealership until we came to Milton Martin Toyota! Highly! Ask for Louie! He’s the best! More
I love Milton Martin Toyota! Great dealership! We were in and out with a brand new car in 2 hours! No pressure sales pitch. Casey is a great salesman who took care of us and our p Great dealership! We were in and out with a brand new car in 2 hours! No pressure sales pitch. Casey is a great salesman who took care of us and our personal needs as a family! More
New car at this dealership They listen to what I wanted in my new car and got it for me. When I want a new car again I will go back to this dealer. They listen to what I wanted in my new car and got it for me. When I want a new car again I will go back to this dealer. More
Awesome customer service Freddy was the dream car salesman. He did not try to push anything on us and was incredibly sincere and authentic. We went to buy a trade-in Jeep they Freddy was the dream car salesman. He did not try to push anything on us and was incredibly sincere and authentic. We went to buy a trade-in Jeep they had on the lot and Freddy was more knowledgeable about the car than the people we had spoken to at Jeep dealerships. Everyone at the dealership seemed genuine. Would definitely recommend to anyone. More
All Around Awesome Dealership As a single homeowner, I work two jobs. Buying a car takes hours that I wasnt willing to sacrifice. Much of my research and interaction with Nick oc As a single homeowner, I work two jobs. Buying a car takes hours that I wasnt willing to sacrifice. Much of my research and interaction with Nick occurred on breaks or in between jobs. It was so easy to send him my info, start the application process before I even got to the dealership ... most everything was ready to go! I credit the ease of buying to my salesman and the finance manager. Nick worked diligently to assist me with my purchase! Kind, courteous, knowledgeable and very understanding. Thank you! More
Fast courteous service I have been taking my Tacoma TRD sport here for three years. Everyone at Milton Martin his friendly, knowledgeable, and deliver prompt service. The en I have been taking my Tacoma TRD sport here for three years. Everyone at Milton Martin his friendly, knowledgeable, and deliver prompt service. The entire staff is professional and customer service oriented. More
Heat and air problems Have been having trouble with my heat and for a while. I had mentioned it before. But when the air was blowing cold on my side and warm on the passeng Have been having trouble with my heat and for a while. I had mentioned it before. But when the air was blowing cold on my side and warm on the passenger side, I took it back in and finally it works properly. More

