Minuteman Volkswagen
Bedford, MA
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Minuteman VW is terrific! I've leased several cars from this dealership and have always found the atmosphere to be friendly and welcoming. Bob was a great help in finding the right VW to fit my needs. He this dealership and have always found the atmosphere to be friendly and welcoming. Bob was a great help in finding the right VW to fit my needs. He was patient and took quite a bit of time to thoroughly explain my options. Christian, in service, is always friendly and thorough. During service visits, he takes the time to make sure that I know what is being covered during each "check-up." I like that he makes sure that I don't have any concerns that aren't being addressed. While waiting, Christian will pop in to let me know the status of the service, keeping me informed so that I don't feel as though anyone has forgotten about me! I met Lucas, the sales manager, on this last visit. Even though I picked up my car at the very end of the day on a Friday (after an incredibly bad snowstorm!), he took his time explaining all of the coverage and service options. Lucas thoroughly discussed all the charges and paperwork. He was informative and explained things in a way that was understandable but not condescending. (And his Nebraskan accent is charming!) Overall, wonderful experience. I can't imagine going anywhere else! More
My 2004 Passat is a wonderful car, but it's the folks at Minuteman VW who keep it going great. Brendan Siefert is the the most excellent servive advisor I have ever worked with. He is extremely knowledgeabl Minuteman VW who keep it going great. Brendan Siefert is the the most excellent servive advisor I have ever worked with. He is extremely knowledgeable and dedicated to providing excellent customer service. I highly recommend Brendan andd the rest of the team More
One of the reasons I went to this dealer is personal attention the sales staff provided and was not like the usual car sales lot. Other than the convenient location, the service department answered all attention the sales staff provided and was not like the usual car sales lot. Other than the convenient location, the service department answered all my questions and was very helpful with the warranty service and servicing of the VW. More
We found a dealer that listened to what we were looking for. It was a pleasure working with Nick Lamonakis. He understood what we were looking for and made it happen. It was a stress free transaction and e for. It was a pleasure working with Nick Lamonakis. He understood what we were looking for and made it happen. It was a stress free transaction and everything went really smooth. Everyone on the team at Minuteman was very friendly which made it an even better experience. Hats off to the team at Minuteman. More
My experience with Minuteman VW was great. The staff was very helpful and helped create a stress free atmosphere. They were very friendly and respect the customer. I have been very satisfied with my car. Th very helpful and helped create a stress free atmosphere. They were very friendly and respect the customer. I have been very satisfied with my car. They took care of all the paperwork very fast and helped with insurance and vehicle registration. I was extremely satisfied with Nick Lamonakis that helped me with the purchase. I will definitely be going back for my services. More
I have bought five cars from this dealer and in every case have been very pleased with the individual attention given by Tim Bishop in Sales and Stephano, Brendan and Christian in service. They have alw case have been very pleased with the individual attention given by Tim Bishop in Sales and Stephano, Brendan and Christian in service. They have always been very fair, attentive and accomodating to my needs. They have helped eliminate the typically negative and dreaded experience(s) associated with purchasing or servicing a car at a dealership. The operation is small enough to be personal and yet large enough to provide the selection necessary to fit the need. More
I would highly recommend Minuteman Volkswagen to anyone who is interested in receiving excellent service. I have been very fortunate to have had Bob Vigna as my sales representative for many years....simp who is interested in receiving excellent service. I have been very fortunate to have had Bob Vigna as my sales representative for many years....simply the best! The Service Department always explains what needs to be done. I would never take my business to any other dealership!! More
We have worked with Bob Vigna for many years. We started at Belmont VW, and moved with Bob to Minuteman VW when Belmont closed. We have bought several VWs through Bob at both locations, and we talk each tim at Belmont VW, and moved with Bob to Minuteman VW when Belmont closed. We have bought several VWs through Bob at both locations, and we talk each time we get service at Minuteman. Solid information and straight-shooting, although we hardly ever get the price breaks we seek (that's his job, I guess). We recommend Bob Vigna. More
Although I did not purchase my Jetta at this dealership, the Service Advisor Brendon Siefert has been extremely helpful. He is knowledgeable regarding the mechanics and technologies with-in the vehicle. Thi the Service Advisor Brendon Siefert has been extremely helpful. He is knowledgeable regarding the mechanics and technologies with-in the vehicle. This may be something that one would assume a service advisor should know, but I have been to many service stations where that has not been the case. He is also patient with me when I have questions about upcoming services on my car. He is a great asset to have on the team More
I started taking my car to Minuteman VW for the service department despite it not being the closest VW dealer to me. Brendon has always been responsive and helpful in making sure that my car is up to date department despite it not being the closest VW dealer to me. Brendon has always been responsive and helpful in making sure that my car is up to date with all maintenance work needed, including advising if the maintenance work is critical or not-critical to allow time to plan for expenditures. I appreciate their hard work and timely responses. More