Minuteman Volkswagen

The three men very helpful and informative in the purchase of my new volkswagen. Steve took the time to answer my questions on the options and changes of the new 2011 volkswagen compared to my 2005. purchase of my new volkswagen. Steve took the time to answer my questions on the options and changes of the new 2011 volkswagen compared to my 2005. He went on to explain why some of the features were not on the new SE Model as opposed to the 2005 that were on the SE with Convience. Being that it's a choice it in no way took away from the attention to detail,safety,and performance of the vehicle. Harley assured me that whatever style, model and color I chose they would get it. Finally during the signing process Lucas took the time explain each paper and did not try to rush the process along while we mixed in light conversation. All in all it was a good experience. More

I have been using Minuteman for services on my Passat for the past couple of years. Their customer response and service has been really fantastic. Their prices are reasonable and they do good work. Brendon the past couple of years. Their customer response and service has been really fantastic. Their prices are reasonable and they do good work. Brendon Siefert is the rep. I call/email when I need work done my car; he is always professional, courteous, helpful and trustworthy. I would also like to commend the dealership's shuttle service and the personnel who run it - those guys do a good job and are professional and friendly throughout the drive. The one thing the dealership can do to improve on an already wonderful customer service is to provide loaners, if possible. Despite the shuttle service, this added service will be helpful for customers in managing their schedules better. More

I have known Bob Vigna for over 20 years and have bought a number of VWs from him at Minuteman VW and at another VW dealer he worked for previously. I kept in touch with Bob when I brought my 2002 VW Golf a number of VWs from him at Minuteman VW and at another VW dealer he worked for previously. I kept in touch with Bob when I brought my 2002 VW Golf TDI in for service and expected that I would buy my next car from him. He kept me up to date on product plans. When I was ready to buy a 2010 Jetta TDI wagon, I went to Bob and he found the right car at the right price for me. Brendon in service has been helpful with some stereo and iPod glitches in the car. I'd recommend Minuteman VW for sales or service. More

My wife and I had an excellent experience with Elena and Lucas at Minuteman Volkswagen. We got exactly the car we wanted, at exactly the price we wanted, in exchange for exactly the trade-in value we wante Lucas at Minuteman Volkswagen. We got exactly the car we wanted, at exactly the price we wanted, in exchange for exactly the trade-in value we wanted. I got my previous Jetta from Minuteman, and I was not disappointed this second time around! More

I met Elena at VW Minuteman shop and she's been doing the procedure very well. Not only as a sales person, but she also understood and read customer's mind. She made me comfortable in order to decide the c procedure very well. Not only as a sales person, but she also understood and read customer's mind. She made me comfortable in order to decide the car model and also arranged for the insurance company which I have to choose before I took my new Jetta. From one to ten, she explained me all about the car in details. Once again, I thank her, Mark and Lucas who were relaed with my purchaing. I definately recommend this dealer to my friends who may be interested in VW. More

I've been buying cars since 1969. This was the I've been buying cars since 1969. This was the smoothest, easiest transaction that I've ever made. Their initial price was reasonable including the I've been buying cars since 1969. This was the smoothest, easiest transaction that I've ever made. Their initial price was reasonable including the 2001 Audi trade-in. Didn't have the usual back and forth haggling. Look forward to doing more business with Elena Novak, and the team. More

Sales staff were helpful, considerate of our needs, went out of their way to provide what we wanted in a timely way. Followup and answering all questions, technical and financial, was done promptly and low out of their way to provide what we wanted in a timely way. Followup and answering all questions, technical and financial, was done promptly and low key. This is the second car we have purchased from dealer, and have been happy with the experience. Thanks More

We came to Minuteman looking to buy a used vehicle. We looked at four or five used vehicles and were not too impressed with any of the vehicles. Then Nick took us over to look at some new VW's and pursuad looked at four or five used vehicles and were not too impressed with any of the vehicles. Then Nick took us over to look at some new VW's and pursuaded us into leasing a new Jetta. Which we are very happy with, thanks to Nick. More

I just purchased a 2011 Touareg hybrid from Minuteman VW. After three days I am even more impressed with the quality of this SUV and hope my one year review is as good. I had a 2004 Touareg V8 which I re After three days I am even more impressed with the quality of this SUV and hope my one year review is as good. I had a 2004 Touareg V8 which I really liked and held up well over time. I felt that the service department at Minuteman treated me well over the years so that I was willing, when the time came to buy another car, to purchase a Touareg, from this dealership. (Of course, the good reviews of the new hybrid coming out of Europe and now the US (e.g. Motor Trend. US NEWS and World Report) certainly helped.) I thought the sales process itself went well. I appreciate the way Elena Novak, my sales consultant, dealt with sales process and the requests I made during this process. I told her I was considering other SUVs, such as the Cayenne and Audi, and I needed to have a chance to review how these vehicles compared on quality and price. When I was done looking at other vehicles, in about ten days, I was convinced that the Touareg was the right choice for me. Elena was supportive to me and clear about the sales process and helped resolve any issues I had. I found it comforting that VW had trained key people in the dealership in the hybrid and could answer my questions. I know the the quality of my experience with this SUV will critically depend on the service I will get in the future and I wanted a dealership that could handle this new hybrid technology. (Not all dealerships are created equal.) I feel that I was treated well by everyone I dealt with at the dealership. I felt that everyone I dealt with in the dealership was impressed with the quality of this new Touareg. They liked the car, like good car people should, and went out of their way to express their approval of the car and my buying it. What's not to like! I read hundreds of pages of the owners manual over the weekend. With such a hi-tech vehicle how about putting this manual as well as a a video of critical functions on a jump drive or similar device that has a search function? It also would help for the Touareg to have many more on-board computerized help functions to assist the new owner through the setup functions. More

I leased a Jetta TDI from Minuteman VW in late 2010. The I leased a Jetta TDI from Minuteman VW in late 2010. The sales person, Elena, was very friendly and patient as I asked a ton of questions. I got t I leased a Jetta TDI from Minuteman VW in late 2010. The sales person, Elena, was very friendly and patient as I asked a ton of questions. I got to test drive several different models before settling on the automatic black interior / black exterior. The paperwork went very smoothly and I got a good deal on the leasing. The thing I liked best, aside from the car itself, is that the people there didn't seem pushy or too "sales-ish". The car is incredible. I drove to upstate New Hampshire and decided to do an experiment. I drove 55 mph (in the right lane) with the cruise control on, and I watched the mpg average climb steadily, past 40 mpg, past 50 mpg, and it finally settled in around 53 mpg after driving for an hour at that steady speed. If you can get your hands on one of these cars, I highly recommend it, and if you can get it at Minuteman VW, you'll enjoy your buying experience. More