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Minuteman Volkswagen

Bedford, MA

4.9
302 Reviews

39 North Rd

Bedford, MA

01730

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Showing 302 reviews

March 28, 2022

We had a great experience with Tim at Minuteman. He was extremely helpful in telling us our options and helping us find a car that we wanted. We had been to a few other dealers before and no other d More

by gsmrb0819
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bishop
March 26, 2022

We purchased our Jetta from Minuteman. As much as people constantly complain how bad the buying a car experience is, we only experienced a friendly sales staff that took our needs into acc More

by mazalkj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ulmen
Mar 28, 2022 -

Minuteman Volkswagen responded

Thanks for the continued support!

March 24, 2022

I just had my car serviced, the service was great as always, I wouldn't bring my car anywhere else! Thanks Minuteman! More

by skhoda3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Kaminski, Tim Pullo
Mar 24, 2022 -

Minuteman Volkswagen responded

We thank you for your business

March 24, 2022

After dealing with other dealers that wouldn't help, Minuteman found me a great car and gave me a great deal. John and the Minuteman team are amazing! I highly recommend Minuteman Volkswagen!! More

by Kerri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Pullo, Apurv Dave
Mar 24, 2022 -

Minuteman Volkswagen responded

We are happy to be your dealer of choice.

March 24, 2022

Outstanding salesman Tim sold us an 2022 VW GTI and an 2022 VW Atlas within the same week! We are the type of consumers who asked a ton of questions and he was quick to answer them all! Tim was the type o More

by Ellismom2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in finance/ Patrick in service , Tim Bishop
Mar 24, 2022 -

Minuteman Volkswagen responded

Thanks for the continued support.

March 24, 2022

Just had my 1st service done on my GTI. Service was easy and the personnel were all attentive and friendly. Whether you need service on your existing VW or you are looking to buy a new VW, More

by mdouce7467
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Tim Pullo, Apurv Dave
Mar 24, 2022 -

Minuteman Volkswagen responded

Thanks for the business.

March 19, 2022

After 60 mile service done on my vehicle I left the dealership just to find out that coolant was leaking and had to tow my vehicle from the road for repair. Before I left dealership techs were fillin More

by MJ
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Pullo
Mar 28, 2022 -

Minuteman Volkswagen responded

We are very sorry for the inconvenience. We did reimburse all monies received for the actual services rendered. We were polite and professional and treated the situation promptly.

Mar 28, 2022 -

MJ responded

Sure, thank you. But that does not change the fact that service organization has incompetent technicians servicing the vehicles. I also learned that 2 recalls were missed with service. I would not trust this dealership for any service.

December 30, 2021

The purchase of the car was amazing. Shawn did everything very professionally and with high quality and on time he spoke about, no delays. At my request, the car was driven to my home and I didn't More

by Aliaksandr M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kamieneski
December 06, 2021

The crew at Minuteman Volkswagen are kind, considerate, quick, and helpful. After my sister purchased a Tijuan here about a year ago, it was a no brainer to return when I decided to lease a Jetta. They had More

by CatPear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bishop, Tim Pullo, Shawn Kamieneski
December 03, 2021

I thought my overall experience at minuteman was absolutely stellar. From finding the listing online to driving off the lot with my new car, everything was incredibly smooth and easy due to the peop More

by Jackclosson14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bishop
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