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Minuteman Volkswagen

Bedford, MA

4.9
306 Reviews

39 North Rd

Bedford, MA

01730

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Showing 306 reviews

March 19, 2022

After 60 mile service done on my vehicle I left the dealership just to find out that coolant was leaking and had to tow my vehicle from the road for repair. Before I left dealership techs were fillin More

by MJ
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Pullo
Mar 28, 2022 -

Minuteman Volkswagen responded

We are very sorry for the inconvenience. We did reimburse all monies received for the actual services rendered. We were polite and professional and treated the situation promptly.

Mar 28, 2022 -

MJ responded

Sure, thank you. But that does not change the fact that service organization has incompetent technicians servicing the vehicles. I also learned that 2 recalls were missed with service. I would not trust this dealership for any service.

December 30, 2021

The purchase of the car was amazing. Shawn did everything very professionally and with high quality and on time he spoke about, no delays. At my request, the car was driven to my home and I didn't More

by Aliaksandr M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kamieneski
December 06, 2021

The crew at Minuteman Volkswagen are kind, considerate, quick, and helpful. After my sister purchased a Tijuan here about a year ago, it was a no brainer to return when I decided to lease a Jetta. They had More

by CatPear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bishop, Tim Pullo, Shawn Kamieneski
December 03, 2021

I thought my overall experience at minuteman was absolutely stellar. From finding the listing online to driving off the lot with my new car, everything was incredibly smooth and easy due to the peop More

by Jackclosson14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bishop
November 22, 2021

Was a pleasure purchasing my new car from this dealership. Tim Bishop worked very hard to make me happy! Couldn't be happier. More

by terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Long, Tim Bishop, Shawn Kamieneski
November 20, 2021

Wonderful service, very responsive. Tim drove a loaner car out to Amherst to my son and picked up the car we had bought from him when a recall issue had to be addressed. More

by erica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bishop
October 12, 2021

Tim was excellent- thoroughly walked me through the new features of my Tiguan that other sales people never took the time to in the past. Every person we worked with was friendly, kind, funny, and we were More

by mecrowley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bishop, Tim Pullo, Shawn Kamieneski
October 08, 2021

Great experience, hassle free, fast and felts great leaving dealership! Love my new Tiguan! Tim Pullo, Jen Long and Tim Bishop did great even in car shortage! More

by vwlove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Long, Tim Bishop, Tim Pullo
September 21, 2021

I recently purchased a used Volkswagen Tiguan from Minuteman Volkswagen. Overall my experience with them was great! It was quick, hassle-free, and very efficient. Tim Bishop was excellent, he provided More

by 33csmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bishop
August 14, 2021

We love this dealership because they always treat us right and give us the best deals. They always go above and beyond the call of duty. This is why we keep on coming back for new cars and service. More

by Louis Philbrook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian and Matt!, Jennifer Long, Derek Liberty, Eric Kaminski, Tim Pullo, Cameron Cocco
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