
Gallatin Chrysler Dodge Jeep Ram
Gallatin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very pleased with our experience with both the dealership and Tamara, our sales person. She accommodated all our needs, always helpful and great detail. A very pleasant experience overall. and Tamara, our sales person. She accommodated all our needs, always helpful and great detail. A very pleasant experience overall. More
Accurate diagnosis and quick turnaround. The service specialist was pleasant and communicated well during the service time The service specialist was pleasant and communicated well during the service time More
The service department was very helpful and took care if everything needed and did it well below the expected wait time. everything needed and did it well below the expected wait time. More
Everyone involved with my trade, purchase and finance worked very hard to complete this transaction. worked very hard to complete this transaction. More
They went above and beyond to ensure everything was perfect. Happy with my new wrangler! perfect. Happy with my new wrangler! More
The service department is still great, but since the new ownership the sales department is not great. Nothing like it used to be under the Gavin management. Like I said the service department is still great ownership the sales department is not great. Nothing like it used to be under the Gavin management. Like I said the service department is still great, and my recent dealings with Collin in the service department was great. More
I am not happy with sales. Was not given 2nd key fob for new truck. As a first time new vehicle buyer, have always bought used, I wasn’t aware that new vehicles come with a 2nd Was not given 2nd key fob for new truck. As a first time new vehicle buyer, have always bought used, I wasn’t aware that new vehicles come with a 2nd fob. Only after bringing it into service after a month of buying it was I made aware that I should have received 2 fobs. When I contacted my salesman he made it sound as though I must have lost it and should have asked for it that day or next. Now I’m told I may have to pay a small fee if the 2nd fob is more than the $500 they cover. I should have received it first day but I definitely did not receive it. I was handed only 1 fob. Went to dealership this morning and talked with finance mgr and it has been resolved successfully as of this morning. Thank you! More
Service manager couldn’t be bothered to return a call after 3 messages were left. Dealership changed owners and new owners won’t honor the lifetime powertrain warranty from the previous owner. after 3 messages were left. Dealership changed owners and new owners won’t honor the lifetime powertrain warranty from the previous owner. More
Morgan in service was great to work with. She helped manage some vehicle issues we were having with a recently purchased used car. She helped manage some vehicle issues we were having with a recently purchased used car. More