Miracle Chrysler Dodge Jeep Ram - Service Center

Good experience I had a great great great great great great great great experience Great great great great experience Great More

1 The shop took almost 5 months to fix my car. Service was unprofessional, and did not keep us up to date, until I mentioned that I was going to speak to my lawyer. Service was unprofessional, and did not keep us up to date, until I mentioned that I was going to speak to my lawyer. More

I wasn't even there on the 4-20 5 It's been great but I want there at the time this survey claims I was . Everyone there is really good especially Brandi . She always goes above and beyond. want there at the time this survey claims I was . Everyone there is really good especially Brandi . She always goes above and beyond. More

He let me know in the beginning my better option to go for No Thank you for No Thank you More

Same day service. Happy people.Listen to my needs No That's all,I have nothing more to say Happy people.Listen to my needs No That's all,I have nothing more to say More

Clean place, great service, nice lounge, free water and WiFi! 👍 Give Brandi a raise in pay! WiFi! 👍 Give Brandi a raise in pay! More

It was serviced. Good job as far as I can tell. They seem to have Dona good job. Good job as far as I can tell. They seem to have Dona good job. More

Attempted to have my 2005 Crossfire diagnosed for a no start issue. Made two appointments with the service department. Had to rent a truck and auto hauler to get Crossfire to dealership, a round trip of o start issue. Made two appointments with the service department. Had to rent a truck and auto hauler to get Crossfire to dealership, a round trip of over 100 miles. Arrived at dealership and informed service that I had arrived with the car. The service people acted strange and spoke to one another in whispers. A service person then went out and took mileage and vin number from Crossfire. Then walked me around their service lot seeking a place for me to unload the car. We then walked back into the service reception area and the same service person informed me that they did not work on Crossfires because they did not have the technology to do so. The same service person proceeded to tell me that I would have to take the car to a Mercedes dealer another 100 away, round trip. I have never experienced such unprofessional and deceptive service. At no point during the multiple calls to make the appointment reservation, did anyone ever mention that Miracle Chrysler did not work on Chrysler Crossfires. They obviously do not employ mechanics who can diagnose a modern combustion engine with electronic ignition, merely computer technicians who can only perform work as instructed by a computer. I am selling the car and will never own another Chrysler, Jeep, nor Dodge. This experienced cost me $350 in rentals, gas, and late penalties because of Miracle Chrysler in Gallatin, TN. More

Set up an appointment for recall snd service on 1/27/23 at 8 am. Arrived early and was told my vehicle would be ready at lunchtime. Arrived to pick up my vehicle at 1:15 pm and was told they had not even s at 8 am. Arrived early and was told my vehicle would be ready at lunchtime. Arrived to pick up my vehicle at 1:15 pm and was told they had not even started. I was extremely disappointed and will not return to this dealership. More

The worst place to go in the area to purchase a vehicle. Ten days after i purchase my vehicle the checkin engine light came on. After taking it in and waiting over a week trying to get updates the only call Ten days after i purchase my vehicle the checkin engine light came on. After taking it in and waiting over a week trying to get updates the only call I got was them telling me I was going to have to pay $1700. To get it fixed. I just bought a $27000 vehicle and you would think they might take care of their customers. That shows you what kind of people they are More