Miracle Toyota

It's just funny how when you need something there is no one to help they don't take the calls and if they do you're placed on hold transfered and no one picks up besides the operator. But when you need a v one to help they don't take the calls and if they do you're placed on hold transfered and no one picks up besides the operator. But when you need a vehicle or show interest in one they hound you with fake empty promises they can't/refuse to fulfill and once they sell you one the friendliness stops and you're just no longer important to them. They're a few good ones Marcus is one of them. As far as the others you might wanna be more careful. Don't be deceived by them. And JOHN THE SALES MANAGER SHOULD BE ASHAMED OF HIMSELF YOU ARE A COWARD YOU PROMISE ME THE DOCUMENTS AND 3DAYS LATER IVE YET TO RECEIVE THEM. SHAME ON YOU JOHN for not answering the phone and Sam Castro you are a terrible and deceptive person I hope I never have to deal with you ever again. You Suck Sam Castro. MARCUS is the real hero. Thank you Marcus continue to be great and do the right thing my brother. More

Where to start with this place. They lost a wheel lug nut one time I had my tire rotation. On my last oil change they lost one of my front skid plate screw. On one of my last oil ch They lost a wheel lug nut one time I had my tire rotation. On my last oil change they lost one of my front skid plate screw. On one of my last oil changes they tried selling an air filter, when I had just installed a new k&n performance air filter. I went to purchase coolant to do my own flush, since I don’t trust their mechanics losing another part, I ask the parts salesman how many bottles I need. He says two bottles so I make the purchase, only to use one. I go back to return the remaining bottle HE told me I needed, and he refuses to take the return because I don’t have the receipt. At this point I will no longer go to this dealership for anything, nor do I recommend this dealership to anyone!! More

William was great with his service, it was quick and easy to get it done and took less than an hour to have my vehicle back. I am very pleased with their service. to get it done and took less than an hour to have my vehicle back. I am very pleased with their service. More

Good Service, always on point, the service Advisor Eris Rosario as always go above and beyond to do his job and recommend the better service for my car, good Job👍 Rosario as always go above and beyond to do his job and recommend the better service for my car, good Job👍 More

As an active duty military member this dealership has given me so much stress and headache. They do not do their job do not trust Zach, his sales team or managers! Terrible experience for the amount of m given me so much stress and headache. They do not do their job do not trust Zach, his sales team or managers! Terrible experience for the amount of money I am spending. More

Let me first start off by saying IF you think about taking your vehicle to this dealership DO NOT DO IT!!! Customer Service is awful, the service advisor is condescending, service manager is useless an taking your vehicle to this dealership DO NOT DO IT!!! Customer Service is awful, the service advisor is condescending, service manager is useless and they constantly hang up the phone on you IF THEY ANSWER! We took our sons vehicle in for a issue with the transmission shuttering as it was under a 36K powertrain warranty. The advisor "Hector" wanted to insist it was something other than what we were saying was the issue. Reluctantly he finally agreed it "may" be the problem and noted the system with our concerns finally. Turns out it was the transmission and it would be covered. We get a call saying the vehicle is ready; however, they did unauthorize work to the vehicle and damaged it as well. The damage they caused was to both inner sidewalls of the front tires, and paint was missing on the upper A- arms as their technician decided it was a good idea to take the spacers off the front end. Now, for those of you who don't know what that is let me explain, it is a "spacer" between the tire and the hub of the vehicle to allow clearance so the tire does not rub the A-arm on the truck. Since he took it off unauthorized I now have to replace not only one but two front tires because it has rubbed a groove in the tire. When we advised the service manager of the damages that were caused we were brushed off and sent on our way, with the dealership knowing full well of the damage they caused and the safety issue this has created! If I could give a BIG FAT NEGATIVE STAR I WOULD. My advice take your vehicle to a different toyota dealer and DO NOT USE THIS ONE! More

Sr. Eloy gracias por ser tremendo vendedor y ademas tremenda persona gracias por su servicio 💪🏻 Alexis Mendoza Eloy gracias por ser tremendo vendedor y ademas tremenda persona gracias por su servicio 💪🏻 Alexis Mendoza More

I gave this dealership two tries. The first was when I was in the market for a SUV and was considering a Rav-4. I came in and spent hours trying to get a fair price even remotely clos The first was when I was in the market for a SUV and was considering a Rav-4. I came in and spent hours trying to get a fair price even remotely close to KBB fair value for the new car and my trade in, but no luck. I gave them the benefit of the doubt and came back when I had a car to sell (no trade in). I was given a price below even what I was quoted online using their 'Trade-in Valet.' When I brought this to their attention, they told me that the price is just a "ballpark figure." When I told them their price was thousands below KBB value, the salesman went back to the used car manager for about 10 minutes, then came back and said they can't do any higher. In short, I will certainly not be returning, as this is a dealership which, in my opinion, is not serious about making fair deals and just likes to play games. More

If i could i would leave a 0. This is the worse dealer I been too, they always try to overcharged and sneak charges on you. I had to wait almost 2 hours for them to tell me they c This is the worse dealer I been too, they always try to overcharged and sneak charges on you. I had to wait almost 2 hours for them to tell me they can change the oil bc a part broke down and when I say I don't want it it miraculously got fixed? And I say don't do anything and they still did it. DONT COME HERE!!! Oh and to top it off they didn't do a good service. More

First visit they scratched my car up and said it didn't do it. Second visit just an oil change And they said there's engine lights on but under warranty I have to pay hundreds of dollars in diagnostic fees do it. Second visit just an oil change And they said there's engine lights on but under warranty I have to pay hundreds of dollars in diagnostic fees. Of course there was no engine light on when I brought it there. More