Miracle Toyota of North Augusta

Friendly and Competent Service I really do love Bob Richards for going above and beyond in service and polite respect. Sitting around In a dealership waiting for service isn’t ever I really do love Bob Richards for going above and beyond in service and polite respect. Sitting around In a dealership waiting for service isn’t ever exciting but Bob Richard’s staff make it close to painless as it gets in the CRSA. I drive 20 miles to avoid the dealership near me and to come here. Thank you for valuing my time and for giving me many reasons to be loyal. Excellent all around. More

Very good customer relationship Very impressed with everyone. Willing to work with you. I will recommend this Dealership to my friends. The dealership was very clean as well. I will Very impressed with everyone. Willing to work with you. I will recommend this Dealership to my friends. The dealership was very clean as well. I will return in the future. More

EXCELLENT 5000 mile check, was quick, started at my appoint time and was completed, and thoroughly explained of the service that was done. Service writer was gr 5000 mile check, was quick, started at my appoint time and was completed, and thoroughly explained of the service that was done. Service writer was great. More

Always excellent service! I've been dealing with this dealership (different owners, etc.) for over 25 years. They have always been excellent with service after the sale!!!!! Al I've been dealing with this dealership (different owners, etc.) for over 25 years. They have always been excellent with service after the sale!!!!! Always friendly and professional! More

Beyond exceptional I am beyond blessed and thankful for these two Men. If I could repay them I would. Thank you guys so much for going above and beyond your working ethi I am beyond blessed and thankful for these two Men. If I could repay them I would. Thank you guys so much for going above and beyond your working ethics in getting me a new car. I pray God blesses you both openly. I will definitely be telling my family and friends about you both. More

Always Great Service Bob Richards has a family friendly and welcoming atmosphere. The staff is always helpful and professional. They keep you informed through out the pr Bob Richards has a family friendly and welcoming atmosphere. The staff is always helpful and professional. They keep you informed through out the process and ensure everything is complete in a timely fashion. More

Michael Arthur is the greatest! I have always received stellar service from the service department for quite some time. So when the time came for me to purchase a car I knew without I have always received stellar service from the service department for quite some time. So when the time came for me to purchase a car I knew without a doubt that I wanted it to be from Bob Richards Toyota. I feel so very fortunate the day I came to look at the lot at met Mike. He was honest, kind, and hardworking when it came to getting me a fair deal. Mike went ABOVE and BEYOND the call of duty to make me feel comfortable and secure in my purchase. I am so happy with my experience. If I was a million I'd buy 4 more cars from him! I look forward to bringing my mother in so she can buy a car as well. More

Wonderful experience I’ve recently purchased a new vehicle and my experience was awesome. I received great care from start to finish and I’m truly enjoying my new purchase I’ve recently purchased a new vehicle and my experience was awesome. I received great care from start to finish and I’m truly enjoying my new purchase. More

Totally in Rip off the Old Man Mode I was feed up with GM after issues on my 2017 Silverado. Since it was end of the 2018 model year I was trying to take advantage of discounts and reba I was feed up with GM after issues on my 2017 Silverado. Since it was end of the 2018 model year I was trying to take advantage of discounts and rebates. What I really wanted was a Silver Tundra 1794. Since this was a top line vehicle most remaining 2018's came with options I did not need or want to pay extra for. I emailed and/or talked to more than 25 Toyota Dealerships in search of a 1794 equipped as I wanted. I had quotes on a number of vehicles and was fully aware of what was a fair price. I went to Bob Richards to look at their Silver 2019 Tundra 1794. I took a test drive and the salesman (Chris Hicks) asked if I had looked elsewhere. I said yes, a white one at Milton Ruben but this one is the color I prefer. I also mentioned this one had three additional options and I could live without them all. He asked how they were on price. I told him they were very aggressive on trade value and vehicle price without giving a dollar amount. Back at the dealership I was taken to a table and asked to wait. When the salesman return he presented his offer. They added $995 to install running boards, no other dealer had done this. They had all added dealer cost on the boards to the cost of the vehicle which is only a couple hundred dollars. The offer on my trade was more than an insult. Their price was more than $7000 above the cost of most dealer quotes I had received. I got up and said, "we are done, I can't deal on these numbers." I went to the managers desk and picked up the keys to my trade and went out the door. A different salesman (Craig Paro) came out the door and asked me if I was mad. I told him no, that we were too far apart and I was not going to waste my time or theirs and I was going home. I talked with him for a few minutes and told him I wanted silver but had a good price across town of $13500 for a white one. I said yours has three additional options but nothing I really want or need. He said if we can do $13000 or somewhere close to that would I buy there and I said yes. He went inside and came out and said they can't do it. At 8:00 pm another person from Bob Richards (Jose Ledeaux) called me and said I could have the vehicle for $13500 out the door. I said I would make a decision and let him know the next morning. My wife and I talked and said we would get the vehicle because it was the preferred color. The next morning, after thinking about the insult of the initial offer and how they handled adding running boards to the truck, I decided to decline the offer just because I feel they were greedy and dishonest when they brought me the $20500 plus offer. To my surprise, Milton Ruben called me after I emailed (Matthew Hailey) Bob Richards to decline their offer and said there was a mistake on my trade I am going to be out the door for $12500! Skip these con artists and go to an honest dealer, Milton Ruben Toyota in Augusta! White doesn't look so bad after all and I think I do like it better than silver! More

Excellent Our buying experience at Bob Richards Toyota was excellent. All of the employees were courteous and customer friendly. Everyone willing to help no Our buying experience at Bob Richards Toyota was excellent. All of the employees were courteous and customer friendly. Everyone willing to help no matter if they were your salesperson or not. Our salesperson Quiton Pulley was very attentive to our wants and needs. More