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Mission Viejo Kia
Mission Viejo, CA
3,058 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,058 reviews
August 08, 2021
Excellent service provided by Michael Stepp. I love all the features. Also he explained everything about all the features easy to understand.Excellent customer service. the features. Also he explained everything about all the features easy to understand.Excellent customer service. More
by Nishaarnold
Employees Worked With
Michael Stepp
August 08, 2021
Delia gave me the best service fixing up my bumper on my new Acura. My 7 yr old sure enjoyed our 2022 MDX loaner for the week. Thanks again Delia 🤗 new Acura. My 7 yr old sure enjoyed our 2022 MDX loaner for the week. Thanks again Delia 🤗 More
by samytaylor29
Employees Worked With
Miguel Service Manager , Alex Chung, Delia Valenzuela
August 07, 2021
Jeff was incredibly nice and helpful. They even provided a video of the inspection. I would highly recommend this location for service. Very professional friendly and accommodating. a video of the inspection. I would highly recommend this location for service. Very professional friendly and accommodating. More
by SingleMalt84
Employees Worked With
August 07, 2021
I bought and service my vehicle here and have always found them friendly, considerate, and informative. I like that everything is fully explained so I can make the appropriate decision. found them friendly, considerate, and informative. I like that everything is fully explained so I can make the appropriate decision. More
by KO
Employees Worked With
August 07, 2021
Jeff was attentive and provided great service. My RDX required in-depth analysis while in your service area, and at this time a transmission judder problem appears under control. Jeff was patient in list required in-depth analysis while in your service area, and at this time a transmission judder problem appears under control. Jeff was patient in listening to my description of what was going on with our car, and his in-depth knowledge of the vehicle model, was apparent More
by Matt Kobin
Employees Worked With
August 06, 2021
Delia was amazing and is the epitome of excellent customer service. She is the reason I’m so glad that I decided to bring my car to MV Acura. I really enjoyed working with her and hope to see her at customer service. She is the reason I’m so glad that I decided to bring my car to MV Acura. I really enjoyed working with her and hope to see her at my next visit! More
by NJohnson
Employees Worked With
Delia Valenzuela
August 06, 2021
Michael was a great help he stayed with us even after closing hours I was very scared about purchasing a vehicle but this dealership really took its time to explain things to me and make all my worries g closing hours I was very scared about purchasing a vehicle but this dealership really took its time to explain things to me and make all my worries go away they really are an exceptional dealership More
by Camachojasmine
Employees Worked With
Michael Stepp
August 06, 2021
Service department needs to keep customer better informed. It took five hours for a two hour fix. Either that or I got put on the back burner because I chose not to wait at the dealership. Also, pho informed. It took five hours for a two hour fix. Either that or I got put on the back burner because I chose not to wait at the dealership. Also, phone number online is no good. More
by jecavanaugh
Employees Worked With
Delia Valenzuela
