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Mission Viejo Kia

Mission Viejo, CA

4.9
3,057 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence. At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation. What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget. John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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28802 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 3,057 reviews

October 10, 2020

Saul is a great service advisor. He tells you clearly what the issues are, what is urgent and what is not. He communicates well and keeps you informed on the progress of the service. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2020

Saul has always been very professional and on point with his knowledge. Acura MV’s other departments could use some more training. Sales especially inconsistent. More

by szer55fille
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2020

I drive 20 plus miles one way to mission viejo acura from Huntington beach because i know they take care of me. I bought cars here and go here for service over the last five years and been happy. Clean, frie More

by Chuynh1628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh used to help, but left to mazda branch. Great kid.
Oct 11, 2020 -

Mission Viejo Kia responded

Chuynh1628, Thank you for the opportunity to serve you. It was our pleasure!

October 09, 2020

Excellent service. Work was done as agreed upon and on a timely basis. Adan did a great job taking care of a few scratches for me. Would recommend this dealership to anyone. More

by Beachdog2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

Great place to do business with. Always helpful and courteous. Keeps you informed of the progress and does not try and push extra add on just only the service you need. Really appreciate an honest esti More

by Mweavroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

Great service and friendly. My car was clean and ready on time. Updated regularly on progress toward service. Respectfully and taking safety precautions. Will come again. More

by Kim.jander
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

I really enjoyed my service with this Acura dealership. Saul was awesome and took care of me from the moment I arrived, always giving me updates on what was happening with my vehicle. The service team was More

by xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

Service experience is second to none. First class all the way. The new video your service inspection was outstanding. Complete contactless event. I felt safe. More

by Dispatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

All was good for me getting my car serviced and Saul made everything very easy. I appreciate the professionalism and the timely manner in getting the work completed. More

by marypegg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

Saul is a friendly, knowledgeable service adviser. He has helped me with my car service in the past. I will recommend Mission Viejo Acura to my friends for car sales and services More

by Eporde5
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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