Saul Roman

Very informative, and helpful. Jeff explained the process and what how long the wait would be. He stayed in touch and kept me updated constantly. They were worried about a potentia Jeff explained the process and what how long the wait would be. He stayed in touch and kept me updated constantly. They were worried about a potential bigger problem, and I was concerned but it turned out to be ok so I really appreciated his honesty and the work was done thoroughly. They washed the car and overall I’m very happy with how the experience went today. I love this dealership! Jeff is outstanding in customer service . Thank you so much Jeff. More

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Very professional, kept me up to date on repairs and time until completed . Definitely made me completely satisfied until completed . Definitely made me completely satisfied More

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Jeff Sanchez is Always Great Been Great makes the process easy been a long time customer easy been a long time customer More

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Jeff is very professional! He knew what he was talking about! I would definitely recommend Mission Viejo Kia, especially Jeff! He knew what he was talking about! I would definitely recommend Mission Viejo Kia, especially Jeff! More

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Performed oil change, tire rotation and point and inspections on time that was quoted. Also, installed software to correct voice navigation commands. Staff was friendly and did everything they were s inspections on time that was quoted. Also, installed software to correct voice navigation commands. Staff was friendly and did everything they were supposed to do. I will be taking my vehicle back for service in the future. More

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Jeff was great and very professional. All the repairs were consistent with the estimate. No surprises! All the repairs were consistent with the estimate. No surprises! More

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The best Kia dealership- I had gone to another location before this opened up and had bad experiences with them not checking the fluid levels and tire pressure even though they said they did (fluid levels before this opened up and had bad experiences with them not checking the fluid levels and tire pressure even though they said they did (fluid levels were empty, no leakage issues). Mission Viejo KIA sent me a video and was very communicative and I now have someone to go to that I trust with my car! More

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Fantastic Service Experience, Saul and his team are always Friendly and helpful and take care of customers. 5 Stars! always Friendly and helpful and take care of customers. 5 Stars! More

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Excellent, quick service here at Kia Mission Viejo. Made appointment the day before and my rear shock was changed the next day by noon with a car wash. Saul my service advisor was friendly and answere Made appointment the day before and my rear shock was changed the next day by noon with a car wash. Saul my service advisor was friendly and answered all my questions. We will be back for sure! More

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Excellent customer service thank you for your all good services my car was super clean and running like new services my car was super clean and running like new More

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