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Mission Viejo Kia
Mission Viejo, CA
3,058 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,058 reviews
June 24, 2019
Buying a car made easy We had a very pleasant experience in purchasing our new MDX. After trying another Acura dealership nearby and being frustrated with the attitude and We had a very pleasant experience in purchasing our new MDX. After trying another Acura dealership nearby and being frustrated with the attitude and treatment there, it was immensely refreshing to deal with Michael. Not only were the staff more friendly, but the actual facilities seem a step above. I would definitely recommend others to this location. More
by jaredterry
Employees Worked With
Michael Stepp
June 24, 2019
Great experience I give the staff who helped me an A+. Thanks to Finance Manager Safue Alailma, Sales Manager Alex Chung, and JOEY... my experience with buying a new I give the staff who helped me an A+. Thanks to Finance Manager Safue Alailma, Sales Manager Alex Chung, and JOEY... my experience with buying a new car was PAINLESS and easy. I drove 70 miles to Mission Viejo Acura Dealership and I would do it again. I didn’t feel any pressure, no nickel and diming, no upselling. Just professional people who got me out of there in less than an hour with the car I wanted and the deal I was happy with. It helps to know the exact car you want and have financing prequalified. Overall, it was an excellent experience. Thank you guys!! More
by odelizo
Employees Worked With
Joey Sanzone, Alex Chung, Safue Alailima
June 22, 2019
Easiest car buying experience ever. I’ve purchased a number of new and used cars in my 55 years on this earth. This was, hands down the best car buying experience I’ve ever had. James I’ve purchased a number of new and used cars in my 55 years on this earth. This was, hands down the best car buying experience I’ve ever had. James Papas and Alex Chung made this experience unreal. They even delivered the car to my house nearly a hundred miles away. On top of everything else, they beat every other Acura dealer’s price in my county on their first try. Based on this experience they have earned my business for life. More
by NewRDXowner372
Employees Worked With
James Papas, Alex Chung, Safue Alailima
June 16, 2019
Used Acura TXL purchase Went to Mission Viejo Acura to look at a used TLX. As soon as we arrived, we were treated with kindness and respect. Ghazaleh was very professional! I Went to Mission Viejo Acura to look at a used TLX. As soon as we arrived, we were treated with kindness and respect. Ghazaleh was very professional! I will definitely recommend this location to my family and friends! Safue was also very kind! They treated us like family! More
by anw0304
Employees Worked With
Safue, Ghazaleh Behzadfar
June 16, 2019
Leasing experience We are very impressed with Mission Viejo Acura. Michael Stepp worked with us and proved to be knowledgeable, professional, personable, respectful, en We are very impressed with Mission Viejo Acura. Michael Stepp worked with us and proved to be knowledgeable, professional, personable, respectful, engaged and courteous. He did not pressure us in any way. He answered every question and never rushed the process. Troy Kerth, the General Manager, was welcoming and approachable. It was obvious that he not only respected us but respected his employees as well. Safue Alailma, the Finance Manager, explained every aspect of our lease agreement. He, too, answered every question and made sure we understood each document we signed. All these employees with whom we dealt exemplified the very best. Our experience was exactly what CarPro USA promised. More
by priestgulch43
Employees Worked With
Safue Alailma, Michael Stepp, Troy Kerth
June 15, 2019
Happy repeat customer I was very happy with my experience at Mission Viejo ACURA. I was able to do almost everything over the phone and online so it was a quick stop at the I was very happy with my experience at Mission Viejo ACURA. I was able to do almost everything over the phone and online so it was a quick stop at the dealership for the paperwork. Thanks to Steve, Mike, Dave and Safue for excellent service! More
by Econiglio
June 13, 2019
Smooth experience Both associates I worked with were very friendly and helpful, and I was comfortable and unpressured the three times I visited to view, test, and purch Both associates I worked with were very friendly and helpful, and I was comfortable and unpressured the three times I visited to view, test, and purchase the vehicle. More
by Wooz
Employees Worked With
Ghazaleh Behzadfar, James Papas
June 13, 2019
Excellent experience Paul was excellent. We highly recommend using this dealership if you have the good fortune of working with him. He went above and beyond to make sure Paul was excellent. We highly recommend using this dealership if you have the good fortune of working with him. He went above and beyond to make sure our experience was a positive one! More
by Satisfied customer
Employees Worked With
Paul Knezevic
June 08, 2019
Great experience with my first purchase I had a really good experience with my first purchase from Mission Viejo Acura. The salesman, Paul, was very professional and stood by his word once w I had a really good experience with my first purchase from Mission Viejo Acura. The salesman, Paul, was very professional and stood by his word once we came to an agreement on price. The finance team led by Safue was also a hassle free experience. The experience thus far has been great and the staff has been very friendly. More
by charshaf1
Employees Worked With
Paul Knezevic
June 05, 2019
Quick but informative experience Paul was very helpful and knowledgeable. He also listened to what we were looking for and got my wife the car she wanted. He was very helpful in int Paul was very helpful and knowledgeable. He also listened to what we were looking for and got my wife the car she wanted. He was very helpful in interfacing with the sales manager and the finance manager to get a deal done that met my goals. More
by joe.martinez
Employees Worked With
Paul Knezevic
