Mission Viejo Kia

This was the best experience I have ever had! Louay was the best! Very professional and helpful. Made thIs whole experience a pleasant one!!! I highly recommend Louay so happy to have found him! Louay was the best! Very professional and helpful. Made thIs whole experience a pleasant one!!! I highly recommend Louay so happy to have found him! More

1st Class Service From first contact, the entire process was first class. Appointment, test drive, service records, purchase, and even white glove delivery. Shout out t From first contact, the entire process was first class. Appointment, test drive, service records, purchase, and even white glove delivery. Shout out to Ghazaleh for being a top notch sales rep. Thanks Mission Viejo Acura! More

Friendly staff, wonderful experience. Me and my wife had leases coming to an end on both our cars within in the next 5 months, we arrived with very little expectation as other dealers we h Me and my wife had leases coming to an end on both our cars within in the next 5 months, we arrived with very little expectation as other dealers we had talked to in the past few weeks were unwilling to engage in negotiations. The guys at Mission Viejo Acura were open to making a deal and after a few hours we walked out of there with 2 brand new leases! Joey and Steve were great and I'm recommending MV Acura to everyone I know More

Good buying experience, third dealers the charm. I reached out to three dealerships during my search. The first could not bring themselves to give me a quote on different trims. When I told them I di I reached out to three dealerships during my search. The first could not bring themselves to give me a quote on different trims. When I told them I didn't want to work with them because of it, they bombarded me with emails, texts, and calls saying they would 'quote their whole lot if necessary'...while still failing to provide the one quote I was looking for. Actually went in person to see another dealer because they were local and had good reviews. Kept being reassured their price was the best and my expected price was not reality. Felt like I was laughed out for my ask. MV was my next stop - a little farther but worth it. Felt like a 180 from the other place. Friendly not sleazy; James, Joey, Mike and Safue all helped me feel comfortable and not pushed. I gave them my ask, and while they didn't hit it they did come close. Even if I had tried to ping the previous dealer and they beat, I'd rather pay a little bit more for the professionalism and service I received here. Thanks guys. More

Best experience ever! Louay is the best representative we could’ve ever stumbled upon, we now have purchased two vehicles with his help. Dealing with him is like dealing wi Louay is the best representative we could’ve ever stumbled upon, we now have purchased two vehicles with his help. Dealing with him is like dealing with family, it’s very natural and does not feel like the typical car dealership experience. I highly recommend doing business with this deletship and specifically Louay! More

Purchased 2019 RDX A-Spec - Alex Chung was the most helpful We were refereed by Costco Auto Program for purchase of 2019 RDX A-Spec. Over the past 25 years, my family has purchased 2 Acuras from another deale We were refereed by Costco Auto Program for purchase of 2019 RDX A-Spec. Over the past 25 years, my family has purchased 2 Acuras from another dealership and 4 Mercedes new cars / SUVs. However, I must say that Alex Chung was the BEST Sales Manager I have come across. Alex was very friendly, agreed to most of our desires, returned texts even when he was at home, and was very very polite. I recommend Alex without any reservations to anyone wanting to buy an Acura. I was also impressed with the Internet Manager James Pappas. He handled the details of this sale efficiently and professionally. He spent a lot of time explaining the detailed working of this RDX when we picked it up. Thank you, D. Jay Bhatt More

Excellent dealership and excellent customer service. The MDX is a great car for our family. This is our second Acura and we can’t wait for our 3rd. dealership and excellent customer service. The MDX is a great car for our family. This is our second Acura and we can’t wait for our 3rd. More