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Missoula Nissan & Hyundai
Missoula, MT
790 Reviews
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790 Reviews of Missoula Nissan & Hyundai
August 26, 2020
While the car shopping/purchasing experience was great, the aftercare I have experienced has been disappointing to say the least. Purchasing the 2017 plug in Prius I would expect the car to come with the a the aftercare I have experienced has been disappointing to say the least. Purchasing the 2017 plug in Prius I would expect the car to come with the associated charging cable. I reached out to express concern about that not being with the vehicle (not to mention the salesman said he would think it would be with the vehicle as well). Justin (I believe) said he would reach out to the original owners to see if they still had it, and would get Back to me. It’s nearly two weeks later and I have heard nothing. I understand that the dealer may not be able to replace this product due to costs associated but it is incredibly disappointing to be forgotten about after purchase, without so much as an apology. I HIGHLY recommend checking over every square centimeter of your car before you sign any papers as after you purchase the car you are likely not to receive any help. While I am happy with the vehicle (after purchasing the cable myself) if I had known the charging cable (as well as a second key) could not or would not be included I would have likely shopped around a bit more. More
by sampson.alex
Verified CustomerEmployees Worked With
Justin Sinclair, Joe Blixt, Adam Chesterfield
Helpful August 25, 2020
Donny Cliver was a great person to work with. Above and beyond what was ever expected. The dealership is lucky to have him. Definitely recommend them all. beyond what was ever expected. The dealership is lucky to have him. Definitely recommend them all. More
by Goodson
Employees Worked With
Adam Chesterfield, Donny Cliver
August 20, 2020
Needed to bring our vehicle in for a recall repair. Scheduling was easy, and work was done quickly. No problems. Would recommend service department to others. Scheduling was easy, and work was done quickly. No problems. Would recommend service department to others. More
by DANAMCH
Employees Worked With
DAN CHAMBERLIN
August 20, 2020
Great experience...great service tech, on time, exactly what I wanted done. Thank you! Weird that you have a minimum on wrods for this review!!!!!!! You should really change that. what I wanted done. Thank you! Weird that you have a minimum on wrods for this review!!!!!!! You should really change that. More
by LMARSHALL1
Employees Worked With
Micheal Boyd, DAN CHAMBERLIN, Josh Reisner
August 15, 2020
Excellent service! We have bought 2 cars and get all of our service done here! Had an emergency trip, Mike squeezed us in and got us on our way. our service done here! Had an emergency trip, Mike squeezed us in and got us on our way. More
by PHARMKING
Employees Worked With
Mike Boyd
August 13, 2020
I recently had my Nissan serviced at Nissan Hyundai in Missoula and was very pleased with the customer service and the resolution of the problem. There was a warranty recall, as well as an airbag light th Missoula and was very pleased with the customer service and the resolution of the problem. There was a warranty recall, as well as an airbag light that wouldn't go off. Nissan did the diagnostics and repair at no charge. I'm very pleased with the service I received. More
by D
Employees Worked With
DAN CHAMBERLIN
August 12, 2020
The Missoula Nissan team are always so friendly and informative! I was very impressed with how fast they finished my car! They also washed it. What a lovely surprise! informative! I was very impressed with how fast they finished my car! They also washed it. What a lovely surprise! More
by Terah
Employees Worked With
DAN CHAMBERLIN, Josh Reisner
August 08, 2020
60,000 Mike did a great job and recommended the 60,000 service package to save some money and get more done. Friendly and efficient with open communication. Mike did a great job and recommended the 60,000 service package to save some money and get more done. Friendly and efficient with open communication. More
by GAYLE.THOMPSON1952@gmail.com
Employees Worked With
Mike
August 08, 2020
Did a nice job on installing the hitch! Also supplied us with a loaner car! Mike in sales scheduled the appointment and his efforts are much appreciated! with a loaner car! Mike in sales scheduled the appointment and his efforts are much appreciated! More
by kevinpclark1
Employees Worked With
Josh Reisner
