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Mitchell Buick-GMC - Service Center

San Angelo, TX

4.8
85 Reviews

85 Reviews of Mitchell Buick-GMC - Service Center

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November 12, 2023

Awesome experience, the guys in service, Chris,Mario,and Josh were so welcoming when we arrived. They got our vehicle in and out in great time. Also some great staff in the service department office when pi More

by CGUTIERREZ73106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorie Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa, Cindy
Nov 14, 2023 -

Mitchell Buick-GMC responded

Thank you for sharing this great feedback with us. It was a pleasure to visit with you during your time with us. Reviews like yours help me to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with the customer service you received from Chris, Josh and Mario. We would love to work with you again in the future. Luke Jones, luke@mitchellbpg.com, 325-949-1811

November 10, 2023

Everyone was friendly and courteous. The service was done quickly and efficiently. Any concerns found were brought to my attention. Thank you More

by Edith Koen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Mitchell Buick-GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape, Edith. Please don't hesitate to call if I can help with anything at all. Luke Jones, luke@mitchellbpg.com, 325-949-1811

November 10, 2023

Friendly environment. Clean area to sit and wait in your vehicle. Communication skills are great. Only thing I didn’t like, is the service window should be before the serv More

by JIGGS1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Mitchell Buick-GMC responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Luke Jones, luke@mitchellbpg.com, 325-949-1811

October 29, 2023

Very pleased with the quick turn around on a problem that happened while in San Angelo. They were able to work me in and had the problem fixed the same day. More

by HAMILTONAT
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 31, 2023 -

Mitchell Buick-GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Luke Jones, luke@mitchellbpg.com, 325-949-1811

October 28, 2023

Service department is very reliable and trustworthy. The people or friendly and knowledgeable and want to meet your needs at every visit. More

by KENKAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vasquez
Oct 31, 2023 -

Mitchell Buick-GMC responded

Thank you for your outstanding rating about our service department, Ken. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Luke Jones, luke@mitchellbpg.com, 325-949-1811

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