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Mitchell Buick-GMC - Service Center

San Angelo, TX

4.8
85 Reviews
Call Service Center (325) 939-0026

85 Reviews of Mitchell Buick-GMC - Service Center

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March 18, 2024

Great service, very friendly and attentive, everyone was quick to help and take care of everything More

by v_farm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Mitchell Buick-GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Luke Jones, luke@mitchellbpg.com, 325-949-1811

Helpful
March 16, 2024

Always professional, easy to schedule, friendly and caring staff, ready when promised, checked on if anything is needed, told what was done, and thanked! More

by TBWILCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Mitchell Buick-GMC responded

Thank you for sharing your experience. Your words mean so much to us and they remind us of why we do what we do. I am so thankful for your continued business! Luke Jones, luke@mitchellbpg.com, 325-949-1811

Helpful
March 15, 2024

My only present concern is I had windshield washer stoppage on my truck. I told them everytime l took it in (3 times) the reservoir needed cleaning. When I brought it home the last time the reservoir More

by bdictson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Mitchell Buick-GMC responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Luke Jones, luke@mitchellbpg.com, 325-949-1811

Helpful
March 14, 2024

this place is awesome,I highly recommend this place! will be back for more cars. More

by carfathersavings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Mitchell Buick-GMC responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

Helpful
March 12, 2024

Very friendly. Fixed the problem the first time. Service writer was great Easy to get in for repair More

by BOBS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorie Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Mitchell Buick-GMC responded

Thank you for leaving us this great review, Bob! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else I can do for you please feel free to pay us another visit. Take care! Luke Jones, luke@mitchellbpg.com, 325-949-1811

Helpful
March 09, 2024

They are nice and fixed the car problem in a timely manner. Waiting area is clean. More

by asimecek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Mitchell Buick-GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Luke Jones, luke@mitchellbpg.com, 325-949-1811

Helpful
March 09, 2024

Charles was excellent to work with. The service department is by far one of the best in town. More

by rfavor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Cassle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Mitchell Buick-GMC responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Luke Jones, luke@mitchellbpg.com, 325-949-1811

Helpful
March 09, 2024

Great service as always from Mitchell’s! Got me in & out quickly! Easy Choice to make! More

by MATTHEW.SAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Mitchell Buick-GMC responded

Hello Matthew! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Luke Jones, luke@mitchellbpg.com, 325-949-1811

Helpful
March 08, 2024

Treated my son Brock well and respectful when he took it in for me. I appreciate that. Felix Gonzalez More

by ratracer1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Mitchell Buick-GMC responded

Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! Luke Jones, luke@mitchellbpg.com, 325-949-1811

Helpful
March 07, 2024

My appointment was kept on time. He let me know that a filter needed replacing and was very cordial throughout my visit. More

by erniepena123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Mitchell Buick-GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape, Ernie. Please don't hesitate to call if I can help with anything at all. Luke Jones, luke@mitchellbpg.com, 325-949-1811

Helpful
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