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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

4.5
1,218 Reviews
Call Dealership (334) 347-8906
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6501 Boll Weevil Cir

Enterprise, AL

36330

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1,218 Reviews of Mitchell Chrysler Dodge Jeep Ram

February 10, 2024

Professional but way expensive. I'll be back for the tune-up. But had to find another garage for the majority of the work. More

by 1978wolves
Recommend Dealer
Yes
Employees Worked With
Roy Daniels, Roy Daniels
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Feb 12, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We greatly appreciate your business and your insights into your recent experience. We are truly sorry to hear that you found our services to be expensive. We strive to offer fair pricing while maintaining the highest standards of quality in our work. Your satisfaction is of utmost importance to us, and we would like to discuss your concerns further to ensure we meet your expectations in the future. If you could kindly reach out to our Service Manager, Dave Marshall, at David.Marshall@Mitchellauto.com, we would be more than happy to address any questions or concerns you may have. Your feedback is invaluable to us as we continuously work to improve our services. Once again, we apologize for any inconvenience you may have experienced, and we look forward to the opportunity to serve you better in the future. Best Regards, Mitchell Chrysler Dodge Ram Jeep

February 09, 2024

My experience involved being given a specific quotation only to discover added expenses upon collecting my car from the dealership. Fortunately, Mrs.Virginia proved helpful in addressing this disparity and More

by Queenshalice
Recommend Dealer
No
Employees Worked With
Roy Daniels, Roy Daniels
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Feb 12, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Shalice, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced regarding the quotation and subsequent expenses upon collecting your car. Your satisfaction is our top priority, and we're glad to hear that Mrs. Virginia was able to assist in finding a resolution, albeit with some added costs. We understand the importance of transparency and accuracy in our quotations, and we would like to discuss your concerns further to ensure we can improve our processes and prevent similar situations in the future. Please don't hesitate to reach out to our Service Manager, Dave Marshall, at David.Marshall@Mitchellauto.com, so we can address any remaining issues and work towards a satisfactory resolution. Once again, we appreciate your feedback and your business. We look forward to hearing back from you. Best Regards, Mitchell Chrysler Dodge Ram Jeep

February 09, 2024

Everyone is friendly and respectful. I really enjoyed the good service for the oil change, rotating the tires the 18 pt checkup and the excellent car wash to finish it off. Thank you?? More

by lynn.fincher
Recommend Dealer
Yes
Employees Worked With
Roy Daniels, Roy Daniels
Report | Print
Feb 10, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Lynn, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us and that you appreciated our friendly and respectful service. We're delighted that you enjoyed our comprehensive oil change service, tire rotation, 18-point checkup, and the excellent car wash to top it off. Your satisfaction is our priority, and we look forward to providing you with exceptional service again in the future. Thanks for choosing us!

February 09, 2024

Quick to schedule appt. , gave me a lift back home after dropping off for service. Completed service as promised with estimate of cost to be picked up after hours. When final More

by bobpassmore
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
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Feb 10, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Bob, Thank you for taking the time to share your experience with us. We're pleased to hear that scheduling your appointment was quick and convenient, and we're glad that we could provide you with transportation and accommodate your needs. We apologize for any inconvenience caused by the discrepancy in the final bill, but we're grateful for the opportunity to address your concerns and work towards a satisfactory resolution. Your confidence in our customer service means a lot to us, and we're delighted to know that you're satisfied with the outcome. Thank you for choosing our dealership! We look forward to serving you for many more years to come.

February 08, 2024

Easily understood complete description of services to be performed. Excellent ongoing communication while service was being performed. Highly recommend the Service Representative, as well as the entire serv More

by dpatterson21
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
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Feb 10, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your outstanding review! Your recommendation means a lot to us and we are happy to hear that you appreciated our clear communication and excellent service throughout your visit. It's fantastic to know that our Service Representative and the entire department met your expectations. We look forward to serving you and all of your automotive needs for many more years to come!

February 07, 2024

Appointment when promised and work completed in timely manner. Work completed well. Heather did a wonderful job. More

by gunnerthrasher6
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
Report | Print
Feb 10, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Gunner, Thank you for your fantastic review! We're delighted to hear that your appointment was on time, the work was completed promptly, and you were satisfied with the results. Heather will be thrilled to receive your compliments and we truly appreciate you choosing Mitchell Chrysler Dodge Ram Jeep.

February 07, 2024

I brought my truck in for repairs was told the truck was ready. It was not repaired and now I've been waiting a week and a half to get the truck back. More

by beavertreeal
Recommend Dealer
No
Employees Worked With
Heather Stewart, Heather Stewart
Report | Print
Feb 07, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Our apologies for this issue, reach out to us directly @ david.marshall@mitchellauto.com so I can correct the issues and communicate with you directly. David Marshall Service Manager

February 07, 2024

Great experience very professional fast service Very satisfied That's all I got for today Thanks More

by birddbrown70
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
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Feb 10, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us and that you found our service professional and efficient. Your satisfaction means a lot to us, and we appreciate your feedback. Looking forward to serving you again in the future!

February 07, 2024

Everyone was very friendly and attentive to what was going on. Made sure to get my vehicle in and out as fast as possible while still getting the work done correctly. More

by elbafd30
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
Report | Print
Feb 10, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your glowing review! We're thrilled to hear that our team provided you with friendly and attentive service, ensuring your vehicle was taken care of efficiently and accurately. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to serving you again in the future and appreciate you trusting our dealership!

February 07, 2024

A plus A very pleasant transaction. Everyone was so helpful and very took care of all issues. More

by 3344062085
Recommend Dealer
Yes
Employees Worked With
Tax
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