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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

4.5
1,218 Reviews

6501 Boll Weevil Cir

Enterprise, AL

36330

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1,218 Reviews of Mitchell Chrysler Dodge Jeep Ram

January 13, 2024

I've purchased several vehicles from Mitchell and have had my vehicles serviced there. The new dealership building has made a big difference in the speed at which your service is completed. I have never h More

by RTCAMPBELLSR
Recommend Dealer
Yes
Employees Worked With
Roy
Jan 13, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for being a valued customer! We truly appreciate your continued trust in us. It's fantastic to hear that you've noticed improvements in service speed with our new dealership building. We're committed to providing excellent service, and we're thrilled that you've had positive experiences with our friendly team. If there's anything else we can do for you, please don't hesitate to reach out.

January 13, 2024

Just took too long to get all the parts my vehicles been there way too long More

by debking92163
Recommend Dealer
Yes
Employees Worked With
Dave
Jan 13, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Deb, We appreciate you taking the time to share your feedback with us and we sincerely apologize the delay in obtaining the necessary parts for your vehicle. We understand that the extended wait has been inconvenient and we share your frustration. The current nationwide issue with parts being on back order has unfortunately impacted our ability to provide a timely resolution. Thank you for your patience and for choosing our service.

January 13, 2024

Service was great. . went in not sure if we could even get anything but Brent assured us he would do all he could.. and he did! ?? More

by tammynm63
Recommend Dealer
Yes
Employees Worked With
Brent Bailey, Brent Bailey
Jan 13, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Tammy, Congratulations on your 2018 Nissan Frontier and thank you for the kind words! We're delighted to hear that Brent was able to assist you and that you had a great overall car buying experience with us. We appreciate your trust and business and we look forward to helping you with all of your automotive needs for years to come.

January 13, 2024

Good Real good Estimate was quick. The staff was professional. I was contacted promptly when repairs were completed, & I was giving a ride to pick up, & drop off a rental while work wa More

by seansimmons73
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
Jan 13, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're glad to hear that you found our estimate process quick and the staff professional. It's great to know that you were promptly informed when repairs were completed, and we were happy to provide transportation for your convenience. We appreciate your trust in our services and look forward to assisting you again in the future!

January 12, 2024

Wonderful as always Stan is the best there is when it comes to sales support More

by pamnjake
Recommend Dealer
Yes
Employees Worked With
Stan Starks, Stan Starks
Jan 13, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Pam and Jake, Thank you for your continued loyalty to Stan and our dealership! We're thrilled to hear that Stan has once again provided you with exceptional sales support. We appreciate your kind words and are grateful for your trust in us. Looking forward to serving you again and maintaining the high standard you've come to expect!

January 12, 2024

Paul, was polite and professional. He answered all my questions and explained the features of my chosen vehicle in a manner that was easy to understand. I have and will recommend him t More

by yramelise
Recommend Dealer
Yes
Employees Worked With
Paul Andrew's
Jan 13, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Marietta, Thank you for your wonderful review! We're delighted to hear that Paul provided you with polite and professional service, addressing all your questions and explaining the vehicle features effectively. We appreciate your recommendation and look forward to assisting you and others in the future. Enjoy your new Gladiator and welcome to our Mitchell Jeep family!

January 12, 2024

Accommodating, professional, easy! ! Cory Rucker was the most knowledgeable and courteous sales person we have ever had the pleasure of dealing with. He made the whole process a joyful More

by sandywoodham73
Recommend Dealer
Yes
Employees Worked With
Cory Rucker, Cory Rucker
Jan 13, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Sandy, Congratulations on your beautiful new Wagoneer! We're thrilled to hear that Cory Rucker provided you with such a positive and knowledgeable experience. Thank you for your kind words and for choosing us. We truly appreciate your business and look forward to serving you again in the future! Welcome to our Mitchell Jeep family.

January 12, 2024

Clean and fresh waiting room and show room. Friendly people to wait on customer. What? More

by cbrackins
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
Jan 13, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your positive feedback! We're happy to hear that you enjoyed our clean and fresh waiting room as well as our friendly service. We appreciate your kind words and look forward to serving you again in the future!

January 12, 2024

I arrived 30 minutes early . Sat for 2 1/2 hours , finally got up to see my truck parked outside. No one contacted me during that time More

by gmahe
Recommend Dealer
No
Employees Worked With
Heather Stewart, Heather Stewart
Jan 12, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

We're Sorry to Hear About Your Experience - Let Us Make It Right We apologize for the extended wait time and hope to earn another try to make amends. Your satisfaction is our top priority, and we appreciate the opportunity to make amends. Thank you for bringing this to our attention, and we look forward to the chance to improve your perception of our service department please reach out directly to our manager Dave Marshall @ david.marshall@mitchellauto.com. We look forward to hearing from you.

January 11, 2024

Had oil changed Was able to get my oil changed on Saturday which was great More

by Kcwarden55
Recommend Dealer
Yes
Jan 12, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're glad we could accommodate your oil change on a Saturday and we appreciate your business!

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