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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

4.5
1,218 Reviews

6501 Boll Weevil Cir

Enterprise, AL

36330

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1,218 Reviews of Mitchell Chrysler Dodge Jeep Ram

January 11, 2024

The dealership was very nice. The place was very clean. Our sales guy was our did a great job. And my husband loves the cappuccino machine. More

by Harktisme
Recommend Dealer
Yes
Employees Worked With
Brent Bailey, Brent Bailey
Jan 12, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Cindy, Thank you so much for taking the time to share your positive experience with us and congratulations on your new Kia! It's always our goal to provide excellent service to our customers and we're pleased to hear that Brent Bailey did a great job in providing you with a wonderful car buying experience. We're also delighted to hear that your husband loves the cappuccino machine! We believe in creating a comfortable and enjoyable environment for our customers. Enjoy your new ride and thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

January 11, 2024

Poor communication. Extremely long service time. If I didn't contact the dealership myself I never would have gotten an update on my vehicle. Clearly more focused on sel More

by LINDSEYVALENSON
Recommend Dealer
No
Employees Worked With
Kiaira Nash, Kiaira Nash
Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

We're Sorry to Hear About Your Experience - Let Us Make It Right We are working on better communication and apologize for this issue you had with us Your satisfaction is our top priority, and we appreciate the opportunity to make amends. Thank you for bringing this to our attention, and we look forward to the chance to improve your perception of our service department please reach out directly to our manager Dave Marshall @ david.marshall@mitchellauto.com. We look forward to hearing from you.

January 11, 2024

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by Loritab143
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for the five-star review and recommending our dealership! Your support means a lot to us and we look forward to serving you for many more years to come.

January 11, 2024

Great service department! Great service department, quick turnaround with maintenance. Mrs. Stewart was great and kept me informed! More

by george.r.gray
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

George, Thank you so much for your kind words! We're thrilled to hear you had a great experience with our service department. It's our commitment to provide efficient and top-notch maintenance services, and we're delighted that Mrs. Stewart could keep you informed throughout the process. Your satisfaction is our priority, and we appreciate your trust in us.

January 11, 2024

Excellent service. Recall software updates were applied to my truck and it runs and shifts much better. More

by dfyarbo
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
Jan 11, 2024 -

dfyarbo responded

Recall software updates were applied to my truck and it runs and shifts much better. I've been getting my vehicles serviced at Dodge since I bought my first minivan in 2002. Since the minivan I've had a Jeep, two Ram 2500's and now a Ram 3500. They always provide dependable service.

January 11, 2024

Always a great day when I visit the dealership. Staff is not a 5 but a 10 More

by Page.j47
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you always have a great experience at our dealership. Your feedback means a lot to us, and we truly appreciate your positive rating. We look forward to serving you again soon!

January 11, 2024

The experience was positive. They took care of all the issues and kept me informed regarding my service. More

by JEFF_BECKER00
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Jeff, Thank you for your positive review and recommending our dealership! It is wonderful to hear that your experience was positive and we're pleased we could address all your concerns while keeping you informed. Your satisfaction is our priority and we look forward to serving you again in the future!

January 10, 2024

Very professional and friendly and clean environment. I enjoyed my experience there. Thank you for all you did for me and my family. More

by nesser_37
Recommend Dealer
Yes
Employees Worked With
Jason Keen
Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep and thank you so much for the wonderful review! It is great to hear that Jason provided a professional and friendly experience for you and your family. Our commitment to a clean and welcoming environment is a top priority. We appreciate your business and are here for anything you may need in the future. Safe travels in your new Jeep!

January 10, 2024

Efficient and excellent customer service with Heather especially with communication and coordination. Thank you! . More

by bradstreetsethd
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Brad, We truly appreciate you taking the time to leave us a review and we are absolutely delighted to hear that you received "excellent" and "efficient" customer service from Heather! Your feedback means a lot to us and we look forward to serving you again in the future. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

January 10, 2024

They worked very hard to take care of me and listened to my concerns. They took the time to review my issues. More

by dplants
Recommend Dealer
Yes
Employees Worked With
Ringo
Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience! We're pleased to hear that our team worked hard to address your concerns and carefully reviewed your issues. Your satisfaction is important to us, and we appreciate your feedback. If you have any further questions or needs, please don't hesitate to reach out. We look forward to serving you again in the future!

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