Mitchell Chrysler Dodge Jeep Ram

Mitchell Chrysler Dodge Jeep Ram responded

Cindy, Thank you so much for taking the time to share your positive experience with us and congratulations on your new Kia! It's always our goal to provide excellent service to our customers and we're pleased to hear that Brent Bailey did a great job in providing you with a wonderful car buying experience. We're also delighted to hear that your husband loves the cappuccino machine! We believe in creating a comfortable and enjoyable environment for our customers. Enjoy your new ride and thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

Mitchell Chrysler Dodge Jeep Ram responded

We're Sorry to Hear About Your Experience - Let Us Make It Right We are working on better communication and apologize for this issue you had with us Your satisfaction is our top priority, and we appreciate the opportunity to make amends. Thank you for bringing this to our attention, and we look forward to the chance to improve your perception of our service department please reach out directly to our manager Dave Marshall @ david.marshall@mitchellauto.com. We look forward to hearing from you.

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for the five-star review and recommending our dealership! Your support means a lot to us and we look forward to serving you for many more years to come.

Mitchell Chrysler Dodge Jeep Ram responded

George, Thank you so much for your kind words! We're thrilled to hear you had a great experience with our service department. It's our commitment to provide efficient and top-notch maintenance services, and we're delighted that Mrs. Stewart could keep you informed throughout the process. Your satisfaction is our priority, and we appreciate your trust in us.

dfyarbo responded

Recall software updates were applied to my truck and it runs and shifts much better. I've been getting my vehicles serviced at Dodge since I bought my first minivan in 2002. Since the minivan I've had a Jeep, two Ram 2500's and now a Ram 3500. They always provide dependable service.

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you always have a great experience at our dealership. Your feedback means a lot to us, and we truly appreciate your positive rating. We look forward to serving you again soon!

Mitchell Chrysler Dodge Jeep Ram responded

Jeff, Thank you for your positive review and recommending our dealership! It is wonderful to hear that your experience was positive and we're pleased we could address all your concerns while keeping you informed. Your satisfaction is our priority and we look forward to serving you again in the future!

Mitchell Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep and thank you so much for the wonderful review! It is great to hear that Jason provided a professional and friendly experience for you and your family. Our commitment to a clean and welcoming environment is a top priority. We appreciate your business and are here for anything you may need in the future. Safe travels in your new Jeep!

Mitchell Chrysler Dodge Jeep Ram responded

Brad, We truly appreciate you taking the time to leave us a review and we are absolutely delighted to hear that you received "excellent" and "efficient" customer service from Heather! Your feedback means a lot to us and we look forward to serving you again in the future. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience! We're pleased to hear that our team worked hard to address your concerns and carefully reviewed your issues. Your satisfaction is important to us, and we appreciate your feedback. If you have any further questions or needs, please don't hesitate to reach out. We look forward to serving you again in the future!