Back

Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

4.5
1,218 Reviews

6501 Boll Weevil Cir

Enterprise, AL

36330

Directions

By Type

1,218 Reviews of Mitchell Chrysler Dodge Jeep Ram

October 16, 2023

Work was scheduled in a timely manner and was completed on time when promised and reasonably priced More

by patkotlik5588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie jones, Kiaira Nash, Heather Stewart, Dave Marshall, Jessica McGuffin
Oct 16, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that you found our services timely, as promised, and reasonably priced. Your satisfaction is important to us, and we look forward to serving you again in the future.

Oct 17, 2023 -

patkotlik5588 responded

Thank you for the service appointment in a timely manner. Will recommend this place to everyone needing any service for their automotive needs from purchasing to service.

October 14, 2023

Some of the most courageous people you've ever met they did not give me no backlash they took care of me and I sure do appreciate the way they did More

by smith.louis45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Heather Stewart, Dave Marshall, Jessica McGuffin
Oct 16, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Louis, Thank you so much for taking the time to share your kind words about your experience with us. We truly appreciate your feedback and are thrilled to hear that you had such a positive experience. Our team is committed to providing the best service possible, and it's heartwarming to know that you felt well taken care of. Your words of encouragement mean a lot to us, and they motivate us to continue delivering excellent service to all our customers. We're always here to help and look forward to serving you for many more years to come!

October 12, 2023

I have bought a couple of vehicles from this dealership. Have always had a good experience with buying vehicles here. The service center is a different story. I had an appointment for an oil change and ti More

by Greg.Alford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Marshall, Jessica McGuffin
Oct 12, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Greg, Thank you for taking the time to share your feedback with us. We truly appreciate your loyalty as a repeat customer and are glad to hear that your vehicle purchase experiences have been positive. We are, however, deeply sorry to hear about your recent service visit. We understand how valuable your time is, and we sincerely apologize for not meeting your expectations in terms of punctuality. Your point about the appointment schedule is well taken, and we fully acknowledge that we should have been more efficient, especially for a morning appointment. We are continually working to improve our processes and ensure a smoother and more timely experience for all of our customers. If you ever decide to return to our service center, we will do our best to make sure you have a more efficient and pleasant experience. Your feedback is invaluable in helping us improve, and we hope to regain your trust. Warm Regards, Mitchell Chrysler Dodge Ram Jeep

October 11, 2023

I had a great experience at the dealership. I especially liked the text messages I received during my Gladiator’s service. More

by lorrie.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
Oct 12, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Lorrie, Thank you so much for your five-star review! We're delighted to hear that you had a great experience at our dealership and that you found our text message updates helpful during your Gladiator's service. We're committed to providing top-notch service, and your feedback is greatly appreciated. We look forward to serving you again in the future and thank you for choosing our dealership for your automotive needs.

October 10, 2023

The customer service and overall experience was phenomenal, they took extra care of myself and my car. More

by keshawn87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Oct 12, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Keshawn, Thank you so much for your kind words! We're thrilled to hear that you had a phenomenal experience with our customer service and that we were able to take great care of both you and your car. Your satisfaction is our top priority, and we look forward to serving you again in the future.

October 07, 2023

Very clean, very professional, very efficient, they took very good care of me and my vehicle! Thanks guys for all your help. See you next time. More

by tborriety70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Heather Stewart, Dave Marshall, Jessica McGuffin
Oct 09, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our service to be very clean, professional, and efficient. Our team takes great pride in providing top-notch care to both our customers and their vehicles. We're looking forward to welcoming you back on your next visit and thank you again for choosing Mitchell Chrysler Dodge Ram Jeep!

October 06, 2023

friendly, good services, prices high😫That's all, techs seem knowledgeable..now that's all More

by Mnjolls
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Oct 07, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a review! We're delighted to hear that you found our services friendly and our technicians knowledgeable. Your feedback is greatly appreciated. Regarding our prices, we understand your concern and we're constantly working to provide the best value for our customers. We strive to maintain high-quality service while remaining competitive in the market. Your input helps us in this effort and we hope to continue serving you in the future.

October 06, 2023

Have to make an appointment and still had to wait longer than I thought for an oil change and tire rotation. Had to readjust my seat and steering wheel after getting my vehicle back More

by jmckinney5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Alex Goss
Oct 07, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. We apologize for the extended wait time during your recent visit for an oil change and tire rotation. Your time is valuable, and we appreciate your patience. We're sorry to hear about the inconvenience with your seat and steering wheel adjustment; we'll ensure our team pays closer attention to these details in the future. Your feedback helps us improve, and we hope to serve you more efficiently on your next visit.

October 04, 2023

Great dealership, clean and new. Employees are great and I have purchased my last 2 vehicles from them. Never a problem and always helpful. More

by RTCAMPBELLSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Dave Marshall
Oct 05, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words and continued support. We greatly appreciate your loyalty and trust in our dealership. Our team is committed to providing exceptional service, and it's always a pleasure to assist you with your vehicle needs. We look forward to serving you again in the future and thank you for being apart of our Mitchell Chrysler Dodge Ram Jeep family!

October 03, 2023

They did a great job! Quick turn around time for a decent price. I’m glad they found the problem! More

by arguello84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Heather Stewart
Oct 03, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're delighted to hear that you were pleased with our quick service and affordable pricing. We're always here to help you with any future issues as well!

...
34
...