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Mitchell Hyundai

Enterprise , AL

Overview
Employees
Reviews
Vehicles
4.6
1,372 Reviews
Mitchell Hyundai of Enterprise, Alabama invites local drivers to shop and explore our full-service car dealership for new and pre-owned Hyundai vehicles, plus a range of automotive services. Our Hyundai dealership is part of the Mitchell Automotive Group that has been serving Alabama communities for over 30 years. If you're interested in exploring a range of Hyundai vehicles and resources and working with a team that values your satisfaction, then you're looking for Mitchell Hyundai! Visit us for an informative test drive and learn more about our exclusive, 20-year/200,000-mile warranty. Or, take some time to browse our interactive website and get a feel for all that our Hyundai dealership near Dothan, AL can do for you!
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1600 E Park Ave

Enterprise , AL

36330

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Showing 1,372 reviews

October 06, 2021

The service person I dealt with was not super friendly. Also, my appointment was at 9AM and did not leave until almost 1PM. More

by brittany.michelle2547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Schnieder
Report | Print
Oct 11, 2021 -

Mitchell Hyundai responded

Thank you for your review. Please let us apologize for your extended period in service. Our service manager will be investigating your visit to see how we could have done things differently. We are striving to continue to give every client 5 star service. Today's climate does make this task more daunting. Your input helps us fine tune our process. Thank you for your assistance.

October 06, 2021

Very helpful in solving the problem with my vehicle. The service depart was very knowledgeable and it was very easy to work with them. More

by dbedsole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese, John Keen
Report | Print
Oct 07, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

October 06, 2021

Service was great. My only complaint is I was told when I bought my new car from From dealership it would be washed and vacuumed every service and it was not More

by Sarahspeigner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese, John Keen
Report | Print
Oct 11, 2021 -

Mitchell Hyundai responded

We are so sorry that your wash was not performed as promised. We are not sure where the breakdown in our system happened but our service manager will look into it and be back with you shortly to make up for our shortcomings. Thank you for your business and we look forward to serving you in the future.

October 06, 2021

Great dealership and the best salesperson, Kyle Roehler. He is the BEST!! I had a really good experience with Mitchell Hyundai, I would totally recommend it. More

by uh60pilot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Roehler
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Oct 07, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

October 04, 2021

Mitch, the service manager. is rude and condescending and needs to learn better customer service. He was not helpful at all. More

by gale.renteria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Young, Mitch Deese
Report | Print
Oct 11, 2021 -

Mitchell Hyundai responded

Thank you for your review and your business. Our goal is for every customer to feel welcome. Our service manager will be contacting you shortly to make a formal apology for any shortcomings during your visit.

October 02, 2021

I have dealt wiyh many dealerships in my life but this one is one of the best I have ever dealt with More

by richardsr2339
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Roehler
Report | Print
Oct 06, 2021 -

Mitchell Hyundai responded

Thank you so much for sharing your experience with Mitchell Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We appreciate your business and look forward to serving you again in the future!

October 01, 2021

Best dealer we've ever bought from. Enjoyed working with Robbie. Thanks. Great warranty. Bye More

by lodie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie LaVoie, Ricky Udics
Report | Print
Oct 01, 2021 -

Mitchell Hyundai responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Mitchell Hyundai in Enterprise. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

October 01, 2021

Everyone was professional and respectful. I was there 1 1/2 hours for my first maintenance service. I especially appreciated the car wash. I live on a dirt road and a white car doesn’t stay clean for long. More

by adamillerharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Report | Print
Oct 01, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

October 01, 2021

Impressed with the the quick online response. Car waiting for test drive when I arrived. Purchased & done in 2 hours! More

by rhonda.lawton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Udics
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Oct 01, 2021 -

Mitchell Hyundai responded

Thank you so much for sharing your experience with Mitchell Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We appreciate your business and look forward to serving you again in the future!

September 30, 2021

The people are always really nice and easy to communicate with. On the other hand my car went in for a paint job and I got it back and it’s still not fixed completely. Still has spots that were not fixed. More

by shelbylynn239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Deese
Report | Print
Sep 30, 2021 -

Mitchell Hyundai responded

Thank you for your survey. We apologize for work not being completed in a satisfactory manner. Our service manager will be in contact shortly to fix the issue.

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