Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back
COVID-19
Response
  • Service Pickup & Delivery
  • No Contact Transactions
  • Vehicle Sanitization

Mitchell Hyundai - Service Center

Enterprise , AL

4.5
127 Lifetime Reviews Review Dealership

127 Reviews of Mitchell Hyundai - Service Center

Sort by
March 03, 2021

"Great Customer Service! I dropped my car off at 7:00 and..."

- crewsm

Great Customer Service! I dropped my car off at 7:00 and it was completed by 8:30. I set up the appointment the night before and they were able to take care of it.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
February 25, 2021

"The crew are nice, they take care of our needs.Good..."

- joseandleila

The crew are nice, they take care of our needs. Good customer service. I hope and pray they continue doing good with customers, this is the only way the us customers keep coming back to you guys.🤗

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mar 03, 2021 -

Mitchell Hyundai responded

Thank you for your recommendations. Our team is dedicated to providing you and everyone else who visits Mitchell Hyundai with only the best there is to offer.

February 25, 2021

"The quality of work was good. Communication was not good...."

- screen name

The quality of work was good. Communication was not good. They also initially tried to charge me $300 more than what was quoted. Overall I was pleased with the work that was performed but was unpleased with the poor communication from my service manager.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 25, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to send your review. I apologize for the poor communication on our part. We never want our clients to be uniformed about their service work and want to make sure they are always pleased with the services performed. Please give me a call so that we can correct our shortcomings and provide you and all our futures customers a 5 Star experience. Thank you again Mitch Deese Service Manager 334-308-1670

February 23, 2021

"Appointment for oil change was @1:30, and service was..."

- cdavis50

Appointment for oil change was @1:30, and service was completed in just less than one hour, Everyone was very friendly & courteous from check-in to check-out.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Can’t remember.
Feb 25, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business.

February 16, 2021

"I was nervous that I would not get a car for me to have..."

- quinnfin2010

I was nervous that I would not get a car for me to have reliable transportation, as I do not have the greatest credit. However, they made sure to put me in something that was affordable and to my likings. I’m highly impressed with my overall experience and thank Mitchell Hyundai for all they did for me to have wheels! Fast and friendly service! Highly recommended *****

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Thomas
Feb 18, 2021 -

Mitchell Hyundai responded

Thank you for choosing Mitchell Hyundai in Enterprise! We wish you many happy miles in your new vehicle and look forward to serving you for many years to come!

February 16, 2021

"The sales team was friendly and the customer service..."

- Crogers1247

The sales team was friendly and the customer service experience was pleasant, on time, and accurate. They replaced parts on my car that needed immediate attention and I appreciate thst.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Feb 18, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. It is wonderful to hear that our sales and service teams were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

February 15, 2021

"I had an appointment at 10 and was told it would be about..."

- gaylemartin58

I had an appointment at 10 and was told it would be about an hour and a half but it was right at 3 hours before I was finished. The girl in the service department did adjust the bill

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 16, 2021 -

Mitchell Hyundai responded

Thank you for the candid feedback on your experience. I sincerely apologize for the wait time. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with our staff to see how we can prevent this from happening in the future. Thank you for the opportunity to work with you.

February 13, 2021

"The employees at Mitchell Hyundai are always a pleasure..."

- terrilrubin

The employees at Mitchell Hyundai are always a pleasure to work with. They are knowledgeable, friendly, and efficient. I appreciate the top notch customer service offered at Mitchell!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 15, 2021 -

Mitchell Hyundai responded

Thank you for choosing Mitchell Hyundai in Enterprise! We look forward to serving you for many years to come!

February 11, 2021

"Did a great job on fixing my car. Service was fast and..."

- Ljsutley12

Did a great job on fixing my car. Service was fast and done great. Customer service was also great. Thank you for the work you did.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 12, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future!

February 11, 2021

"Fast and friendly service. Able to schedule for my..."

- rkmayse91

Fast and friendly service. Able to schedule for my convenience and provided service that was needed for my vehicle. Answered all questions so easy to understand.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 12, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future!

1
...
1 - 10 of 127 results