
Mitchell Hyundai
Enterprise , AL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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We purchased a Palisade Calligraphy from this dealership Feb 2021. No problems. Sep 2021 we went back to Mitchell to purchase another vehicle. My husband took his 16 yr old F-150 to be evaluated for a trade Feb 2021. No problems. Sep 2021 we went back to Mitchell to purchase another vehicle. My husband took his 16 yr old F-150 to be evaluated for a trade-in. The person who evaluated the truck and the salesman, Mr. Lavoie found engine issues and said the truck could not be traded in. Mr. Lavoie approached my husband and accused him of, "trying to rip them off!" I am furious with these people for besmirching the integrity of my husband. I now assume Mitchell Hyundai expects prospective customers with trade-ins, to have in hand, a report from a certified mechanic, who has gone over the vehicle and annotated any flaws or mechanical issues! Sorry, that is not the way it is done, Mitchell Hyundai!! I tell you how much I want for the trade-in, you check out the vehicle, then you tell me your findings and how much trade in you allow, if any! You DO NOT treat a customer with such disrespect! You should have on your staff, someone qualified to evaluate trade ins! You should also have on your staff, salespeople who do NOT insult the integrity of a customer. We will NEVER purchase another car from Mitchell. I will drive past your dealership, and go to Dothan! I never expected such treatment from Mr. Lavoie. He was all schmooze in Feb. and totally out of line and inappropriate. More
This was my first time using this dealership. I stopped by to see if they could check a warning light on my Santa Fe. They helped me and fixed my problem in the same day. Excellent friendly service! by to see if they could check a warning light on my Santa Fe. They helped me and fixed my problem in the same day. Excellent friendly service! More
I brought my car in for a recall, to check a noise the tires were making, and the transmission due to some skipping while driving. The recall was taken care of, they said my tires were ok (listed as yello tires were making, and the transmission due to some skipping while driving. The recall was taken care of, they said my tires were ok (listed as yellow on the spectrum), and some fuel injector fluid was added. The noise and skipping was still happening. I took my car to a tire place and was shown a lump on 2 different tires with wires showing. All 4 tires needed to be replaced. This was within 30 days from my visit. The skipping is still currently happening. I will be making another appointment to have the skipping checked again bc the transmission fluid has to be checked by a dealer. (Which was requested at the original visit also). More
Your service department was excellent and I would recommend you to anyone else that needed repairs or oil changes and your service department are very courteous to people recommend you to anyone else that needed repairs or oil changes and your service department are very courteous to people More
I'm a long time customer. We have purchased six Hyundai cars over the years and the Service department has always been expedient and trust worthy... and I get back a nice clean car! Mitch, you're the best cars over the years and the Service department has always been expedient and trust worthy... and I get back a nice clean car! Mitch, you're the best! More
The dealership was clean, and all the employees were very respectful and friendly. Kyle and Ricky did everything they could to help me get my car and after all their hard work they got me a price I could han respectful and friendly. Kyle and Ricky did everything they could to help me get my car and after all their hard work they got me a price I could handle and got me my car and I love it More
I always RECIEVE great service when taking my car to Mitchell Hyundai of Enterprise. The Drive Up customer service could use some improvement Come out and greet the customer Mitchell Hyundai of Enterprise. The Drive Up customer service could use some improvement Come out and greet the customer More
This dealership is very clean, professional and quick. They have fresh coffee, snacks and plenty of space in the waiting area. Lastly, thank you John for being so kind when greeting us and assuring everyt They have fresh coffee, snacks and plenty of space in the waiting area. Lastly, thank you John for being so kind when greeting us and assuring everything will be fixed in a jiffy. More
I made a simple phone call on Friday. By lunch time Saturday, I was pulling off the lot with my brand new car. Shelby was amazing to work with. Super honest and really makes you feel comfortable when f Saturday, I was pulling off the lot with my brand new car. Shelby was amazing to work with. Super honest and really makes you feel comfortable when figuring out exactly which vehicle is right for you. If you want a new vehicle, he’s the guy you need to call! More