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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
899 Reviews

899 Reviews of Mitchell Hyundai - Service Center

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October 06, 2021

Service was great. My only complaint is I was told when I bought my new car from From dealership it would be washed and vacuumed every service and it was not More

by Sarahspeigner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese, John Keen
Oct 11, 2021 -

Mitchell Hyundai responded

We are so sorry that your wash was not performed as promised. We are not sure where the breakdown in our system happened but our service manager will look into it and be back with you shortly to make up for our shortcomings. Thank you for your business and we look forward to serving you in the future.

October 04, 2021

Mitch, the service manager. is rude and condescending and needs to learn better customer service. He was not helpful at all. More

by gale.renteria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Young, Mitch Deese
Oct 11, 2021 -

Mitchell Hyundai responded

Thank you for your review and your business. Our goal is for every customer to feel welcome. Our service manager will be contacting you shortly to make a formal apology for any shortcomings during your visit.

October 01, 2021

Everyone was professional and respectful. I was there 1 1/2 hours for my first maintenance service. I especially appreciated the car wash. I live on a dirt road and a white car doesn’t stay clean for long. More

by adamillerharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Oct 01, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

September 30, 2021

The people are always really nice and easy to communicate with. On the other hand my car went in for a paint job and I got it back and it’s still not fixed completely. Still has spots that were not fixed. More

by shelbylynn239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Deese
Sep 30, 2021 -

Mitchell Hyundai responded

Thank you for your survey. We apologize for work not being completed in a satisfactory manner. Our service manager will be in contact shortly to fix the issue.

September 29, 2021

Best dealership I have ever dealt with. Service department is reliable and friendly. I could not have gotten better service anywhere. Thank you Dr. Hyundai. More

by lesmith69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Norris, Ryan Young, Mitch Deese, John Keen
Sep 29, 2021 -

Mitchell Hyundai responded

Thank you so much for sharing your experience with Mitchell Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We appreciate your business and look forward to serving you again in the future!

September 28, 2021

Great team. Great pricing and exceptional service. It’s always a pleasure working with the Mitchell team. More

by lubarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Keen
Sep 28, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

September 27, 2021

The service was great. The entire staff was friendly and professional. They did a great job. More

by lederryusbenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese, John Keen
Sep 27, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

September 27, 2021

Kept me updated on problem and took care of in a timely manner. Good job. More

by ssbenefield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Sep 27, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

September 22, 2021

Things that shouldn't break tend to break after being serviced at Mitchell Hyundai. Took my car in for a radiator leak. All 4 shocks were empty. Rode like a horse and buggy. All 4 fail at once being coin More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Sep 22, 2021 -

Mitchell Hyundai responded

Thank you for your review. We are sorry you had less than superb service during your last visit. Our service manager will be contacting you shortly to correct our mistakes.

September 22, 2021

No issues, had oil changed and transmission flush and fill on 2017 Santa Fe with 100k. Service was as expected and pretty quick. More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese, John Keen
Sep 27, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

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