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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
899 Reviews

899 Reviews of Mitchell Hyundai - Service Center

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August 13, 2021

Your customer service gets a superior rating. Ryan greeted me a genuine smile, listened attentively as I talked and asked questions. I left to purchase lunch since I was early and was greeted inside b More

by hiabbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Aug 17, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Ryan was able to provide you with the excellent experience we strive to provide all our customers. We appreciate your business and look forward to working with you again in the future.

Aug 17, 2021 -

hiabbie responded

You are welcome!

August 12, 2021

Very pleasant and timely. Located close to home and the only center for service used since new. My only request is that you build a dealership and sell genesis line of cars. More

by jirwinmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Aug 12, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 06, 2021

I will never buy another car from there because we were lied to by the salesman about the gas mileage and a few other things about the car. We tried out a car on Saturday and it was late in the day so we w More

by louh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember their names, Monica Blackman
Aug 19, 2021 -

Mitchell Hyundai responded

I am sorry you had a poor experience with our sales department. Please feel free to call and speak with one of our managers. They would like to make sure we don't repeat these mistakes.

August 02, 2021

I didn’t get the car detail I was told I would get on my last oil change like I have every time before. I spoke to Ryan afterwards and he told me to just bring it up there and they would take care of it. H More

by chasity1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Aug 05, 2021 -

Mitchell Hyundai responded

Thank you for your business and your review. Please let us know if your detail has any hiccups.

July 24, 2021

Been very satisfied with service here for several years, just hate the wait for routine Scheduled appointments, I'm always early for my scheduled appointment More

by CHUCKSHEFFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman, Ryan Young, Mitch Deese
Jul 29, 2021 -

Mitchell Hyundai responded

Thank you for your business and your survey. We continue to upgrade our proccesses to try and maintain a 5 Star experience for every customer. We will continue to improve as employees are back to work.

July 23, 2021

they dd a good job,oil change, and recall, will ho again if needed, thanks again for your service, and hospitality, for my car services More

by seretha Rhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Jul 29, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

July 20, 2021

Good work when their techs show up. Took my car in on Wed for an appointment on Thur and didn't get auto back until Sat morning because 3 techs called in on Thur. More

by christinepenuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman, Ryan Young, Mitch Deese
Jul 29, 2021 -

Mitchell Hyundai responded

Thank you for your business and the review. We appreciate the opportunity to be your dealer of choice. We look forward to serving you in the future.

July 20, 2021

Mitch was very thorough and professional. He diagnosed and repaired the problem with a keen level of expertise. He is exceptional at his job! I will always feel confident taking our Genesis to Mitch. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman, Mitch Deese
Jul 20, 2021 -

Mitchell Hyundai responded

Thank you so much for sharing your experience with Mitchell Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We appreciate your business and look forward to serving you again in the future!

July 19, 2021

Mitch in the service department kept me well informed on the progress of my repairs, worked with me on getting the best deal for my replacement engine and did it all in a reasonable amount of time. More

by John Carroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Deese
Jul 19, 2021 -

Mitchell Hyundai responded

Thank you so much for sharing your experience with Mitchell Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We appreciate your business and look forward to serving you again in the future!

July 19, 2021

I have been extremely happy with Mitchell Hyundai from the day I bought my new car in March down to the first service this past weekend. Everyone is friendly, knowledgeable and prompt with helping with yo More

by nicole.higgs817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman
Jul 19, 2021 -

Mitchell Hyundai responded

Thank you for your recommendations. Our team is dedicated to providing you and everyone else who visits Mitchell Hyundai with only the best there is to offer. It’s so nice to hear that our sales and service teams helped to make your experience such a positive one. We hope you are enjoying your vehicle!

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