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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
897 Reviews

897 Reviews of Mitchell Hyundai - Service Center

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April 23, 2021

I want to express my appreciation to Mitchell Hyundai and their excellent service department. Great customer service without any hassles what so ever. Most auto service departments are like going to the de More

by post564
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tucker Watson
Apr 23, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience with Mitchell Hyundai Mr. Post! We are so happy you had a 5-star experience with us. We appreciate your business and look forward to continue serving you in the future.

April 23, 2021

Awesome service department. Mitch took care of me when I arrived for oil change service. I was in and out in about 30 minutes. Also this service was a free one. Thanks More

by BAWANAWEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman
Apr 27, 2021 -

Mitchell Hyundai responded

Thank you for your recommendations. Our service team is dedicated to providing you and everyone else who visits Mitchell Hyundai with only the best there is to offer. It’s so nice to hear that Mitch and Monica helped to make your experience such a positive one.

April 20, 2021

Ok first I would like to say thank you for taking care of my seat in my car because I have no idea how it was messed up/broke...and I was speechless when I got my car back and it was vacuumed and washed and More

by deionnegriffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Apr 21, 2021 -

Mitchell Hyundai responded

Thank you so much for sharing your experience with Mitchell Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We appreciate your business and look forward to serving you again in the future!

April 19, 2021

Great customer service and very polite associates. Everyone I had spoken with on the work to my vehicle helped me out slot when they could even tho it look a little longer than expected but I'm very p More

by Toya C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Apr 21, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to share your experience. We appreciate your business and look forward to serving you again in the future.

April 16, 2021

Mitch is the best !!!He knows the business and will go beyond the call of duty and he always has a smile and polite to everyone. More

by lgrimes1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Deese
Apr 19, 2021 -

Mitchell Hyundai responded

We couldn’t be happier that Mitch provided you with a great experience. He is a true asset and we are lucky to have him on the Mitchell Hyundai team. Thank you for sharing!

April 15, 2021

I had a issue and they fixed it quickly with no problem. They were very understanding and I would recommend. I will be coming back. More

by Jackson
Customer Service
Recommend Dealer
Yes
Employees Worked With
Monica Blackman
Apr 15, 2021 -

Mitchell Hyundai responded

Thank you four review. We appreciate the business and look forward to being of service in the future. We strive to provide 5 star service to all our customers and would appreciate any insight as to how we can achieve that level of service.

April 14, 2021

Friendly courteous. Easy to get service appointment Only problem was oil change appointment. Was there over 2 and 1/4 hour Was my free oil change great surprise thanks More

by jmhrnma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Blakey Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Blackman
Apr 19, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to share your experience. Our team is dedicated to providing you and everyone else who visits Mitchell Hyundai with only the best there is to offer. I'm glad we were able to make up for our short comings. We appreciate your business and look forward to seeing you again in the future.

April 14, 2021

Had service done on my 2018 Hyundai. I enjoyed the customer service and the waiting area was nice. There were plenty of magazines and a nice television More

by bgrantham07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman
Apr 19, 2021 -

Mitchell Hyundai responded

Thank you so much for sharing your experience with Mitchell Hyundai.

April 13, 2021

I was told that I had to pay $400 and something dollars to get my front and rear pads and rotors put on but when I had to come pick up my car after hours they told me I had to pay $844 Which I was unaware More

by Jackson
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Monica Blackman
Apr 14, 2021 -

Mitchell Hyundai responded

Thank you for your review. We are looking into the issue now and our service manager will be contacting you shortly. Your business is appreciated and we will make every effort to insure your complete satisfaction with the services provided.

April 13, 2021

Took too long and still did not get my car vacuumed. There were two recalls I had to get done which took a long time and the car did not get vacuumed since it took so long More

by bgrantham07
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Blackman
Apr 14, 2021 -

Mitchell Hyundai responded

Thank you for your review. We sincerely apologize for the wait on your vehicle. We are always adjusting our processes to maximize service efficiency and increase overall customer satisfaction. It is our goal to have every client completely satisfied with the services we provide. Our service manager will contact you shortly to insure we accomplish that goal concerning your service.

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