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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
897 Reviews

897 Reviews of Mitchell Hyundai - Service Center

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April 08, 2021

This was my first time coming as I’ve never had a car still under warranty. Tucker was very welcoming and attentive, and service was prompt! More

by Pamela Claire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillion Toole, Tukker Watson
Apr 12, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Tukker was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

April 01, 2021

The service department was very helpful very knowledgeable great feedback and with quick to return calls I look forward to working with them in the future More

by Johnnie.mclean2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Apr 02, 2021 -

Mitchell Hyundai responded

Your recommendation means a lot to us. Thank you for choosing Mitchell Hyundai in Enterprise! We wish you many happy miles in your new vehicle and look forward to serving you for many years to come!

March 26, 2021

Service employees were friendly and did a great job but unfortunately my problem was not resolved. The odor in my vehicle is still there even with new headrest being installed. More

by gofortha
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
May 06, 2021 -

Mitchell Hyundai responded

Thank you for the candid feedback on your experience with us. I sincerely apologize the issue was not resolved. Feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience with them, and see how we can prevent this from happening in the future.

May 06, 2021 -

gofortha responded

My response has nothing to do with anyone but Hyundai. We are currently working on resolving the issue.

March 24, 2021

Very pleased with my visit to Mitchell Hyundai on March 23, 2021. Talked with Tucker who was very helpful in explaining my car oil change and check up. And they gave me a complimentary car wash. Very pl More

by Phyllis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson
Apr 02, 2021 -

Mitchell Hyundai responded

Your recommendation means a lot to us. Thank you for choosing Mitchell Hyundai in Enterprise! We wish you many happy miles in your new vehicle and look forward to serving you for many years to come!

March 23, 2021

I was told that I needed a engine, they kept my vehicle for 30 days and then I was called to come and pick it up. I had to rent a car from enterprise$466 a week, didn't get no phone calls about my car and More

by larissadubose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim
Mar 25, 2021 -

Mitchell Hyundai responded

Thank you for making us aware of your experience. We are sorry that your vehicle took more time than normal due to the systems at Hyundai being down after they were hacked. When we were able to perform the test as requested by Hyundai your vehicle passed the test required. Please let us know should you have further issues so that we can moved forward as needed.

March 20, 2021

Great customer service. The mechanics and staff were great friendly people. I would recommend them to anybody. They are really great people and the service was excellent More

by Tanyashanelldavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson
Apr 02, 2021 -

Mitchell Hyundai responded

Your recommendation means a lot to us. Thank you for choosing Mitchell Hyundai in Enterprise! We wish you many happy miles in your new vehicle and look forward to serving you for many years to come!

March 19, 2021

I was able to set a somewhat last minute appointment here. Definitely worth the drive to avoid using Hyundai of Dothan (5 minutes from my home). This dealership is much friendlier and more efficient. More

by blk103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Apr 02, 2021 -

Mitchell Hyundai responded

Your recommendation means a lot to us. Thank you for choosing Mitchell Hyundai in Enterprise! We wish you many happy miles in your new vehicle and look forward to serving you for many years to come!

March 18, 2021

Mitchell Hyundai has the best service and are the reason I still have faith in Hyundai. They resolved issues from another site and the improper maintenance that had been performed. More

by MARYCAVANAUGH_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch in Service Dept, Tukker Watson, Monica Blackman
Mar 18, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to share your experience. Our team is dedicated to providing you and everyone else who visits Mitchell Hyundai with only the best there is to offer. We appreciate your business and look forward to continue serving you in the future.

March 18, 2021

The staff at Mitchell Hyundai were very friendly and scheduled service was quick. Everything was good for the most part. They have a clean dealership. More

by hgriffin1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Mar 18, 2021 -

Mitchell Hyundai responded

Thank you for sharing your experience with Mitchell Hyundai. We appreciate your business!

March 13, 2021

It is always a pleasure to take my vehicle in to this dealership they are very professional and nice they service and clean my vehicle take me every time I need them to and think the world of David Norri More

by DORISWDAYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Norris, Tukker Watson
Mar 15, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to share your experience with Mitchell Hyundai. We appreciate your business and look forward to continue serving you in the future!

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