A few days ago, I found a used Toyota 4Runner on TrueCar. I had to enter my name and email for the “discounted” price via TrueCar and got this response via email:
My name is Tyler with Mitchell Selig Ford. The Toyota 4Runner you had inquired about is here and available! We are waiting for a part for it to make its perfect.
We have an amazing team here and I've selected Dante, one of our product specialist to coordinate with you to see how we can be of assistance.
Did you want to stop in today or tomorrow to check it out? I will make sure its warmed up and ready for you!
Sales Manager | Mitchell Selig Ford”
So I walk into Mitchell Selig Ford today (Saturday 1/12/19) to take the 4Runner for a test drive. I was only allowed to drive it around that parking lot as it needed “a part” to make it road worthy. After almost an hour of watching my salesman go back and forth working the numbers between myself and Tyler, the sales manager, Tyler finally walked out and greeted me. Tyler asked me “if we replace the part and everything is fine, would I buy the car?” I replied “I haven’t even test driven it yet. How can I know if I would like it?” He then stated that they are going to send the car to auction on Tuesday without replacing the part so I have until then to decide (with no test drive).
So here is a vehicle that they are advertising for sale on the internet, to the world, but you can’t take it for a test drive unless you commit to buying it, then they will fix it. You also only have two days to decide (talk about pressure tactics). T.J. Selig, what are your thoughts on this?