Mitchell Subaru

Awesome Experience!! We had a very good experience buying our new Forester! Jessie contacted us immediately and was very helpful! Fred was awesome! Knowledgeable and not a We had a very good experience buying our new Forester! Jessie contacted us immediately and was very helpful! Fred was awesome! Knowledgeable and not aggressive. We knew what we wanted and didn't want and he respected our wishes. Financial person personable,quick and also not pushy. More

Great buying experience Fred was excellent. He made the car buying experience pleasurable. I would recommend him to anyone who is looking for a new or used car. Fred was excellent. He made the car buying experience pleasurable. I would recommend him to anyone who is looking for a new or used car. More

No hassle, stress free purchase. We purchased a new Subaru Imprezza from Mitchell Subaru using the TrueCar service. The price provided by TrueCar was honored with no attempts to add e We purchased a new Subaru Imprezza from Mitchell Subaru using the TrueCar service. The price provided by TrueCar was honored with no attempts to add extras or other add on costs. Very pleased with the purchase experience. More

Great service Everyone was polite and informative. Minimal sales pressure tactics. I bought a 2016 legacy and I'm loving it so far. I would recommend this dealershi Everyone was polite and informative. Minimal sales pressure tactics. I bought a 2016 legacy and I'm loving it so far. I would recommend this dealership to anyone in the area. More

Great Experience. Ask for Rich O! It was a pleasure doing business with Mitchell Subaru. My sales rep, Rich O'Loughlin, was so awesome to work with. He always kept in contact, and mana It was a pleasure doing business with Mitchell Subaru. My sales rep, Rich O'Loughlin, was so awesome to work with. He always kept in contact, and managed to find the car I dreamed of having. I definitely recommend working with Mitchell Subaru, but more importantly, Rich, if you're in the market for a Subaru. Thanks for everything! More

Perfect very courteous, accommodating to customer's schedule, and work (as far as customer can evaluate it) was perfect. Highly recommended. what more can I very courteous, accommodating to customer's schedule, and work (as far as customer can evaluate it) was perfect. Highly recommended. what more can I say? More

Sales and Service Excellence We have purchased 4 Subarus from Mitchell and have found the staff to be extremely professional, helpful and courteous. As well as purchasing the cars We have purchased 4 Subarus from Mitchell and have found the staff to be extremely professional, helpful and courteous. As well as purchasing the cars from them, we also use their Service dept. to keep the cars in top shape. Vinnie, Ogden and Lawrence are three members of the client service team who take great care of us -even the physical facility has been designed to make you comfortable if you are waiting for your car or for a ride with their Courtesy Van. I highly recommend this dealership. More

I would probably go elsewhere I bought a new 2015 Crosstrek Limited, at time of purchase I requested and paid for remote starter, cross rails and weather tech mats. When I picked I bought a new 2015 Crosstrek Limited, at time of purchase I requested and paid for remote starter, cross rails and weather tech mats. When I picked up the car (10/23/2015): -The remote starter was installed, but only one key was programmed for the remote starter. - Cross bars were not installed -A box was left in back seat for me to install. I was never asked if I wished to install them myself (which I of course did not want to do) Tried to schedule a service appointment to have oil changed and check why the transmission had such a long hesitation when going from reverse to drive and to have cross rails installed (which should have been done before I picked up my car). Called for the appointment on 1/8/2016 and was told that the next available appt would not be until the week of 1/18/2016. This is a very long time to wait for a service appointment. I was at 6K miles and did not want to have to wait for more than a week for my oil to be changed. Contacted dealer in Vernon (Suburban Subaru) they took me in the same day (1/8/2016) they changed my oil and checked out the transmission hesitation. They found there was a TSB for my car and ran some type of upgrade to fix the hesitation. While running the update there was an error message for the driver air bag and they found that when the remote starter was installed something was not plugged back in for the air bag. If I had an accident the air bag might not have deployed due to this negligence. Overall assessment of Mitchell: The salesman was fine (Ian Zbell). But I was very unhappy with the quality of the installation work from the service department and it seems very difficult to schedule time with them. They should have installed the crossbars and programmed the other key for the remote starter and they should be more careful when they perform installations. I also confirmed with other dealership that it is standard to program both keys for remote starter and to ask customer if they want cross rails installed. More

First time experience. Mitchell Subaru is an excellent place to buy your next vehicle. All the staff are friendly, knowledgeable and have a no pressure attitude. This was m Mitchell Subaru is an excellent place to buy your next vehicle. All the staff are friendly, knowledgeable and have a no pressure attitude. This was my first experience purchasing a new vehicle and the staff was able to explain every option I had available along with a few vehicles that would fit my budget. Paul Olsen was our salesman and he was especially helpful with answering all of my husband's numerous questions. I will go no where else for my future vehicle purchases. More

Excellent sales representative Paul was so knowledgeable about our Outback. I was very impressed by how he took the time to go over all the cars Extras. When we left we had a gre Paul was so knowledgeable about our Outback. I was very impressed by how he took the time to go over all the cars Extras. When we left we had a great knowledge of how to use everything. I will always recommend Mitchell Automotive to everyone More