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Mitchell Subaru
Canton, CT
517 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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517 Reviews of Mitchell Subaru
November 03, 2015
Painless low presure very helpfull, above and beyond Purchased 2012 Forester, nice car very handy. Lots of room for gear. All wheel drive for those hard New England winter days with lots of pep. Purchased 2012 Forester, nice car very handy. Lots of room for gear. All wheel drive for those hard New England winter days with lots of pep. More
by steve
Employees Worked With
Nick Hurley, Joseph Cabrera
November 03, 2015
Excellent customer service Rich and everyone who helped me trade my 2009 Forester and purchase a 2016 Forester with exactly what I wanted were amazing! Rich took the time to let Rich and everyone who helped me trade my 2009 Forester and purchase a 2016 Forester with exactly what I wanted were amazing! Rich took the time to let me test drive a Crosstrek and a new Forester as well as check out two others to see what options I liked best. It was easy, no pressure, paperwork (which is never fun but necessary) was also easy. I highly recommend this Subaru dealer as I have worked with another in a neighboring town, and Mitchell Subaru had proved itself to have exceptional and superior customer service! More
by NorreenRN
Employees Worked With
Rich
November 03, 2015
I would rate Mitchell Subaru excellent to deal with. Never used Mitchell Subaru before to buy a car. Would use them again. Great people to deal with, especially, Greg Wheeler our salesman. Too early Never used Mitchell Subaru before to buy a car. Would use them again. Great people to deal with, especially, Greg Wheeler our salesman. Too early to rate service yet. New car More
by chinalady
Employees Worked With
Greg Wheeler
November 03, 2015
Excellent I Liked the idea that I was able to do most of my transaction over the phone. My request were met with great results and in a timely manner. I Liked the idea that I was able to do most of my transaction over the phone. My request were met with great results and in a timely manner. More
by Sandra61
Employees Worked With
Rich O
November 03, 2015
Service gets better every year I've been dealing with Mitchell Subaru for sales and service for over 15 years and each time they have made innovations that improve the customer expe I've been dealing with Mitchell Subaru for sales and service for over 15 years and each time they have made innovations that improve the customer experience making it more convenient. More
by Charlie
Employees Worked With
Ogden Loomis
November 03, 2015
VERY BUSINESS-LIKE. I HAVE FOUND THIS DEALERSHIP TO BE EXCELLENT IN TERMS OF ARRANGING APPOINTMENT, MEETING AN APPOINTMENT TIMETABLE AND MAKING ME AWARE OF ANY FUTURE PRO I HAVE FOUND THIS DEALERSHIP TO BE EXCELLENT IN TERMS OF ARRANGING APPOINTMENT, MEETING AN APPOINTMENT TIMETABLE AND MAKING ME AWARE OF ANY FUTURE PROBLEMS. More
by mjweibaum
Employees Worked With
LAWRENCE
November 03, 2015
Routine maintenance to Subaru Legacy Love the people and service at Mitchell Subaru. Drive 16 miles just to have my routine maintenance done there. Wouldn't go elsewhere at all. Love the people and service at Mitchell Subaru. Drive 16 miles just to have my routine maintenance done there. Wouldn't go elsewhere at all. More
by Susan
Employees Worked With
Drew Paris
November 02, 2015
My Six Month Checkup As usual, the service was performed very profesionally. This was a simple 6 month checkup, so there was nothing wrong with the car that I reported. As usual, the service was performed very profesionally. This was a simple 6 month checkup, so there was nothing wrong with the car that I reported. Nevertheless, the Suburu staff was pleasant and I was very pleased with the service. I might note that I changed my appointment date twice and the service department was able to accomodate my request for which I am grateful. Regis More
by GoNavy
Employees Worked With
Drew Paris
November 02, 2015
$200 oil change I recently went in for what I thought would be a free oil change with what I also thought would be a quick 20 minute service. I was wrong on both acc I recently went in for what I thought would be a free oil change with what I also thought would be a quick 20 minute service. I was wrong on both accounts. I was told that in order to keep receiving free oil changes I had to have have the 15000 mile service done which consisted of changing a cabin and engine air filter. I was also told that this would be about 2 hrs. I told the service rep that I didn't have two hours. He explained that his mechanics were at lunch and that he may be able to put two of them on the job and that it would be about an hour. Why schedule service for people who are waiting, which I indicated when I scheduled it, when you know it is lunch time for your guys. Also if you know that it's time for the required maintance wouldn't you maybe tell the customer that and that it could be about two hours. I am going to get my next oil changes there until it is required that I have my next required maintanance then goodbye. More
by Turkzone
Employees Worked With
Unsure of name
November 02, 2015
Car service Every time I bring my car in to Mitchell Subaru for servicing, I am not disappointed. They always do a great job as quickly as possible and they are f Every time I bring my car in to Mitchell Subaru for servicing, I am not disappointed. They always do a great job as quickly as possible and they are friendly and professional, too More
by Spikevike
Employees Worked With
Drew Paris
