
Mitchell Subaru
Canton, CT
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453 Reviews of Mitchell Subaru
Great experience. Matt at the service desk was friendly, knowledgeable and professional. The waiting area is clean, comfortable and a very convenient service to offer Matt at the service desk was friendly, knowledgeable and professional. The waiting area is clean, comfortable and a very convenient service to offer customers. Checkin was easy. Vehicle inspection was thorough and efficient. Checkout was not rushed and gave me time to discuss recommended work with Matt. More
The service on my Subaru Forrester was excellent as Mitchells went above and beyond. I didn’t have to wait and they did great work. I would recommend them to anyone looking for good quality service. Mitchells went above and beyond. I didn’t have to wait and they did great work. I would recommend them to anyone looking for good quality service. More
Greg Plaskett was clear, honest, and straightforward throughout the process. He didn't waste our time with the usual car salesperson xx. He was a reliable communicator and responded quickly to our que throughout the process. He didn't waste our time with the usual car salesperson xx. He was a reliable communicator and responded quickly to our questions. Greg and the dealership gave us the best price of all the dealerships we tried, and they got us out the door quickly. When our car was delayed in getting delivered from the port to the dealership, Greg got us a loaner car. More
Very honest, friendly and great customer service. My service advisor , Kelly had a nice smile and a great personality. Also very professional. It was such pleasure experience! My service advisor , Kelly had a nice smile and a great personality. Also very professional. It was such pleasure experience! More
I brought my car in for an oil change and received a written estimate on what they found. I voiced my concern about a tire of mine that came up on my dashboard being low. They came back with the infor written estimate on what they found. I voiced my concern about a tire of mine that came up on my dashboard being low. They came back with the information that there was a screw in my tire, therefore I would need to replace the tire and the other rear tire as well. I later took it to Town Fair Tire to have them check it out. There findings were as suspected there was no screw in the tire. It was a simple fix of the electronic reading on the dashboard. I was very let down by the dishonesty and therefore will not be going back More
Friendly. Professional. Accommodating. Explanations are understandable. Loaner car was clean and fun to drive. Overall a good and pleasant experience Professional. Accommodating. Explanations are understandable. Loaner car was clean and fun to drive. Overall a good and pleasant experience More
Excellent service excellent sales lady car was detailed perfectly The young man explained everything professional very happy with my decision and buying from Mitchell Subaru perfectly The young man explained everything professional very happy with my decision and buying from Mitchell Subaru More
Scheduling service was easy. When we arrived we were directed into the garage area for drop off. Many places do not do this, this was great. Pickup was also in the garage are When we arrived we were directed into the garage area for drop off. Many places do not do this, this was great. Pickup was also in the garage area another bonus. Place was spotless not a mess like some dealers. The service advisor was very helpful and got us started. We scheduled this service for an 18000 mile checkup no other services. When we got the bill it never mentioned 18000 mile complete just the individual components. Was 18000 mile done? Components seemed to match but hard to rell for sure. We also received a video from the service tech outlining service items which was a nice touch. Waiting area was very nice, recliners would have been a nice touch but hey its a dealer not a suite. Great dealer to buy and get a car serviced from. More