Mitchell Volvo of Simsbury

I purchased a certified pre owned and after putting 5000 miles I had to pay 150 for an oil change. When questioned I told that there was nothing they could do. Bad customer service miles I had to pay 150 for an oil change. When questioned I told that there was nothing they could do. Bad customer service More

Service is efficient. Everyone is courteous and helpful. Great customer service and shuttle service. I would recommend this dealer to my friends. Everyone is courteous and helpful. Great customer service and shuttle service. I would recommend this dealer to my friends. More

Alex is a great salesman! He is very knowledgeable and personable. He answered all our questions efficiently. He is very knowledgeable and personable. He answered all our questions efficiently. More

Service experience was exactly as planned, timely and with clear communication. Showroom was a stylish and comfortable place to wait. Service consultant was friendly and handled our interaction very well with clear communication. Showroom was a stylish and comfortable place to wait. Service consultant was friendly and handled our interaction very well. More

Can only finance through them! They refused USAA financing! MILITARY! Are you kidding me???Absolutely shameful! Stay away! They refused USAA financing! MILITARY! Are you kidding me???Absolutely shameful! Stay away! More

Great customer service at Volvo… my issue was taken care of right “ then and there”! of right “ then and there”! More

The WORST experience I have ever had in all of my years. Clearly they are taking advantage of the current supply situation and have no interest in the customer experience. We have purchased from them in t Clearly they are taking advantage of the current supply situation and have no interest in the customer experience. We have purchased from them in the past but will never go back. More

Seth from Mitchell Volvo of Simsbury was extremely helpful with the purchase of my new Volvo last week. I received a great price for my trade in to put towards my new purchase. He was very pleasant to helpful with the purchase of my new Volvo last week. I received a great price for my trade in to put towards my new purchase. He was very pleasant to work with and made the purchase very smooth! I actually was able to take my new car home the same day due to his hard work. This is my second Volvo and I absolutely love it! Thanks Seth! More

Great service love the video as service is happening One issue I wish I was told that I was going to get charged for the gas on the loaner car I would have replaced the gas myself instead of the 4.49 a gall issue I wish I was told that I was going to get charged for the gas on the loaner car I would have replaced the gas myself instead of the 4.49 a gallon More