Mitchell Volvo of Simsbury

Excellent well communicated honest and responsive service representative is knowledgeable and communicates well with the owner representative is knowledgeable and communicates well with the owner More

Very knowledgeable and friendly staff. Answered all of our questions and walked us through all the cars features. Answered all of our questions and walked us through all the cars features. More

Nice parts service staff. Got my parts on time and received vehicle in the promised schedule delivery. Got my parts on time and received vehicle in the promised schedule delivery. More

Excellent service from initial contact with questions I had and prompt answers, and my face to face sales interaction and the whole sales process and delivery. First rate service had and prompt answers, and my face to face sales interaction and the whole sales process and delivery. First rate service More

I was sold a Saab 95 and was advertised that everything was fine with the vehicle and that nothing was wrong. I noticed about a week after owning the car I had been experiencing brake light and reverse lig was fine with the vehicle and that nothing was wrong. I noticed about a week after owning the car I had been experiencing brake light and reverse light issues on top of transmission problems. I also found out that this dealership didn’t change the oil or flush the coolant in it which was why i was experiencing engine issues. At the two week mark I had called to get this stuff fixed and said nothing could be done. DON’T WASTE TIME OR MONEY AT THIS DEALERSHIP. More

Tires not even rotated after 10,000. Told they only look at tread @ this is not noted on the invoice Told they only look at tread @ this is not noted on the invoice More

This dealer ship does a great job letting you know what maintenance is coming due. All employees are very good about answering questions. maintenance is coming due. All employees are very good about answering questions. More

Great customer service ,friendly and professional! Steve Norton really knows his job with great communication skills. Steve Norton really knows his job with great communication skills. More

They are very nice and professional but on both occasions I used them I had to bring the car back for more work because they had not ordered the needed parts. I used them I had to bring the car back for more work because they had not ordered the needed parts. More

Amazing people and customer service - would absolutely continue to buy from here and have our cars serviced continue to buy from here and have our cars serviced More