Modern Hyundai of Concord
Concord, NC
Filter Reviews by Keyword
By Type
665 Reviews of Modern Hyundai of Concord
Great Experience everyone that I worked with was very helpful. it did take some time, but I understand it normally does. I would have liked for someone to follow up an everyone that I worked with was very helpful. it did take some time, but I understand it normally does. I would have liked for someone to follow up and help me get an appointment for my windows to be tinted, and the sctochguard to be placed on my car. More
5 STARS ALL AROUND An awesome group of people and I will be back in the future. I have been telling everyone about the level of customer service this location provides. An awesome group of people and I will be back in the future. I have been telling everyone about the level of customer service this location provides. More
Above and Beyond A super positive experience beginning to end !! Keep up the awesome service Modern Hyundai of Concord. Our family thanks you. We have purchased numero A super positive experience beginning to end !! Keep up the awesome service Modern Hyundai of Concord. Our family thanks you. We have purchased numerous vehicles at Modern. More
Quick to sell, but not to respond to service concerns. Pricing was excellent. Sales staff could be better in product knowledge and explaining things without being asked. They were not familiar with some ba Pricing was excellent. Sales staff could be better in product knowledge and explaining things without being asked. They were not familiar with some basic features of the cars. More
Great until Service Department Was very happy with the purchasing department. Dudley was able to get me the car I wanted and I thought I would leave happy. Once I left, the car star Was very happy with the purchasing department. Dudley was able to get me the car I wanted and I thought I would leave happy. Once I left, the car started shaking extremely bad. I was informed by Kris Johnson that I would need all new tires because they were defective. He also insisted that I could drive the car, even though I was in extremely bad car accident the week prior and was very nervous about doing so. I had to follow up when the tires came in. I also had to follow up when the tires were put on. Absolutely no one called me to let me know. I was treated like crap once I bought the car from you all. I was excited until I dealt with the service department. Actually because Kris was so rude and none responsive I really wanted to return the car because at that point I didn't want to give you any more business than I already had. I should not have to be following up, especially when they know good and well that I am a good hour away from the dealership itself. Not to mention, I saw Kris when I returned the rental and he never apologized or even acknowledged me. If that is how your going to treat customers, I will never return nor recommend you all, EVER!!!!! More
Thank you! I love my new Hyundai thank you all who worked with me!! Just what we needed for our new bundle of joy coming this fall! I love my new Hyundai thank you all who worked with me!! Just what we needed for our new bundle of joy coming this fall! More
Experience Wonderful! Got just what I wanted. Dudley was great! I intend to do all my service work at Modern Hyundai of Concord. Love the guys in service dept Wonderful! Got just what I wanted. Dudley was great! I intend to do all my service work at Modern Hyundai of Concord. Love the guys in service dept especially Matt. He can really make your day! Great personality More
Greatest Buying Experience I have ever had. Great staff to work with in purchasing a new Hyundai. I recommend this dealership with a five star rating across the board. Very fair pricing, and an Great staff to work with in purchasing a new Hyundai. I recommend this dealership with a five star rating across the board. Very fair pricing, and an extremely professional staff from the internet service to the purchase, setup and delivery of the car. I personally will never go to another dealership ever again. More
Wonderful Experience From the welcome I received from the front door, to the professional and friendly salesperson to the finance personal, I am very well pleased and happ From the welcome I received from the front door, to the professional and friendly salesperson to the finance personal, I am very well pleased and happy with every step of the process. What a Wonderful team. I have already recommended highly to friends and family. More