Modern Mazda

Totally awesome experience! Very accommodating, friendly, knowledgeable...I would recommend this dealer to anyone! Both individuals were very thorough but also expedited the process without compro friendly, knowledgeable...I would recommend this dealer to anyone! Both individuals were very thorough but also expedited the process without compromise....a big plus for me. More

I bought a 2013 Dodge Charger R/T with all-wheel-drive at Modern Motors in Thomaston, CT. No service experience yet since the car is brand new. It was a pleasure working with Vinny Valenti (Dodge sales re Modern Motors in Thomaston, CT. No service experience yet since the car is brand new. It was a pleasure working with Vinny Valenti (Dodge sales representative) and others. No hard sales pitches, arm twisting, or other tactics. Just nice and straight forward through the entire process, including the final vehicle price. Anytime I called, the phone was answered right away, and someone else would handle my call if Vinny wasn't available. I would/will buy there again! Dave... More

Sales floor atmosphere was pleasant and relaxing, not rehearsed and robotic like some of the bigger dealerships. I did not finance with them but still had the pleasure to sit down with the finance manag rehearsed and robotic like some of the bigger dealerships. I did not finance with them but still had the pleasure to sit down with the finance manager Mark MacDonald to fill out the paperwork, which he made easy and believe it or not, FUN!! The added perks that came with my used vehicle was impressive, the lifetime powertrain warranty is huge. I would highly recommend this dealership. More

Family friendly. Nice little kids play room. Salesman was great- no pressure. The warrantee offered sealed the deal. Easy to work with- the best car buying experience we ever had. Thanks!! great- no pressure. The warrantee offered sealed the deal. Easy to work with- the best car buying experience we ever had. Thanks!! More

Visiting Modern Motors was a very positive experience. Mr.DeMaida was very professional and helpfull and did everything in his power to find the vehicle I was interested in. I appreciate his help. The del Mr.DeMaida was very professional and helpfull and did everything in his power to find the vehicle I was interested in. I appreciate his help. The delivery process was smooth and professional and took a lot less time than I had expected. The Mazda5 seems to be a great car and I am sure I will enjoy it for many years to come. Thank you Mr.Demaida. More

Modern Motors was an excellent dealership with great service and sales. I highly recommend going there to find a car. Great selection and friendliness. Not pushy salesman. service and sales. I highly recommend going there to find a car. Great selection and friendliness. Not pushy salesman. More

I sent out an internet request looking for pricing. Once I sent out the request I became very busy. Kim was great at keeping in touch but not being pushy. Kim invited me down for a test drive and was willin I sent out the request I became very busy. Kim was great at keeping in touch but not being pushy. Kim invited me down for a test drive and was willing to work a deal with me. We all want more for less, but Kim did all she could do to make the deal happen. Kim is also very creative. At no point and time was I pressured into a decision, I asked for more than one test drive and she was very accommodating, and when I made my decision and expressed my concern about getting there to pick up the vehicle, she immediately offered to have someone come and get me. On the day of delivery, I was introduced to the service and parts department, and given a detailed description of all the features of the vehicle. What impressed me most was the relaxed nature of the entire process, and how friendly and helpful everyone I came into contact with was and is. I am actually looking forward to my first service visit. Thank you Kim for your help. More

My daughter was looking to trade in her toyota celica for a used Mazda. We were greeted by Edwin. He was SO very friendly and asked all sorts of questions to help us in our search. Since my daughter still a used Mazda. We were greeted by Edwin. He was SO very friendly and asked all sorts of questions to help us in our search. Since my daughter still had a payment on her car, a used car wouldnt be the best option. Edwin suggested a new car! After looking at her finances and a couple of options, we decided that I would get the new car and she would take my car (which was paid for). What an amazing experience to say the least. From the moment we made our decision, Edwin was truly the most professional sales man you could have asked for. A sweet and kind disposition is an understatement. He walked us through every step. Sold me a fantastic Mazda 3. Took the time to show me how to operate all the features and even helped program my cell phone to the blue tooth!!! I HIGHLY recommend this dealership. Mark, the finance manage also gave exceptional service. In my 20 plus years of customer service and experience with other dealerships, i have never seen such superb service. You guys are Awesome! Thank you for giving us your time and attention. Sincerely Kaitlyn and Shannon More

I contacted Modern Motors on Friday March 29th with interest in the 2013 Mazda 3 and drove it home on Monday April 1st. (no April Fools joke here folks!) I had been comparing some various models interest in the 2013 Mazda 3 and drove it home on Monday April 1st. (no April Fools joke here folks!) I had been comparing some various models by the competition. I'll admit I was not quite sure what to expect as it had been the early 90's since I really had done much looking at Mazda's. Wow what a change since those days! It started with the impressive reviews and comparisons I was able to find online with regards to the Mazda 3 but was equally as pleasently surprised by the experience i had with Modern Motors. We ended up working with quite a few different individuals throughout the process and all were professional but also very relaxed and easy going. Most of our dealing was done with Vinny & Edwin however we also had a chance to discuss some aspects with Sales Manger Mike and Owner Jim. Kudos to all of them on their handling everything casually, personally, and with the right amount of professionalism to make the whole experience comfortable. I won't get into a detailed review of the car as this really is about the dealer, but you can find plenty of info on reviews and comparisons for the Mazda 3 and after reading them, I just say, be sure to drive it. It performs and handles better than any of the other vehicles we tested out in the same class.....by far. They worked up a very strong deal right out of the gate so that their pricing was easily competative with the other 3 major competitors we were looking into. They were slightly higher than those cars, but only slightly. The cars performance alone would have justified the slight difference in price but even better than that was the car was better equipped than some of the competition and Modern Motors brings all kinds of added value to the table. Their Life-Time Powertrain Program is impressive..and yes, I said Life Time. Check it out for sure, basically just have to use them, at a very reasonable price, to do some basic standard maintanence (oil change, tire rotation, flush) at regular intervals. As long as you do them all, they cover your car for life. Go see them, their website, or give them a call for more details if you like. Additionally we recieved a coupon book with all kinds of valuable coupons, some one time deals and others with no expiration. (Free Car Washes whenever you want? seriously?) Other questions about the car and such after you drive away? Got you covered, they offer regularly scheduled workshops on Saturdays where owners can go in and ask questions, get advice, or just to chat with the experts on various topics. Even got a call from Vinny 3 days after I picked up the car to see if I had any questions about the car or needed anything from him at this point. Great job guys, keep it up! So far I am very happy with the experience and the car. As a prevous (many times over) Toyota owner, I have high hopes and expectations with so I'm looking forward to having my little Mazda3 prove to me its got the longevity I like to see from my cars! Cheers! Dave Johnston More

I have purchased a 2013 Ram 1500 Express, The truck is awsome! So is James Watson and the rest of the staff of Modern Dodge Mazda I was treated with respect, treated my wife and I like they have known us awsome! So is James Watson and the rest of the staff of Modern Dodge Mazda I was treated with respect, treated my wife and I like they have known us forever and no pressure. I highly recommend them to everybody. Thank you Modern Dodge/ Ram/ Mazda More