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Modern Mazda

Thomaston, CT

4.9
1,165 Reviews

68 Waterbury Rd

Thomaston, CT

06787

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Showing 1,165 reviews

March 22, 2013

The dealership was very profesional, polite and fair. I did not feel as if they were trying to push me into something I did not want. My salseperson Kim Gelada was very knowledgabel and helpfull. I would More

by Fred21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gelada
March 13, 2013

I first contacted Modern Motors by requesting an online quote. Edwin got back to me quickly and was very helpful in outlining the different prices and options on several Mazda3 trim levels. He did not both More

by TheZeidler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gelada, Edwin Ocasio
February 15, 2013

Overall I had a positive experience with the Team at Modern Mazda of Thomas CT. I give high praise to John "Fish" Salmon. How much nicer of a guy can you come across these days. More

by 1960elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Salmon
February 01, 2013

When i went to modern motors the staff was very friendly and helpful. Not only were they helpful in helping me decide what i wanted but they even helped me get the price i was looking for! They really under More

by bradwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ermini
January 26, 2013

Bob was very attentive to my needs and didn't try to "upsell" something that I wasn't looking for. He listened to what my transportation needs were and found the perfect fit for me. After my purchase Bo More

by DoreenBongiolatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ermani
January 24, 2013

Bob was great to work with! He was understading, honest and very helpful. I couldn't be happier with my Mazda!I would recommend Modern Motors for anyone interested in purchasing a Mazda! More

by cbegey32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ermini
August 31, 2012

My interactions with Modern Motors Mazda were very pleasant. The employees I dealt with were courteous and provided for a hassle-free experience in buying my first new car. They understood what I was More

by aziarnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Risk, Mark MacDonald
August 29, 2012

Here's a tip...I don't care how much research the prospective buyer admits to have done, you shouldn't ever tell them that they know more than you. That's what I heard within the first minute I was a More

by lasia221
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Aaron
Aug 31, 2012 -

Modern Mazda responded

Thank you for your feedback. I am sorry you were not 100% satisfied with your sales associate at Modern Motors. We pride ourselves on customer service. Due to your concern of comfort of the vehicle, we did offer you the extended test drive, which I know you appreciated. When you informed us the car was not going to work for you, we did offer the "S" model. I am sorry you opted not to take us up on trying another vehicle. Modern Motors has been in business almost 40 years. Should you decide to test drive another model, I can have you work with another sales associate if that would help.

July 08, 2012

From the very beginning, Edwin was honest, friendly, and helpful. Out of all the dealerships I went to (Manchester Mazda and Liberty Mazda), Modern Motors was able to give me the best price. When I went to More

by Skibuggy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin, Mark
June 23, 2012

I BOUGHT MY 1ST MAZDA FROM MODERN MOTORS LAST WEEK, THOUGH I HAVE STOPPED BY IN THE PAST WHEN LOOKING FOR USED CARS. THE STAFF IS ALWAYS FRIENDLY AND RESPONSIVE WITHOUT BEING PUSHY. I PURCHASED A NEW More

by CAROL MANDEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EDWIN AND MARK
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