
Modern Mazda
Thomaston, CT
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The dealership was very profesional, polite and fair. I did not feel as if they were trying to push me into something I did not want. My salseperson Kim Gelada was very knowledgabel and helpfull. I would did not feel as if they were trying to push me into something I did not want. My salseperson Kim Gelada was very knowledgabel and helpfull. I would definitely purchase anothe car from Modern Motors and have already recommended them to two friends. More
I first contacted Modern Motors by requesting an online quote. Edwin got back to me quickly and was very helpful in outlining the different prices and options on several Mazda3 trim levels. He did not both quote. Edwin got back to me quickly and was very helpful in outlining the different prices and options on several Mazda3 trim levels. He did not bother me with incessant requests for test drives or suggestions for different vehicles, which I had experienced at other dealerships. We exchanged several emails before I decided to go in for a test drive. Once I got to the dealership, Kim Gelada was friendly and knowledgeable about the car I was interested in, and it was clear that Edwin had made her aware of the discussions he and I had already had so we didn't have to re-hash everything. Again, this was a vast improvement over my experience with other dealerships. Throughout the process I felt like Modern Motors actually cared that I was there to potentially purchase a car from their dealership and that level of service and comfort probably contributed as much to my decision to buy the car as the car itself. It didn't hurt that they gave me what I consider to be an excellent price. Overall an exceptional experience that will put Modern Motors on the top of my list for any future car purchases. More
Overall I had a positive experience with the Team at Modern Mazda of Thomas CT. I give high praise to John "Fish" Salmon. How much nicer of a guy can you come across these days. Modern Mazda of Thomas CT. I give high praise to John "Fish" Salmon. How much nicer of a guy can you come across these days. More
When i went to modern motors the staff was very friendly and helpful. Not only were they helpful in helping me decide what i wanted but they even helped me get the price i was looking for! They really under and helpful. Not only were they helpful in helping me decide what i wanted but they even helped me get the price i was looking for! They really understand the car business and will make the experience your best. After going to modern motors i wouldn't go to any other car dealership in CT!! Ask for Bob! More
Bob was very attentive to my needs and didn't try to "upsell" something that I wasn't looking for. He listened to what my transportation needs were and found the perfect fit for me. After my purchase Bo "upsell" something that I wasn't looking for. He listened to what my transportation needs were and found the perfect fit for me. After my purchase Bob took the time to go over important information in the owner's manual and made sure that I understood if I needed anything to just give hime a call. Bob also followed up with me 2 days after my car purchase to see if I might have any questions or concerns. In my opinion, Bob went above and beyond what defines "quality customer service". This is my fourth purchase within the last 5 years from this dealership, and I would not hesitate in recomending this dealership to anyone. More
Bob was great to work with! He was understading, honest and very helpful. I couldn't be happier with my Mazda!I would recommend Modern Motors for anyone interested in purchasing a Mazda! and very helpful. I couldn't be happier with my Mazda!I would recommend Modern Motors for anyone interested in purchasing a Mazda! More
My interactions with Modern Motors Mazda were very pleasant. The employees I dealt with were courteous and provided for a hassle-free experience in buying my first new car. They understood what I was pleasant. The employees I dealt with were courteous and provided for a hassle-free experience in buying my first new car. They understood what I was looking for, and while they made suggestions I did not feel pressured into changing my mind or buying unnecessary accessories. Once I had settled on the car and options I wanted, we were able to wrap things up quickly without having to spend a long time waiting for the car to be ready for pickup. I would recommend this dealership to anyone in the market for a Mazda. More
Here's a tip...I don't care how much research the prospective buyer admits to have done, you shouldn't ever tell them that they know more than you. That's what I heard within the first minute I was a prospective buyer admits to have done, you shouldn't ever tell them that they know more than you. That's what I heard within the first minute I was at this dealership. I was taken on a very short test drive that did not at all show off the cars strengths. The salesman didn't really seem to know a lot about the car. The dealership claimed that the 2013 models would not be in for "months", like November, when 2 other dealerships had confirmed to me that it would be early September. They let me take the Mazda3 for an overnight test drive easily enough, which was nice. But that only confirmed that although I loved the looks, I hated the comfort level. I took it back, asked about the Grand. He didn't know! He couldn't answer my simple questions! He didn't even know how to operate the seat!!!! This guy knew nothing. He didn't try to sell me anything. The rest of the dealership guys looked bored and cranky, there were never any other customers buying. More
From the very beginning, Edwin was honest, friendly, and helpful. Out of all the dealerships I went to (Manchester Mazda and Liberty Mazda), Modern Motors was able to give me the best price. When I went to helpful. Out of all the dealerships I went to (Manchester Mazda and Liberty Mazda), Modern Motors was able to give me the best price. When I went to pick up my new car (Mazda 3 5-door) everything f was ready. The whole experience there was easy. Everyone was honest. No one was pushy or aggressive either. I STRONGLY recommend this dealership! You will not be disappointed or mislead! I will definitely buy my next car from them! More
I BOUGHT MY 1ST MAZDA FROM MODERN MOTORS LAST WEEK, THOUGH I HAVE STOPPED BY IN THE PAST WHEN LOOKING FOR USED CARS. THE STAFF IS ALWAYS FRIENDLY AND RESPONSIVE WITHOUT BEING PUSHY. I PURCHASED A NEW THOUGH I HAVE STOPPED BY IN THE PAST WHEN LOOKING FOR USED CARS. THE STAFF IS ALWAYS FRIENDLY AND RESPONSIVE WITHOUT BEING PUSHY. I PURCHASED A NEW MAZDA 3 AND MY SALESPERSON, EDWIN, THOROUGHLY REVIEWED EVERYTHING WITH ME BEFORE I LEFT WITH MY NEW CAR. HE WENT OVER THE BOOKLETS, THE FEATURES OF THE CAR, INTRODUCED ME TO THE SERVICE MGR. HE EVEN DID ALL THE SETTINGS IN THE CAR AND SYNCED MY PHONE TO THE BLUE TOOTH FEATURE (WHICH WAS A NICE SURPRISE TO ME). EDWIN FOLLOWED UP AFTER A FEW DAYS WITH A VERY NICE E-MAIL THANKING ME FOR MY BUSINESS, THEN WITH A PHONE CALL. I WOULD HIGHLY RECOMMEND MODERN MOTORS TO ANYONE LOOKING FOR A CAR. MY SISTER JUST PURCHASED A CAR FROM ANOTHER DEALERSHIP AND GOT ABSOLULTELY NO FOLLOW-UP TO HER PURCHASE AND NONE OF THE NICE TREATMENT I RECEIVED AT MODERN MOTORS. I CAN HONESTLY SAY, THIS WAS ONE OF THE BEST EXPERIENCES I HAVE EVER HAD IN BUYING A CAR AND WILL DEFINITELY RECOMMEND MODERN MOTORS TO OTHERS. More