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Modern Mazda

Thomaston, CT

4.9
1,181 Reviews

68 Waterbury Rd

Thomaston, CT

06787

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Showing 1,181 reviews

January 26, 2013

Bob was very attentive to my needs and didn't try to "upsell" something that I wasn't looking for. He listened to what my transportation needs were and found the perfect fit for me. After my purchase Bo More

by DoreenBongiolatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ermani
January 24, 2013

Bob was great to work with! He was understading, honest and very helpful. I couldn't be happier with my Mazda!I would recommend Modern Motors for anyone interested in purchasing a Mazda! More

by cbegey32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ermini
August 31, 2012

My interactions with Modern Motors Mazda were very pleasant. The employees I dealt with were courteous and provided for a hassle-free experience in buying my first new car. They understood what I was More

by aziarnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Risk, Mark MacDonald
August 29, 2012

Here's a tip...I don't care how much research the prospective buyer admits to have done, you shouldn't ever tell them that they know more than you. That's what I heard within the first minute I was a More

by lasia221
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Aaron
Aug 31, 2012 -

Modern Mazda responded

Thank you for your feedback. I am sorry you were not 100% satisfied with your sales associate at Modern Motors. We pride ourselves on customer service. Due to your concern of comfort of the vehicle, we did offer you the extended test drive, which I know you appreciated. When you informed us the car was not going to work for you, we did offer the "S" model. I am sorry you opted not to take us up on trying another vehicle. Modern Motors has been in business almost 40 years. Should you decide to test drive another model, I can have you work with another sales associate if that would help.

July 08, 2012

From the very beginning, Edwin was honest, friendly, and helpful. Out of all the dealerships I went to (Manchester Mazda and Liberty Mazda), Modern Motors was able to give me the best price. When I went to More

by Skibuggy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin, Mark
June 23, 2012

I BOUGHT MY 1ST MAZDA FROM MODERN MOTORS LAST WEEK, THOUGH I HAVE STOPPED BY IN THE PAST WHEN LOOKING FOR USED CARS. THE STAFF IS ALWAYS FRIENDLY AND RESPONSIVE WITHOUT BEING PUSHY. I PURCHASED A NEW More

by CAROL MANDEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EDWIN AND MARK
May 15, 2012

Good people, not as attentive as a high end seller, but OK. I bought a new car and I got less than half tank of gas, come on at least fill the gas tank on a new car! First time this has happened in the pa More

by BLMrony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed,Sean,Mark
April 30, 2012

I visit the dealer ship because had a offer though the mail , saying could get me in a car to my surprise they made it happen I drove off the lot the very same day in a brand new car More

by Delshonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed,Sean,Mark
April 21, 2012

My husband and I have just bought our 7th vehicle from Modern Motors. One reason we keep coming back is everyone is so nice. Our sales person, Ed Guinazzo, is not only knowledgeable, but friendly and hone More

by verzinol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Guinazzo
April 17, 2012

I could not rate the dealership on there service as I live in new hampshire and have not had any service work done .But as far as there Dodge sales staff these guys were super to deal with.I very much en More

by Ed Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Watson,Sean Murphy.Mark Mcdonald
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