
Modern Mazda
Thomaston, CT
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Awesome experience at Modern Mazda, Jim Salmon was my guy who expertly helped me through the whole sales process - had to search far and wide for the specific car I wanted (Mazda CX-5 GT 2014) and this garag who expertly helped me through the whole sales process - had to search far and wide for the specific car I wanted (Mazda CX-5 GT 2014) and this garage was the perfect fit…fantastic! More
I walked in the other week not really set on buying a car at first. I sat down with Jose and gave him my price range and what I wanted. After a while of talking and looking over stuff it seemed like what I w at first. I sat down with Jose and gave him my price range and what I wanted. After a while of talking and looking over stuff it seemed like what I wanted was a little out of reach.. and then Jose pulls out the big guns. He runs and asks the boss to show me a car, and we go check it out. This car he showed me (2019 Mazda 3) looked like a dream. It was exactly what I was looking for. Come to find out it was a loaner car; never owned but registered “used”. That was able to get the price range to what I wanted with everything else I needed! I never expected that kind of out of the box thinking to come into play but I’m really grateful. I went to a few other dealers that day and none of them came close to the charisma and smarts Jose has shown me. I was also told that my working with him doesn’t stop after I bought the car like I thought. I’m pretty confident I can call back with any issues that arise and he will have a hand in helping. Walking into Modern Mazda was a stroke of genius in the end. I went from not really set on even getting a car and leaving not only with the perfect car, but feeling like it would have been a tragedy not to. 10/10 More
I had a great experience at Modern Mazda. This is my second Mazda. Out with the 17 touring Machine gray metallic and I welcomed the 2021 GT silver. John “Fish” Salmon was very helpful and more important second Mazda. Out with the 17 touring Machine gray metallic and I welcomed the 2021 GT silver. John “Fish” Salmon was very helpful and more importantly, patient. He explained everything thoroughly. I felt well taken care of by Anthony, Nicole and Jessica as well. Everyone was very friendly and I never felt pressured. I’ve dealt with the service department prior to this purchase and their going above and beyond really made me want to seek out a new purchase at Modern. Very family like feeling. I couldn’t be happier. More
We bought a new CX-5 from Brooke at Modern Mazda. She was pleasant to work with and handled all of our requests without hesitation. The process was smooth and stress free. We got a great car at a fair was pleasant to work with and handled all of our requests without hesitation. The process was smooth and stress free. We got a great car at a fair price with excellent no hassle service. What else can one ask for? More
Fish was a great salesman who walked me through the process of choosing and purchasing a car that was right for me. He was not pushy at all and was extremely understanding and helpful! process of choosing and purchasing a car that was right for me. He was not pushy at all and was extremely understanding and helpful! More
Go see Brooke at Modern Mazda. There was no pressure and she genuinely cared about what I was looking for in my next car purchase. She actually figured out what I needed better than I did. I'd actually visi she genuinely cared about what I was looking for in my next car purchase. She actually figured out what I needed better than I did. I'd actually visited multiple mazda dealers in CT. I've gotten multiple vehicle pricing writeups & I would feel like I'm being scammed. Not at Modern Mazda. If you're buying a Mazda in CT, go there. I'm ecstatic over my purchase of a 2017 certified preowned CX-5 grand touring in that sexy Mazda red. Thank you Brooke & the team at Modern Mazda!! More
Great selection over at Modern Mazda, both new and used, which is hard to come by in this crazy market. Our Sales Associate, Joel Paradis, was a big help throughout the entire process. I'm looking forward t which is hard to come by in this crazy market. Our Sales Associate, Joel Paradis, was a big help throughout the entire process. I'm looking forward to being a part of the Mazda family and know they will take care of me and my car for many years to come. Thanks, everyone. More
Great experience, Joel Paradis was exceptional!I didn't Great experience, Joel Paradis was exceptional! I didn't feel pressured or rushed at all. The finance and technical support was excellent as well. Great experience, Joel Paradis was exceptional! I didn't feel pressured or rushed at all. The finance and technical support was excellent as well. I would recommend this dealership to my friends and family without hesitation. More
My experience with Modern Mazda has been excellent so far. Joel knows and explained the vehicle in a very professional no pressure manner and made me feel comfortable and informed through the whole proce far. Joel knows and explained the vehicle in a very professional no pressure manner and made me feel comfortable and informed through the whole process. I had a couple of minor issues with the car and he took it upon himself to see that they got handled. Jessica handled all the necessary paperwork also in a very professional way and addressed any questions and special requests we had. Therefore the 5 stars. More
It was a pleasure to work with staff at Modern Mazda. John "Fish" Salmon was a true product specialist. He was very knowledgeable about the features and operations of the car. He patiently answered all m John "Fish" Salmon was a true product specialist. He was very knowledgeable about the features and operations of the car. He patiently answered all my questions and offered helpful information about the buying process. Everyone at the dealership was personable and professional. Brian did a thorough job explaining and demonstrating the technical features of the car. Anthony Cappabianca was great at executing the paperwork, it was not a tedious process. The General Manager stopped by to thank me and expressed the fun I should have driving my new car. I will tell others about my pleasant experience and the great customer service provided. More