
Modern Mazda
Thomaston, CT
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I couldn't be happier with my experience with Modern Mazda! I've bought 3 Mazda's in the past from other Mazda dealerships, and worked with a few others while exploring for this purchase... Modern Mazda Mazda! I've bought 3 Mazda's in the past from other Mazda dealerships, and worked with a few others while exploring for this purchase... Modern Mazda immediately felt different! Everything just felt more laid back, and I could tell they were working for me vs working to sell me. The business manager and sales manager were both great, and our sales rep Abbey was phenomenal! 11/10 for her, she really went the extra mile. I will 1000% be buying future Mazda's with Abbey and Modern Mazda. They got a customer for life today! More
Eric Crosby was very pleasant to work with. He was very knowledgable, professional and friendly. All of our questions were answered and we were very comfortable making a purchase. He was very knowledgable, professional and friendly. All of our questions were answered and we were very comfortable making a purchase. More
Very good experience buying a new Mazda. Abbey was very knowledgeable about the car and really gave us the time we needed to make a decision without pressure. I would definitely buy from her Abbey was very knowledgeable about the car and really gave us the time we needed to make a decision without pressure. I would definitely buy from her again. More
Very easy! !!!! The sales team is very friendly and professional. No pushy sales people. Stephen Duffy gave excellent customer service, I basically bought a car !!!! The sales team is very friendly and professional. No pushy sales people. Stephen Duffy gave excellent customer service, I basically bought a car within two weeks, without any problems. The communication between myself and Modern Mazda was flawless, they kept me informed as to what documents were needed etc. I would HIGHLY recommend this dealership. More
I had the pleasure of working with Abby Fitzgerald when I recently purchased a 2022 CX-5. Abby was extremely helpful in answering all my questions. She was very thorough and took the time to explain everythi recently purchased a 2022 CX-5. Abby was extremely helpful in answering all my questions. She was very thorough and took the time to explain everything very transparently. She made me feel very comfortable throughout the process, keeping me informed of the status along the way. I highly recommend working with her in your next auto purchase! More
I had the pleasure of working with Abbey Fitzgerald at Modern Mazda recently. From the start, Abbey was incredibly knowledgeable and kind, making the entire leasing process stress-free. She took the time Modern Mazda recently. From the start, Abbey was incredibly knowledgeable and kind, making the entire leasing process stress-free. She took the time to explain everything transparently, ensuring I felt heard and valued throughout. Thanks to her dedication, I was able to drive home with my new CX-5 the same day – something that has never happened with other dealerships I've been to in the past. I truly appreciated how efficient and attentive Abbey was. I highly recommend working with her for anyone looking to buy or lease a Mazda. I'm beyond thrilled with my purchase and can't thank Abbey enough for making it such a seamless experience! More
Modern Mazda was nothing short of amazing. I was on the hunt for a 2020 BMW X3M for about 3 weeks. I found a very well priced x3M at modern Mazda. I reached out to inquire about the availabili I was on the hunt for a 2020 BMW X3M for about 3 weeks. I found a very well priced x3M at modern Mazda. I reached out to inquire about the availability and Angela Zhovkly reached out immediately with a time to come check it out and test drive it. When asked to send pics of the inside and exhaust, she immediately responded with custom videos. Angela was super communicative and transparent. After all is said and done I ended up buying the BMW from modern Mazda. Angela played a huge part in this for me. I highly recommend Angela and Modern Mazda. More
I picked up my used 2022 CX5 today to replace a CX5 I bought new from Modern Mazda in 2014. My salesperson Steve Duffy couldn't have been more helpful. Everything about this transaction was easy and low bought new from Modern Mazda in 2014. My salesperson Steve Duffy couldn't have been more helpful. Everything about this transaction was easy and low key, the kind of experience most buyers wish for. And so far I love the car! More
I bought a Certified, Pre Owned Mazda, without financing, from Modern Mazda in Thomaston Connecticut yesterday. The entire process, from beginning to end was a pleasure! Stephen Duffy, the sales financing, from Modern Mazda in Thomaston Connecticut yesterday. The entire process, from beginning to end was a pleasure! Stephen Duffy, the sales person I worked with was extremely efficient, kind and patient to work with, highly knowledgeable, totally honorable and a pleasure to deal with! He went way beyond the expected when he picked me up at home, because I didn’t have a car to get to the dealership, when he spent hours explaining the car, its workings, it’s technology system, the entertainment system, the navigation system, etc. He set up my cable radio and went over numerous safety features, key entry options, GPS set-up and use, Apple Car Play and other tech aspects of the car-in most cases, over and over again, with great patience and understanding of my pre-tech era weaknesses. Stephen is the opposite of every notion about what a used car dealer is like. I will probably never want to buy a car from anyone else. I’m very grateful to the folks at modern Mazda, every one of whom was friendly, cheerful and accommodating. This very professional and well run dealership and Stephen Duffy deserve well above five stars!!” More
I recently purchased a certified pre-owned vehicle, and I couldn't be happier with the experience! Angela was absolutely fantastic. You can tell she is a true master of her craft—knowledgeable, professional, couldn't be happier with the experience! Angela was absolutely fantastic. You can tell she is a true master of her craft—knowledgeable, professional, and attentive. She took the time to understand exactly what I was looking for and guided me to the perfect car that I absolutely love. Her kindness and dedication to making the process seamless and enjoyable truly stood out. Everyone in the office was incredibly kind as I was finalizing the details of purchasing the car. If you're in the market for a car, I highly recommend asking for Angela. She made the entire experience unforgettable! More