Modern Nissan of Concord

Everyone at the dealership is wonderful! ESPECIALLY Amani Robinson! He did a fantastic job helping me buy my new Nissan Rogue! I would definitely recommend! Robinson! He did a fantastic job helping me buy my new Nissan Rogue! I would definitely recommend! More

I purchased my car and before I got home check engine light is on. Two trips to service department and check engine light is still on! Not a good experience at all. light is on. Two trips to service department and check engine light is still on! Not a good experience at all. More

Fantastic People to deal With I had a wonderful experience at this dealership. Robert Lahr and Stacie in the internet department were fantastic. I highly recommend them. I drov I had a wonderful experience at this dealership. Robert Lahr and Stacie in the internet department were fantastic. I highly recommend them. I drove almost 200 miles to purchase from them. Give them a call or stop by. You will be glad you did. More

Gil seemed to understand just what I needed. I traded a Frontier Pro4x for a Rogue mainly for about twice the gas mileage. It was hard to go from a pickup back to a car after having trucks for 30 plus year Frontier Pro4x for a Rogue mainly for about twice the gas mileage. It was hard to go from a pickup back to a car after having trucks for 30 plus years but Gil made the experience great More

Selling vehicles that need repairs I purchased a 2010 Ford f150 in August of 2018. Modern had my truck 3 weeks out of the first month trying to fix AC. Finally realized it was the conde I purchased a 2010 Ford f150 in August of 2018. Modern had my truck 3 weeks out of the first month trying to fix AC. Finally realized it was the condenser. They replace it but I realized there was still a leak and power steering started making noise. Also brakes were rubbing metal I took it to Monroe Tire in Shelby NC which is family. They said that the leak was the condenser that was already replaced. Had to replace front brakes and rotors. Monroe's said that the pads were put on backwards. Found out that Modern had replaced the brakes when that had it. Modern did replace the condenser but did nothing for the $450 for brake repair. Got truck back and still had a leak. Took it back to Monroe Tire and $465 later I have new hoses for my new condenser. Modern did not even replace the dry rotted hoses to the condenser. Needless to say I will never refer anyone to purchase from Modern and I definitely won't be a repeat customer. More

Just Absolutely Great As a follow-up to my Google review. My purchase experiences from Modern Nissan of Concord have been great... On 01/31/2019 I purchased a new Rogue S As a follow-up to my Google review. My purchase experiences from Modern Nissan of Concord have been great... On 01/31/2019 I purchased a new Rogue Sport from Modern. Richard the General Sales Manger was great along with my salesman and the finance manager. The facility, staff and service were unparalleled. I would highly recommend purchasing a Nissan from Modern. Thank you to the entire staff. More

Quick to Sell - Disappear When Help is Needed We bought our second car from them in November. I have a major issue now that they refuse to even submit a claim for. It's been pulling teeth to get a We bought our second car from them in November. I have a major issue now that they refuse to even submit a claim for. It's been pulling teeth to get a hold of ANYONE! If you want to buy, they'll jump all over the phone and email to reach you. Need help and them to back something up on a car just TWO months old from them, it's a ghost town! More

Great People, Customer Service and Experience I had a wonderful experience today purchasing a New 2018 Nissan Titan. Everyone was very friendly and made us feel like family. Gil was our sales rep I had a wonderful experience today purchasing a New 2018 Nissan Titan. Everyone was very friendly and made us feel like family. Gil was our sales rep and did a great job and made us feel good about our purchase! I would recommend this dealership to anyone in search of a quality vehicle and quality service. I especially recommend Gil! More

Modern concord experience I had a appointment to test drive a 17 murano. When i got there i was told it had been traded to another dealer. Then told it had been purchased by a I had a appointment to test drive a 17 murano. When i got there i was told it had been traded to another dealer. Then told it had been purchased by a dealer employee. Then told it may not and been sold and might be bought back. At any rate I drove one and like it. Sitting in the office my wife pulled up carsguru where we saw the vehicle it was still showing in inventory on today it was 1500 higher than the day before which was 21,949. Then was told by preowned manager chris young that they were going to buy more at auction. That they would call ehen they got some in. BUT could not sell us one at our bugdet because that would be selling them for what they were paying for them. My budget of 21 to 22k If i were 16 I might would believe that. So i went to MODERN NISSAN OF WINSTON SALEM and bought a new 18. They want to sell cars. They want negotiate. For a few more dollars a month you can get anew with full warranty. WHAT A JERK. More

Out $4000 and not fixed I am not happy at all with my service to my Pathfinder. Spent $4000 dollars on a new transmission was told it would fix problem. It has been in 4 ti I am not happy at all with my service to my Pathfinder. Spent $4000 dollars on a new transmission was told it would fix problem. It has been in 4 times in 5 weeks and still same problem so that tells me it was not transmission and really have no proof that a new one was even put in. Same issues arose 4 times this weekend. Moral of the story, I will never buy anything from modern Nissan of Concord and will be very hard pressed to buy a Nissan period if this is how the "fix" things. More