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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.7
1,399 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,399 reviews

August 25, 2026

Chad Gordon did a great job tracking down a new RAV4 for us. Considered our needs and kept us informed of progress. He made the purchase process as painless as it could be. Highly recommend Chad and Modern More

by mwmattson
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Print
August 25, 2026

Ginger and Reno were so good to us! Reno in service kept us posted on our car. Ginger, the service concierge, warmed my sandwich and tried to find the Golf Channel for me. They are the More

by Lynn Upchurch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno and Ginger
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August 21, 2026

I’ve bought several cars from Modern and used their services exclusively. Great place to work with. Their are punctual, very considerate, professional and treat their customers with respect and care. T More

by Mepeddycord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Print
Aug 21, 2026 -

Modern Toyota responded

Thank you for your wonderful review! We truly appreciate your loyalty to Modern Toyota and are thrilled to hear about your positive experiences with our team. It’s great to know you find our facility welcoming and our service professional. Your recommendations mean a lot to us! We look forward to assisting you again in the future. Best, The Modern Toyota Team

August 20, 2026

Wonderful customer service, came in early and got taken care of quickly, very friendly staff. More

by emi22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Print
Aug 20, 2026 -

Modern Toyota responded

Thank you for your review! We’re happy to hear you had a wonderful experience with our friendly staff at Modern Toyota. We appreciate you taking the time to share your feedback and look forward to seeing you again soon! The Modern Toyota Team

August 20, 2026

I have been to this dealer many times and just walked in for service. I was usually in and out in less than an hour. Today I made an appointment for routine service so I could be in and out quicker. Sad More

by glbarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Print
Aug 20, 2026 -

Modern Toyota responded

Thank you for your feedback. We appreciate your loyalty to Modern Toyota and understand your concerns regarding your recent experience with us. We strive to provide efficient service, and it's disappointing to hear that we didn't meet your expectations this time. Please feel free to reach out to us directly, as we are always looking for ways to improve and ensure your next visit is more in line with your previous experiences. We hope to see you again soon. The Modern Toyota Team

August 19, 2026

Good morning. Today I came in for an oil change and noticed there was a bulge in my tire. 15-20 minutes after I arrived, I received an update on my options. Steve More

by tmaxwell7684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Print
Aug 20, 2026 -

Modern Toyota responded

Thank you for your kind words! We're glad to hear that Steve was able to provide you with attentive service and clear communication regarding your tire issue during your visit to Modern Toyota. It's always our goal to keep our customers informed and comfortable. We appreciate you choosing us for your oil change and hope to see you again soon! Best, The Modern Toyota Team

Aug 20, 2026 -

Modern Toyota responded

Thank you for your kind words! We're glad to hear that Steve was able to provide you with attentive service and clear communication regarding your tire issue during your visit to Modern Toyota. It's always our goal to keep our customers informed and comfortable. We appreciate you choosing us for your oil change and hope to see you again soon! Best, The Modern Toyota Team

August 17, 2026

Such a nice place to buy a car, from showroom to salespeople, it was a pleasure to do business here. More

by rsec
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Kortesis
Print
Aug 18, 2026 -

Modern Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you had a pleasurable experience at Modern Toyota, from our showroom to our staff. Our team appreciates your kind words and hopes to see you again for your next vehicle purchase! Best, The Modern Toyota Team

August 17, 2026

Nice waiting room, with phone chargers and complimentary beverages, friendly employees. I am writing this as my car is being serviced. The 3 stars is because I had a service appointment at 9:30 am and they More

by Loganchid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Print
Aug 18, 2026 -

Modern Toyota responded

Thank you for your kind words about our waiting room and friendly employees. We understand that the delay in service time was frustrating, and we value your concerns. Please know we are committed to improving our processes to ensure timely service in the future. If you have any further questions or need assistance, feel free to reach out to us at Modern Toyota. Our team looks forward to the chance to provide an even better experience in the future! Best, The Modern Toyota Team

August 17, 2026

They buying process was seamless. Service is great. Agents explains issues understandable. I love Modern Toyota. More

by fultonjermeka
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anton Bronson, Courtney Crowley
Print
Aug 17, 2026 -

Modern Toyota responded

Thank you for your review, Jermeka! We’re glad to hear that you found the buying process seamless and that our team provided you with great service. At Modern Toyota, we strive to make every experience enjoyable, and we’re glad you love us! Looking forward to serving you again in the future. Best, The Modern Toyota Team

August 15, 2026

Always great service at this dealership. I have been coming to this dealership since 2022. I haven’t had a negative experience yet. More

by Bigdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mujib Rahmani
Print
Aug 15, 2026 -

Modern Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you’ve consistently received great service at Modern Toyota since 2022. Our team is dedicated to providing a positive experience, and we appreciate your continued trust in us. We look forward to seeing you again for your next visit! The Modern Toyota Team

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