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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.7
1,366 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,366 reviews

June 26, 2026

Dealer charges for oil change plus tax, which they could not tell me. And then they add a shop charge. More

by Bobdcleary
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Crowley
Report | Print
Jun 26, 2026 -

Modern Toyota responded

Thank you for taking the time to share your feedback, Bob. We understand your concerns regarding the pricing breakdown for your oil change visit at Modern Toyota, including taxes and additional shop charges. Our team aims to provide clear and upfront service pricing information before work is completed. Please contact us so that the details of your visit can be reviewed further. We are committed to improving clarity in service pricing and making cost explanations more straightforward. The Modern Toyota Team

June 26, 2026

Your service is excellent; the staff at this dealership are very friendly, and it is very easy to get an appointment with you. Thank you very much for your prompt and courteous service. More

by luiguivao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Lawrence, Courtney Crowley
Report | Print
Jun 26, 2026 -

luiguivao responded

Yes !

June 25, 2026

Very helpful staff. Very easy experience. Felt as though they knew what they were doing. Will recommend. More

by davidnsumner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Hyney
Report | Print
Jun 26, 2026 -

Modern Toyota responded

Thank you for your kind words, David! We’re thrilled to hear that you had a helpful and easy experience with our staff at Modern Toyota. Your recommendation means a lot to us, and we look forward to serving you again in the future! The Modern Toyota Team

June 25, 2026

Rich provided excellent service and maintained contact throughout the visit. Excellent experience with service. I recommend this dealer More

by nc.tanker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Report | Print
Jun 26, 2026 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our service crew at Modern Toyota and that Rich took such good care of you. Your recommendation means a lot to us! Our team looks forward to welcoming you back for your next visit. Best, The Modern Toyota Team

June 20, 2026

Good buying process. So far the service is good. The dealer contacted me to schedule service. More

by mandelstamm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mujib Rahmani
Report | Print
Jun 20, 2026 -

Modern Toyota responded

Thank you for the positive feedback! We're glad to hear you had a good buying process at Modern Toyota and that our service team reached out to you. We appreciate your support and look forward to assisting you again soon. Best, The Modern Toyota Team

June 18, 2026

es un ambiente agradable me atendieron super bien y mientras espere en su sala con mi computadora el ambiente muy agradable buen trato y servicio excelente More

by isabelfuenmayor74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
anton bronson
Report | Print
Jun 18, 2026 -

Modern Toyota responded

¡Gracias por tu amable reseña, Isabel! Nos alegra saber que disfrutaste del ambiente y recibiste un excelente servicio en Modern Toyota. Siempre estamos aquí para asegurarnos de que tu experiencia sea positiva. ¡Esperamos verte pronto! Best, The Modern Toyota Team

June 17, 2026

I had a great buy experience with Modern Toyota! The Salesperson was very thorough and went over all the options, so I received exactly what I wanted. they even delivered the car to me and took my o More

by Susan R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not have a name
Report | Print
Jun 18, 2026 -

Modern Toyota responded

Thank you, Susan! We truly appreciate your kind words about your buying experience at Modern Toyota. It's wonderful to hear that our salesperson was thorough and helped you get exactly what you wanted, including the delivery of your new car! We're also glad that you found our service center to be exceptional and professional. Your satisfaction means a lot to us. Our team looks forward to assisting you again in the future! Best, The Modern Toyota Team

June 17, 2026

Came in for the first service and everyone was so nice in answering all of my questions! More

by wld2835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Jun 18, 2026 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that our staff at Modern Toyota was able to assist you with your first service and answer all of your questions. We strive to provide exceptional customer service, and your feedback means a lot to us. Our team looks forward to seeing you again for your next visit! Best, The Modern Toyota Team

June 12, 2026

Prompt service with a smile. Same service advisor from visit to visit. Discounts to repeat customers. More

by lydiabagby74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Jun 13, 2026 -

Modern Toyota responded

Thank you for your wonderful review, Lydia! We’re thrilled to hear that you appreciate our prompt service and the consistency of having the same service advisor at Modern Toyota. It’s great to know that our discounts for repeat customers are noticed and valued. We look forward to seeing you again on your next visit! The Modern Toyota Team

June 10, 2026

It’s very helpful and good service and staff at too friendly I loved their service More

by Uppalapatiakhil04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon
Report | Print
Jun 11, 2026 -

Modern Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our friendly staff at Modern Toyota. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. Looking forward to serving you again soon! Best, The Modern Toyota Team

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