Modern Toyota
Winston-Salem, NC
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They are always running behind. They tell you one time and then don't tell you until they are an hour late that it's going to be even later. They tell you one time and then don't tell you until they are an hour late that it's going to be even later. More
Every time I come here for service, this dealership is a disappointment. I get free maintenance here through my new car purchase, but it is so bad, I am tempted to pay to go somewhere else. For example, I disappointment. I get free maintenance here through my new car purchase, but it is so bad, I am tempted to pay to go somewhere else. For example, I just arrived for my appointment and they told me it would be significantly longer than the time I was told when I made the appointment. I specifically told the scheduler that I needed to have my car by a certain time to pick up my children from school. Now that I am here, I am told it will not be finished in time to pick them up. I can therefore not get the work done today. I have taken time off work to get this done and now my time is wasted. Go elsewhere for your service if you can! More
Time to complete anything there is ridiculous… waited over 2 hours just to get car inspected even though I had an appointment. Also was told I needed new tires despite just buying the car from them in De over 2 hours just to get car inspected even though I had an appointment. Also was told I needed new tires despite just buying the car from them in December . More
Always friendly. Very knowledgeable. Honest. I guess my only complaint would be that it usually takes quite a while to get everything done. With that said, we wo Very knowledgeable. Honest. I guess my only complaint would be that it usually takes quite a while to get everything done. With that said, we won't take our two Toyotas anywhere 3 More







