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Modern Toyota

Winston-Salem, NC

4.7
1,402 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,402 reviews

August 27, 2026

Best of service from salesman to service to the best truck of performance and safety More

by Denny Marion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon / , Courtney Crowley
Aug 27, 2026 -

Modern Toyota responded

Thank you for your wonderful review, Denny! We’re thrilled to hear that you had a great experience with our team at Modern Toyota and that you’re enjoying your truck's performance and safety. We appreciate your feedback and look forward to seeing you again soon! Best, The Modern Toyota Team

August 27, 2026

Service great, sales not. Bought car, paid $3999. For extended maintenance & warranty. Includes oil changes, rotations, etc. first oil change “ we don't do free oil changes an More

by Larryt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seth Burney
Aug 27, 2026 -

Modern Toyota responded

Thank you for your feedback, Larry. We appreciate you sharing your experience with us regarding the extended maintenance and warranty on your vehicle. We value transparency and want to ensure that every aspect of your purchase meets your expectations. If you have further questions about your maintenance plan, please feel free to reach out to us at Modern Toyota directly. We are here to assist you. The Modern Toyota Team

August 26, 2026

I've been coming to Modern since I bought my car from them in 2016. Their service center has been good, but it is higher priced compared to local shops. More

by dukefan2010
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 26, 2026 -

Modern Toyota responded

Thank you for your feedback! We appreciate your loyalty to Modern Toyota since 2016. We're glad to hear you have had a positive experience with our service center. Our team strives to provide quality service and ensure that our customers receive the best care for their vehicles. If you have any concerns about pricing, please feel free to reach out to us directly. We look forward to serving you again. The Modern Toyota Team

August 25, 2026

Chad Gordon did a great job tracking down a new RAV4 for us. Considered our needs and kept us informed of progress. He made the purchase process as painless as it could be. Highly recommend Chad and Modern More

by mwmattson
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 25, 2026 -

Modern Toyota responded

Thank you for your fantastic review! We’re thrilled to hear that Chad provided you with excellent service while helping you find your new Toyota RAV4. It’s wonderful to know that he made the purchase process smooth for you. We appreciate your recommendation and look forward to assisting you again at Modern Toyota! Best, The Modern Toyota Team

August 25, 2026

Ginger and Reno were so good to us! Reno in service kept us posted on our car. Ginger, the service concierge, warmed my sandwich and tried to find the Golf Channel for me. They are the More

by Lynn Upchurch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno and Ginger
Aug 25, 2026 -

Modern Toyota responded

Thank you for your kind review, Lynn! We’re glad to hear that Ginger and Reno provided such excellent service during your visit to Modern Toyota. It’s great to know that their efforts made your experience enjoyable and stress-free. We look forward to seeing you again for your next service visit! Best, The Modern Toyota Team

August 21, 2026

I’ve bought several cars from Modern and used their services exclusively. Great place to work with. Their are punctual, very considerate, professional and treat their customers with respect and care. T More

by Mepeddycord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 21, 2026 -

Modern Toyota responded

Thank you for your wonderful review! We truly appreciate your loyalty to Modern Toyota and are thrilled to hear about your positive experiences with our team. It’s great to know you find our facility welcoming and our service professional. Your recommendations mean a lot to us! We look forward to assisting you again in the future. Best, The Modern Toyota Team

August 20, 2026

Wonderful customer service, came in early and got taken care of quickly, very friendly staff. More

by emi22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 20, 2026 -

Modern Toyota responded

Thank you for your review! We’re happy to hear you had a wonderful experience with our friendly staff at Modern Toyota. We appreciate you taking the time to share your feedback and look forward to seeing you again soon! The Modern Toyota Team

August 20, 2026

I have been to this dealer many times and just walked in for service. I was usually in and out in less than an hour. Today I made an appointment for routine service so I could be in and out quicker. Sad More

by glbarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 20, 2026 -

Modern Toyota responded

Thank you for your feedback. We appreciate your loyalty to Modern Toyota and understand your concerns regarding your recent experience with us. We strive to provide efficient service, and it's disappointing to hear that we didn't meet your expectations this time. Please feel free to reach out to us directly, as we are always looking for ways to improve and ensure your next visit is more in line with your previous experiences. We hope to see you again soon. The Modern Toyota Team

August 19, 2026

Good morning. Today I came in for an oil change and noticed there was a bulge in my tire. 15-20 minutes after I arrived, I received an update on my options. Steve More

by tmaxwell7684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 20, 2026 -

Modern Toyota responded

Thank you for your kind words! We're glad to hear that Steve was able to provide you with attentive service and clear communication regarding your tire issue during your visit to Modern Toyota. It's always our goal to keep our customers informed and comfortable. We appreciate you choosing us for your oil change and hope to see you again soon! Best, The Modern Toyota Team

Aug 20, 2026 -

Modern Toyota responded

Thank you for your kind words! We're glad to hear that Steve was able to provide you with attentive service and clear communication regarding your tire issue during your visit to Modern Toyota. It's always our goal to keep our customers informed and comfortable. We appreciate you choosing us for your oil change and hope to see you again soon! Best, The Modern Toyota Team

August 17, 2026

Such a nice place to buy a car, from showroom to salespeople, it was a pleasure to do business here. More

by rsec
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Kortesis
Aug 18, 2026 -

Modern Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you had a pleasurable experience at Modern Toyota, from our showroom to our staff. Our team appreciates your kind words and hopes to see you again for your next vehicle purchase! Best, The Modern Toyota Team

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