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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.8
1,213 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,213 reviews

October 02, 2025

Always trying to upsell. Said my car was ready and it wasn’t. Typical. I may never come back. More

by wallpaper33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seth
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Oct 02, 2025 -

Modern Toyota responded

Thank you for sharing your experience. We understand that timely service and clear communication about vehicle readiness are important. At Modern Toyota, we value your feedback as it helps us ensure a smooth and informed service experience for all customers. If you’d like to discuss your visit further, please feel free to reach out to us directly. Your experience matters to us. Best, The Modern Toyota Team

October 02, 2025

Helpful and thorough. Great selection and no pushy salesman. Their service department is great too. More

by rfalkfmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Oct 03, 2025 -

Modern Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you found our selection great and experienced helpful service without any pressure. It's fantastic that you also had a positive experience with our service department. We appreciate your support and look forward to welcoming you back to Modern Toyota! Best, The Modern Toyota Team

September 26, 2025

Excellent attention, very attentive and friendly staff, the facilities of the concessionaire are very comfortable. More

by Benitezmanuel005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Lugardo, Courtney Crowley
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Sep 27, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Manuel! We're thrilled to hear that you had an excellent experience with our attentive and friendly staff at Modern Toyota. Our team strives to provide a comfortable environment for all our customers. We look forward to welcoming you back for your next visit! Best, The Modern Toyota Team

September 25, 2025

Stephen Shelton is a fantastic service rep. I get timely reminders, great communication,, and feel good knowing my Toyota reliability is being protected by high quality service. More

by William Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Sep 26, 2025 -

Modern Toyota responded

Thank you, William! We’re glad to hear that you had a fantastic experience with our service team and that Stephen provided you with timely reminders and great communication. Your Toyota's reliability is our priority, and we appreciate your trust in Modern Toyota. We look forward to seeing you again for your next service! Best, The Modern Toyota Team

September 25, 2025

Team members are courteous and provide excellent service; the sales and service staff are always available for any time and are very helpful. More

by Trekrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cami, William
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Sep 26, 2025 -

Modern Toyota responded

Thank you for your kind words! We truly appreciate your feedback about our courteous team members and the excellent service you received at Modern Toyota. It's great to hear that our sales and service staff were helpful and available to assist you. We look forward to welcoming you back next time! Best, The Modern Toyota Team

September 24, 2025

Always clean. Service department keeps things rolling. They give you updates on your service and anything extra that needs to be taken care of. More

by npdiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss, Courtney Crowley
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Sep 24, 2025 -

Modern Toyota responded

Thank you for your kind words! We appreciate you taking the time to share your positive experience with our service department at Modern Toyota. It's great to hear that you valued the updates and attention to detail we provide. We look forward to seeing you again for your next service! Best, The Modern Toyota Team

September 24, 2025

Very nice people the place is very clean they always do a great job on my vehicle More

by williamscarole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Sep 25, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Carole! We’re thrilled to hear that you had a great experience at Modern Toyota and that our team took good care of your vehicle. We appreciate your kind words and look forward to seeing you again soon! Best, The Modern Toyota Team

September 22, 2025

Prompt service with easy scheduling, friendly staff, and clear communications. Nice to be updated on the status of work, and understand why service needs to be done. More

by Parkwaychris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Blanco
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Sep 22, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Chris! We’re thrilled to hear that you had a positive experience with our team at Modern Toyota. Providing prompt service and clear communication is important to us, and we’re glad you appreciated the updates on your vehicle's status. We look forward to seeing you again for your next service! Best, The Modern Toyota Team

September 22, 2025

I love modern toyota. friendly courteous clean very customer service focused. moved away and came back for a visit and needed service. service advisor remembered me and More

by rxbybb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Sep 22, 2025 -

Modern Toyota responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience at Modern Toyota, especially with our service advisor and concierge remembering you! It's always great to catch up with our loyal customers. We truly appreciate your continued trust in us for your vehicle needs and look forward to serving you again in the future! Best, The Modern Toyota Team

September 22, 2025

Extremely nice inside and free refreshments during a service appointment. Just wish the oil change didn’t take 1.5 hours. More

by Marshhfx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Sep 23, 2025 -

Modern Toyota responded

Thank you for your feedback! We're thrilled to hear you enjoyed the amenities at Modern Toyota during your service appointment. We appreciate your patience regarding the oil change duration and will continue to work on improving our efficiency. We look forward to serving you again soon! Best, The Modern Toyota Team

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