Modern Toyota

Everyone here are so nice and attentive. They keep you updated on the progress of your service, giving priority to speed of service. The waiting area and restrooms are clean and well kept. They keep you updated on the progress of your service, giving priority to speed of service. The waiting area and restrooms are clean and well kept. More

I made an appointment for a simple oil change and tire rotation service last week. Was told it would take 1.5 hour. I had to get a baby sitter to get my car serviced. After 1.5 hours I checked in and they rotation service last week. Was told it would take 1.5 hour. I had to get a baby sitter to get my car serviced. After 1.5 hours I checked in and they had not even started working on my vehicle. I only went to the dealership this go around bc a service pack was purchased for me. This is not the first time this has happened to me at this location. Won’t be returning. More

Very helpful, not pushy, very quality service, and very efficient. Overall an amazing experience, and we would return. efficient. Overall an amazing experience, and we would return. More

Very patient, helpful and explanatory. The concierge is very good at coming over to see if anything is needed. The atmosphere is very comfortable and peaceful. The concierge is very good at coming over to see if anything is needed. The atmosphere is very comfortable and peaceful. More

I have been coming here for 20 years. They have been professional respectful and informative. When I thought I needed service that I really didn't They were honest and steered me away fro They have been professional respectful and informative. When I thought I needed service that I really didn't They were honest and steered me away from it. Reasonable pricing and great service. We have bought 3 vehicles here. We will always come back. More

Very clean, friendly staff. Also very helpful. Has an area for kids to play and draw on a blackboard. Also very helpful. Has an area for kids to play and draw on a blackboard. More

The service department is extremely slow. Each time I have come for basic service, with an appointment, it has taken HOURS. Today I have an appointment for 1:30 to have my tire checked as I Each time I have come for basic service, with an appointment, it has taken HOURS. Today I have an appointment for 1:30 to have my tire checked as I had picked up a nail. I arrived at 1:14, checked in and the wait was on. At 4:23 I was finally told the nail was to close to the edge and could not plugged and I would have to get new tires, but of course they did not have my size tire in stock. It took 3 hours for them to look at the tire and deliver that information. Its crazy, but always like this. The service consultants are nice, no issue with customer service, but the wait times for basic issues with an appointment are just ridiculous. It like they are just over loaded with appointments/vehicles instead of making time for fewer cars each day. I know for me, I would prefer to have to wait for an appointment over a couple of days then to have to wait hours just to learn they are unable to fix my car. More

Very professional and did everything that I asked kept me up to date on everything that was being done! up to date on everything that was being done! More

Can trust that when I come here I will be taken care of every time! every time! More

I bought my RAV4 here and had an amazing experience. The process was smooth, transparent, and pressure-free. The team was incredibly helpful from start to finish. Highly recommend Modern Toyota! The process was smooth, transparent, and pressure-free. The team was incredibly helpful from start to finish. Highly recommend Modern Toyota! More