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Modern Toyota

Winston-Salem, NC

4.7
1,294 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,294 reviews

February 28, 2026

We were greeted at the door and helped immediately. Sales guy was super nice and went above and beyond to help my daughter find her car. More

by cwilmoth02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Maurais
Feb 28, 2026 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that our team at Modern Toyota was able to provide excellent service and help your daughter find her car. Your kind words motivate us to keep delivering great experiences. We look forward to seeing you both again! Best, The Modern Toyota Team

February 28, 2026

Mujib offers first class service at Modern Toyota in Winston Salem, NC ! I have been servicing my Toyota Avalon with Mujib and he does a great job in my vehicle Maintenance journey. I have worked w More

by Alexios22
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mujib
Mar 01, 2026 -

Modern Toyota responded

Thank you so much for your kind words! We're glad to hear about your positive experiences with Mujib and your Toyota Avalon. It's wonderful to know that you trust us with your vehicle maintenance. We look forward to continuing to keep your car in great shape for the long term. Don’t hesitate to reach out if you need anything in the future. Thanks again for choosing Modern Toyota! Best, The Modern Toyota Team

February 27, 2026

Purchased my vehicle from here and had an excellent experience. First couple of services were exceptional. This time? I’ve been here over 2 1/2 hours for an oil change and tire rotation. Not exactly ha More

by GLAutismMama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Mar 01, 2026 -

Modern Toyota responded

Thank you for sharing your experience with us. We're glad to hear you had an excellent experience when purchasing your vehicle and that your first couple of services met your expectations. However, we understand your frustration regarding the wait time for your recent oil change and tire rotation. Your feedback is appreciated, and we encourage you to contact us directly so we can address your concerns and ensure a better experience next time. Thank you for choosing Modern Toyota. Best, The Modern Toyota Team

February 27, 2026

I brought my truck in for a service and to have brakes checked and was told it would be a couple hours and they were able to identify the issue and do the service in an hour! Extremely helpful and wonderf More

by Emma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee in service, Courtney Crowley
Feb 27, 2026 -

Modern Toyota responded

Thank you, Emma, for sharing your wonderful experience with us! We’re thrilled to hear that our team was able to quickly identify the issue with your truck and provide the service you needed in just an hour. Your kind words about our customer service mean a lot to us at Modern Toyota. We look forward to assisting you again in the future! Best, The Modern Toyota Team

February 24, 2026

The Service Department is too-notch lead by Tommy Bost! Tommy is all about the customer and is an asset to the Sales Team. My Service Advisor, Reno Voss, is amazing. Very professional and the most compete More

by ghomiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss, Courtney Crowley
Feb 24, 2026 -

Modern Toyota responded

Thank you for your wonderful review, Ghomiak! It is amazing to hear that you had such a positive experience with our Service Department, especially with Tommy and Reno. Your recommendation means a lot to us at Modern Toyota. We strive to provide an exceptional customer experience, and it’s great to know we succeeded with you. We look forward to serving you again in the future! Best, The Modern Toyota Team

February 24, 2026

Great customer service and very nice facility. Always bring my truck for service to this location More

by Taco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Feb 24, 2026 -

Modern Toyota responded

Thank you for your kind words, Taco! We truly appreciate your positive feedback about our customer service and facility. It is great to hear that you trust us with your truck's service. Looking forward to seeing you again at Modern Toyota! Best, The Modern Toyota Team

February 24, 2026

They are on schedule with their service. Easy to schedule an appointment. Good job guts. More

by Jimacos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Feb 25, 2026 -

Modern Toyota responded

Thank you for your positive review! We’re glad to hear you found it easy to schedule your appointment and that our team is on schedule with their service. We appreciate your feedback and hope to see you again at Modern Toyota. Best, The Modern Toyota Team

February 23, 2026

The technicians are great! They make sure the car is well taken care of, inform you of any issues or concerns, and won’t add on additional services before consulting it with th More

by stoweemily1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William beck
Feb 24, 2026 -

Modern Toyota responded

Thank you for your wonderful review, Emily! We're thrilled to hear that you had a great experience with our technicians at Modern Toyota. Our team strives to provide thorough care and clear communication, so it's fantastic to know that you appreciated their efforts. We hope to see you again soon for any future service needs! Best, The Modern Toyota Team

February 20, 2026

Clear and concise of what will happen yo my car for the maintenance. Was able to advise on questions about certain issues on the vehicle i had questions on. Seth seems very knowledgable about the service r More

by Noel S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
Feb 22, 2026 -

Modern Toyota responded

Thank you for your wonderful review, Noel! We’re pleased to hear that you had a great experience at Modern Toyota and that Seth was able to provide you with clear information and address your questions. Our team appreciates your feedback and is glad to have you as part of our community. If you have any more concerns, don’t hesitate to reach out. We look forward to seeing you again! Best, The Modern Toyota Team

February 19, 2026

Always an excellent experience from Reno Voss to Ginger in the reception waiting area. Comfortable place to wait More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Feb 19, 2026 -

Modern Toyota responded

Thank you for your kind words, Doug! We're thrilled to hear that you had an excellent experience with Reno and Ginger at Modern Toyota. We strive to create a comfortable environment for our customers, and it's great to know you felt that during your visit. Looking forward to seeing you again! Best, The Modern Toyota Team

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