Modern Toyota

The service department is extremely slow. Each time I have come for basic service, with an appointment, it has taken HOURS. Today I have an appointment for 1:30 to have my tire checked as I Each time I have come for basic service, with an appointment, it has taken HOURS. Today I have an appointment for 1:30 to have my tire checked as I had picked up a nail. I arrived at 1:14, checked in and the wait was on. At 4:23 I was finally told the nail was to close to the edge and could not plugged and I would have to get new tires, but of course they did not have my size tire in stock. It took 3 hours for them to look at the tire and deliver that information. Its crazy, but always like this. The service consultants are nice, no issue with customer service, but the wait times for basic issues with an appointment are just ridiculous. It like they are just over loaded with appointments/vehicles instead of making time for fewer cars each day. I know for me, I would prefer to have to wait for an appointment over a couple of days then to have to wait hours just to learn they are unable to fix my car. More

Very professional and did everything that I asked kept me up to date on everything that was being done! up to date on everything that was being done! More

Can trust that when I come here I will be taken care of every time! every time! More

I bought my RAV4 here and had an amazing experience. The process was smooth, transparent, and pressure-free. The team was incredibly helpful from start to finish. Highly recommend Modern Toyota! The process was smooth, transparent, and pressure-free. The team was incredibly helpful from start to finish. Highly recommend Modern Toyota! More

Friendly staff. Good location and facility. Dealership cares about environment. Staff is always eager to help and provide guidance. Good location and facility. Dealership cares about environment. Staff is always eager to help and provide guidance. More

Bought 2 cars from this dealership. Friendly and professional. Nick was my sales rep. Very personable. He goes out of his way to be helpful Friendly and professional. Nick was my sales rep. Very personable. He goes out of his way to be helpful More

I had Nick as a sales rep and he was very personable with no high pressure sales. This is the second vehicle that I bought from Modern Toyota and have been pleased thus far no high pressure sales. This is the second vehicle that I bought from Modern Toyota and have been pleased thus far More

Very great customer service always make me feel welcomed and well taken care of. Like the refreshments! and well taken care of. Like the refreshments! More

Always very friendly, courteous and helpful. I've bought 3 vehicles from here for that reason. My maintenance is also always fast and efficient, even when I come in without an appointment I've bought 3 vehicles from here for that reason. My maintenance is also always fast and efficient, even when I come in without an appointment More

This dealership works fast and efficient. Before my appointments they call with updates. I ran behind schedule today and they took me as soon as I arrived. Before my appointments they call with updates. I ran behind schedule today and they took me as soon as I arrived. More