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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.8
1,154 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,154 reviews

June 21, 2025

Professional service and customer oriented. It always a pleasure bringing my vehicle here for service. More

by rjruggiero2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Jun 21, 2025 -

Modern Toyota responded

Thank you for your fantastic review! We greatly appreciate your kind words about the professional and customer-oriented service at Modern Toyota. It's always a pleasure to assist you with your vehicle, and we look forward to seeing you again for your next service! Best, The Modern Toyota Team

June 21, 2025

Modern was very easy to work with. Came to an agreement on price quickly without any hassle. Gave me an excellent price for my trade-in. Changed my mind on which model I wanted and e More

by Dball070583
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Robertson
Report | Print
Jun 21, 2025 -

Modern Toyota responded

Thank you for your wonderful review! We are thrilled to hear that you had an easy and hassle-free experience at Modern Toyota. It's great to know that you were satisfied with the price on your trade-in and that we could accommodate your change in model. Your recommendation means a lot to us. We look forward to assisting you again in the future! Best, The Modern Toyota Team

June 19, 2025

This is the best Toyota Dealership! Everyone is very friendly and helpful! Thanks for the excellent service! ❤️ More

by warlickj631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Jun 20, 2025 -

Modern Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Modern Toyota and that our team provided you with friendly and helpful service. We appreciate your kind words and look forward to seeing you again soon! Best, The Modern Toyota Team

June 18, 2025

Very friendly and professional. I had a little wrist but I didn't have an appointment. More

by Nctarjdh87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy, Courtney Crowley
Report | Print
Jun 18, 2025 -

Modern Toyota responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that you had a friendly and professional experience with us at Modern Toyota, even without an appointment. We look forward to welcoming you back for any future visits! Best, The Modern Toyota Team

June 18, 2025

Best customer service, very friendly, from the greeting when you arrive to when you walk out the door More

by pandacoll2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss
Report | Print
Jun 19, 2025 -

Modern Toyota responded

Thank you for your wonderful feedback! We truly appreciate your kind words about the customer service you received at Modern Toyota. It’s great to hear that our team made such a positive impression from the moment you arrived. We look forward to welcoming you back on your next visit! Best, The Modern Toyota Team

June 18, 2025

I’ve dealt with this dealership 15+ years! Great dealership! Service dept is top notch! More

by Happy Toyota Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss
Report | Print
Jun 19, 2025 -

Modern Toyota responded

Thank you for your wonderful feedback! We truly appreciate your kind words about the customer service you received at Modern Toyota. It’s great to hear that our team made such a positive impression from the moment you arrived. We look forward to welcoming you back on your next visit! Best, The Modern Toyota Team

June 17, 2025

Quality dealership with professional staff. The only place I take my Highlander for service. High recommended. More

by daf1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Jun 17, 2025 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you trust Modern Toyota with your Highlander and appreciate our professional staff. Your recommendation means a lot to us. We look forward to welcoming you back for your next service! Best, The Modern Toyota Team

June 16, 2025

I always have great service at this location. Everyone is always so nice and accommodating! More

by dakotahutchins01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Jun 16, 2025 -

Modern Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about the service you receive at Modern Toyota. Our team strives to provide a welcoming and accommodating experience for all our customers. We look forward to seeing you again soon! Best, The Modern Toyota Team

June 12, 2025

Really good and honest service department. My service coordinator Steven takes good care of my car’s needs. More

by LP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Jun 12, 2025 -

Modern Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service department at Modern Toyota. It's great to know that Steven has been taking such good care of your car's needs. We appreciate your trust in us and look forward to assisting you again in the future! Best, The Modern Toyota Team

June 12, 2025

I had a 9:30 appointment on June 5 to just get a new key made. Shouldn’t take long wouldn’t you think? Think again. I was there almost 3 hours and I had an appointment. No excuse to be that far behind More

by LG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Beck
Report | Print
Jun 13, 2025 -

Modern Toyota responded

Thank you for sharing your experience with us. We understand that waiting for an extended period, especially with a scheduled appointment, can be frustrating. At Modern Toyota, we strive to ensure timely and efficient service for all our customers. Your feedback is valuable, and we appreciate you bringing this to our attention. If you have further concerns or would like to discuss your visit, please feel free to reach out to us directly. We hope to improve your experience in the future. Best, The Modern Toyota Team

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