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Modern Toyota

Winston-Salem, NC

4.8
1,133 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,133 reviews

May 10, 2025

Ginger Newberry, head of concierge, is fabulous. She will ensure your experience is nothing short of satisfactory. More

by Appstate10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Newberry and Reno
May 11, 2025 -

Modern Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our head of concierge, Ginger Newberry. At Modern Toyota, we strive to provide exceptional service, and it's great to know that Ginger was able to make your visit memorable. We look forward to welcoming you back soon! Best, The Modern Toyota Team

May 09, 2025

I love coming to get our Highlander serviced. Ba””As soon as you drive in, they are so good about greeting you to find out what you need. Then going to the waiting area it’s always clean as well More

by bhaygreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
May 09, 2025 -

Modern Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you love coming to Modern Toyota for your Highlander service. Our team takes pride in providing a welcoming atmosphere and ensuring that your wait is comfortable. We look forward to seeing you again for your next service visit! Best, The Modern Toyota Team

May 09, 2025

Pretty good. Windshield wipers were really expensive though. Wish they would let me get my own for a better price before automatically changing them... More

by Algem82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper Gosset
May 09, 2025 -

Modern Toyota responded

Thank you for your feedback. We appreciate you sharing your experience with us. We understand your concern about the cost of the windshield wipers. At Modern Toyota, we strive to provide quality service and products. If you have any further suggestions or would like to discuss this matter, please feel free to reach out to us. We value your input! Best, The Modern Toyota Team

May 08, 2025

Still the best overall purchase and scheduled service experience around. Excellent and professional staff, too! More

by Jim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foltz, Courtney Crowley
May 08, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Jim! We’re thrilled to hear that you had the best purchase and service experience at Modern Toyota. Our team takes pride in providing excellent and professional service, and we appreciate your kind words. We look forward to assisting you again in the future! Best, The Modern Toyota Team

May 08, 2025

This was my first visit for service and it was a top notch visit. Great team and great environment if you choose to wait. Highly recommend More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
May 08, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Matt! We're thrilled to hear that your first service visit at Modern Toyota was top-notch. Our team strives to create a great environment for all our customers, and we appreciate your recommendation. We look forward to seeing you again soon! Best, The Modern Toyota Team

May 07, 2025

This location is very attentive and professional! The whole process was smooth, transparent, and stress-free. More

by Carolina Gutierrez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
May 08, 2025 -

Modern Toyota responded

Thank you for your review, Carolina! We appreciate your feedback about the attentive and professional service at Modern Toyota. It's great to hear that you found the process smooth, transparent, and stress-free. We look forward to serving you again in the future! Best, The Modern Toyota Team

May 06, 2025

I have bought 3 Toyotas from this dealership, and we have been happy with all of them! I’m having my 2021 Highlander serviced today. They are prompt and thorough! They made some recommendations regarding wh More

by bap5207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Lugaro, Courtney Crowley
May 06, 2025 -

bap5207 responded

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May 05, 2025

Modern toyota is absolutely the best! Reno Voss is the best service advisor he takes very good care of his customers. Also Zong is an excellent technian he take alot of pride in his work. More

by Rickfgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss
May 06, 2025 -

Modern Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Reno and Zong at Modern Toyota. It's great to know they've provided excellent service for your 2006 Tacoma over the years. We truly appreciate your kind words and look forward to seeing you again for your future service needs! Best, The Modern Toyota Team

May 03, 2025

Straight to the point, no xx dealership. They took care of us and broke everything down for us to understand. Definitely recommend. More

by Danrosado73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Santarelli
May 03, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Dan! We’re thrilled to hear that our team at Modern Toyota was able to take care of you and provide clear information. Your recommendation means a lot to us. We look forward to seeing you again soon! Best, The Modern Toyota Team

May 02, 2025

Thank you for your great service. In every visit my problem was solved. Trustworthy.and friendliness. More

by Toufique Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy, Courtney Crowley
May 02, 2025 -

Modern Toyota responded

Thank you, Toufique, we truly appreciate your kind words! We're glad to hear that our team at Modern Toyota has consistently provided you with trustworthy and friendly service. Your satisfaction is our priority, and we look forward to assisting you again on your next visit! Best, The Modern Toyota Team

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