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Modern Toyota

Winston-Salem, NC

4.7
1,372 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,372 reviews

July 08, 2026

Buying experience 4 years ago was smooth and salesman " Parris" was great. All of the service personnel since then have been really good too, taking care of the Toyoguard maintenance. Thank you Modern Toyo More

by Mr. Ed
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Jul 08, 2026 -

Modern Toyota responded

Thank you for your review, Ed! We’re glad your buying experience with us four years ago was smooth and that Parris made a positive impression. It’s great to know our service team has continued to meet your expectations with the Toyoguard maintenance. We appreciate your trust in Modern Toyota and look forward to serving you again. Best, The Modern Toyota Team

July 08, 2026

The service staff I’ve encountered is impeccable. Gage Lawrence Service Manager listens intently and answers all of my questions. The entire staff gives great customer service. More

by lmjohnson19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Lawrence
Jul 08, 2026 -

Modern Toyota responded

Thank you for your review! We appreciate your kind words about our service staff and Gage. It's great to hear that you felt listened to and received excellent customer service during your visit to Modern Toyota. We look forward to assisting you again soon! The Modern Toyota Team

July 07, 2026

Came to find a running vehicle for my family and left the very same day with a brand new vehicle. It had a full tank of gas. The car salesman made the process painless and easy. The warranties are excellent More

by Leagant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Jul 08, 2026 -

Modern Toyota responded

Thank you for your review! We’re pleased to hear you found the perfect vehicle for your family and that our team made the process seamless for you. It's great to know you appreciated our warranties and the transparency during your return visit. We value your support and love having you as part of the Modern Toyota family. We look forward to seeing you again! The Modern Toyota Team

July 06, 2026

Very friendly and knowledgeable mechanics, especially Reno Voss. Great service! I haven’t been disappointed thus far! More

by meerainbow
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss
Jul 07, 2026 -

Modern Toyota responded

Thank you for your kind words, Meera! It's wonderful to hear that you had a great experience with our knowledgeable mechanics, especially Reno. At Modern Toyota, we strive to provide excellent service, and we're glad we haven’t disappointed you. We look forward to seeing you again soon! Best, The Modern Toyota Team

July 03, 2026

Bought a brand new car here 4 months ago and come down here to get a broken trunk latch fixed for them to tell me they don't keep the parts here that it'll have to be ordered and they can't fix it if it's More

by Bowlinkaylee21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Jul 03, 2026 -

Modern Toyota responded

Thank you for sharing your experience with us, Kaylee. We understand your frustration regarding the trunk latch issue and the inconvenience caused during your visit to Modern Toyota. We appreciate your feedback. Please reach out to us directly so we can discuss your concrerns further. Your satisfaction is important to us, and we hope to uphold the standards you expect from us. The Modern Toyota Team

July 03, 2026

Came in for a mechanical concern and they took care of my SUV very well! Seth, my Service Advisor (⭐️ ⭐️⭐️⭐️⭐️ for this guy, by the way) kept me posted and made me aware of the repair progress. The rest of t More

by ZER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
Jul 03, 2026 -

Modern Toyota responded

Thank you for your fantastic review! We’re pleased to hear that you had such a positive experience with us at Modern Toyota. Seth, Arty, and Anton will be delighted to know they made your visit enjoyable and will be glad you were happy with the service on your SUV. It’s great to hear you returned for servicing on your Toyota Tundra as well! We appreciate your kind words about our clean facility and showroom. We look forward to seeing you again soon! The Modern Toyota Team

June 26, 2026

Dealer charges for oil change plus tax, which they could not tell me. And then they add a shop charge. More

by Bobdcleary
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Crowley
Jun 26, 2026 -

Modern Toyota responded

Thank you for taking the time to share your feedback, Bob. We understand your concerns regarding the pricing breakdown for your oil change visit at Modern Toyota, including taxes and additional shop charges. Our team aims to provide clear and upfront service pricing information before work is completed. Please contact us so that the details of your visit can be reviewed further. We are committed to improving clarity in service pricing and making cost explanations more straightforward. The Modern Toyota Team

June 26, 2026

Your service is excellent; the staff at this dealership are very friendly, and it is very easy to get an appointment with you. Thank you very much for your prompt and courteous service. More

by luiguivao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Lawrence, Courtney Crowley
Jun 26, 2026 -

luiguivao responded

Yes !

June 25, 2026

Very helpful staff. Very easy experience. Felt as though they knew what they were doing. Will recommend. More

by davidnsumner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Hyney
Jun 26, 2026 -

Modern Toyota responded

Thank you for your kind words, David! We’re thrilled to hear that you had a helpful and easy experience with our staff at Modern Toyota. Your recommendation means a lot to us, and we look forward to serving you again in the future! The Modern Toyota Team

June 25, 2026

Rich provided excellent service and maintained contact throughout the visit. Excellent experience with service. I recommend this dealer More

by nc.tanker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Jun 26, 2026 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our service crew at Modern Toyota and that Rich took such good care of you. Your recommendation means a lot to us! Our team looks forward to welcoming you back for your next visit. Best, The Modern Toyota Team

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