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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.8
1,141 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,141 reviews

December 07, 2024

2:45pm appointment. First 5,000 mile check up. It’s 4:10pm and I’m still waiting. More

by kristi.wright1386
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Report | Print
Dec 10, 2024 -

Modern Toyota responded

Thank you for sharing your experience with us, Kristi. We understand that timely service is important during your visits to Modern Toyota. We appreciate your feedback and would encourage you to reach out to us directly so we can address your wait time concerns. Your satisfaction is our priority, and we hope to have the opportunity to serve you better in the future. Best, The Modern Toyota Team

December 07, 2024

They were all friendly, and helpful. I enjoyed the comfortable waiting area and complimentary snacks. More

by Carolynbreedlove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Barco
Report | Print
Dec 10, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Modern Toyota friendly and helpful. It's great to know you enjoyed our comfortable waiting area and complimentary snacks. We look forward to welcoming you back on your next visit! Best, The Modern Toyota Team

December 05, 2024

Always great service and the guys are so knowledgeable. Cooper is the best! Love Modern Toyota More

by kristinahse4you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper
Report | Print
Dec 06, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you consistently receive great service at Modern Toyota and that our team, especially Cooper, has made such a positive impression. Your feedback means a lot to us! We look forward to seeing you again soon! Best, The Modern Toyota Team

December 04, 2024

Scot Beckworth was out standing to work with . He explained every thing so it was easy to understand More

by GNGsimpson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Dec 05, 2024 -

Modern Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that Scot made your experience at Modern Toyota so positive and easy to understand. We truly appreciate your kind words and hope to assist you again in the future! Best, The Modern Toyota Team

December 02, 2024

My contact has been with service representative, Lanny (Reno) Voss. I could not ask for better guidance and service for my Corolla Hybrid. Reno’s kind and efficient manner is a major reason that I am a More

by Pat Lutman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanny (Reno) Voss
Report | Print
Dec 04, 2024 -

Modern Toyota responded

Thank you, Pat, for your wonderful review! We're thrilled to hear that Lanny (Reno) Voss provided you with exceptional guidance and service for your Corolla Hybrid. Your loyalty as a repeat Toyota owner means so much to us at Modern Toyota. We look forward to serving you again in the future! Best, The Modern Toyota Team

November 30, 2024

The dealership was clean and my service advisor was very nice and respectful when talking with me More

by amberw7741
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Dec 03, 2024 -

Modern Toyota responded

Thank you for your great feedback! We're pleased to hear that you found Modern Toyota clean and that our service advisor treated you with respect. We strive to provide a welcoming environment and excellent service. We hope to see you again soon! Best, The Modern Toyota Team

November 27, 2024

This is a great dealership, everyone was so helpful and the service was nice! Will come again More

by Ifeoonas3161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Dec 01, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Modern Toyota and found our team helpful. We look forward to welcoming you back for your next visit! Best, The Modern Toyota Team

November 27, 2024

I love bringing my car here, the service is great and the people are so nice and pleasant More

by jcuthrel53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Newberry, Courtney Crowley
Report | Print
Dec 01, 2024 -

Modern Toyota responded

Thank you for your kind words! We're thrilled to hear that you love bringing your car to Modern Toyota and that our service team made your experience enjoyable. We appreciate your support and can’t wait to see you again! Best, The Modern Toyota Team

November 27, 2024

I own three Toyotas. Ginger Newberry and Richard Barco helped me get my 2014 Prius serviced last week. They always see that my service is done accurately and on time. More

by tidol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Newberry and Richard Barco
Report | Print
Dec 01, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We truly appreciate your loyalty to Modern Toyota and are thrilled to hear that Ginger and Richard provided you with excellent service for your 2014 Prius. It’s great to know that you can rely on us for accurate and timely service. We look forward to assisting you again in the future! Best, The Modern Toyota Team

November 27, 2024

I moved away from Winston Salem, NC two years ago. I live 2 hours away. I still take my car to Winston Salem for service. The care and service that Modern provides is EXCELLENT. Reno Voss is my ser More

by Smocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss
Report | Print
Dec 01, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We truly appreciate your loyalty to Modern Toyota, even from two hours away. It’s great to hear that Reno has been providing you with excellent service and keeping you informed about your car. We look forward to continuing to serve you and appreciate you sharing your experience with others. Safe travels, and we can’t wait to see you again! Best, The Modern Toyota Team

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