
Modern Toyota
Winston-Salem, NC
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Mason was awesome, down to earth, and very respectful of our needs. I highly recommend working with him! He even went out of his way to drive our "new" car to us in greeensboro! our needs. I highly recommend working with him! He even went out of his way to drive our "new" car to us in greeensboro! More
Impeccable customer service from Donald and especially Steve B. I've been researching a Nissan Maxima-SV with hard-to-find options for months just waiting for the right car at the right price. When it w Steve B. I've been researching a Nissan Maxima-SV with hard-to-find options for months just waiting for the right car at the right price. When it was all "said and done", I got more car for less money than any other competitor......and believe me......I visited pelenty of them!! By far the best experience I've ever had when purchasing a vehicle and WELL WORTH the drive from Charlotte to Winston-Salem. They even drove the car I purchased to my house in Charlotte so I wouldn't have find a ride back to the dealership!! The next vehicle I purchase will be from Steve B. at Modern Toyota in Winston-Salem. Chad C. More
Bought a 2013 Rav4 XLE and couldn't be happier. No sales pressure or sales pitch just up front negotiation; the way it should be at all dealerships. They went above and beyond on my trade in and pric sales pressure or sales pitch just up front negotiation; the way it should be at all dealerships. They went above and beyond on my trade in and pricing the new car. More
We have purchased 5 Toyotas from Modern Toyota and 7 Toyotas total. We are sold on Toyotas and Modern Toyota. During our most recent purchase, the sales staff, Roma Strayhorn, Ricky Lewis, and Terri Toyotas total. We are sold on Toyotas and Modern Toyota. During our most recent purchase, the sales staff, Roma Strayhorn, Ricky Lewis, and Terri Roberts were very polite, profession, and treated us with respect both during and after the sale. They went beyond what would be expected and are truly exceptional professionals. I recommend Modern Toyota and their staff, both sales and service without reservation! More
I had a great experience at Modern Toyota. Terri Roberts was my salesperson, and her personality alone is very vibrant and would make any one feel comfortable making the "big" decision of purchasing a vehic was my salesperson, and her personality alone is very vibrant and would make any one feel comfortable making the "big" decision of purchasing a vehicle. Overall I love my red corolla and my second car purchase was very successful! More
They were quick to confer with us and get us into the vehicle we were interested in buying. Plus, they were very helpful in keeping me reassured during the buying process. vehicle we were interested in buying. Plus, they were very helpful in keeping me reassured during the buying process. More
I was very pleased with the courtesy and professionalism that was shown me while purchasing my new Toyota Tacoma . I would highly recommend Modern Toyota to anyone that is looking to buy a new vehicle ! that was shown me while purchasing my new Toyota Tacoma . I would highly recommend Modern Toyota to anyone that is looking to buy a new vehicle ! More
Everyone there was very friendly and helpful.Especially my salesman Rick Triplett! He made the process of buying a new tacoma very easy and fast! Most of my friends and family have bought cars from them o my salesman Rick Triplett! He made the process of buying a new tacoma very easy and fast! Most of my friends and family have bought cars from them over the years and everyone love the place! Truly exceptional service! More
Mr. Brown introduced himself after I arrived at the dealership and asked if he could be of assistance. I responded that I had seen a few vehicles on line I wanted to look at , he said to let him know i dealership and asked if he could be of assistance. I responded that I had seen a few vehicles on line I wanted to look at , he said to let him know if I needed anything. A bit later I asked Mr. Brown to look at two Camry models. Mr. Brown offered me a seat and beverage while he located the vehicles I was interested in on the computer. We discussed the differences in the two vehicles and then went out side for "hands on" review. We test drove the one vehicle (same car different model) on different types of roadways. My vehicle was evaluated and two proposals (at my request) were made. I was introduced to (I believe) the Sales Manager. I asked how long the proposals were valid and said I would be in touch. I went back to the Dealership in the afternoon with my wife, for another test drive. We were greeted by Mr. Brown, who again offered us a seat and beverage. Mr. Brown took the time to do another "hands on" review of the car for my wife. We test drove the car. We agreed upon a model and price and proceeded to the paperwork. Accessories needed to be installed so it was decided we would pick up the car the next day. We inspected the car upon arrival and noticed some spots on the hood of the car. Not sure if they were water marks or not, Mr. Brown contacted the Service Department, to check it out. The gentleman from the Service Department cleaned off the marks and returned the car. Mr. Brown reviewed the owners manual and numerous other items. Mr. Brown did a complete walk around and review of the car and asked if he could program the Blue tooth or be of any other help. Mr. Brown then introduced us to the Service Department and gave us a tour of the Lounge and Parts Department. Mr. Brown also explained the procedure for early / late drop off. We were thanked for our purchase and were told if there was anything Mr. Brown could do for us, to please contact him. Mr. Brown (Dwane) was very personable and knowledgeable throughout the entire process. It was refreshing to deal with someone with a sense of humor and personality! I would highly recommend Mr. Brown and will definitely contact him for future purchases . More
The staff at Modern Toyota were very friendly. I appreciated the fact that there was a play area for my two little ones to enjoy while Gopal worked with me regarding the sale. I appreciated the lou appreciated the fact that there was a play area for my two little ones to enjoy while Gopal worked with me regarding the sale. I appreciated the lounge area that was stocked with drinks and television. I expected to spend less time at the dealership than I did, as I sent my information to them the day before in anticipation of my visit. Even with this pre-application information, I felt that the process took as long as it would have had I not sent the information in prior, which was a bit disappointing. I completed an auto-trader instant trade in prior to my visit, but still had to haggle in order for the appraisal team to stand by the offer that I received from them online. My sales person was very friendly and helpful, giving me time to discuss options with my husband, assisting us with getting our belongings out of our trade in and staying to ensure we were taken care of even though it was after closing time. I would recommend this dealership to someone else as the prices for their vehicles are very reasonable and the sales staff are very helpful. More