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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.8
1,127 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,127 reviews

October 15, 2024

Competent people who treat you fairly. Service, repairs, and parts are quality. Reno Voss is very professional. More

by mckeown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss
Report | Print
Oct 17, 2024 -

Modern Toyota responded

Thank you for your kind words! We truly appreciate your feedback about the quality of service, repairs, and parts at Modern Toyota. It's great to hear that Reno's professionalism made a positive impact on your experience. We look forward to welcoming you back next time! Best, The Modern Toyota Team

October 15, 2024

Very helpful and fast service, I loved it. Amenities are good especially coffee which I liked most. Thanks More

by ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mujib
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Oct 17, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you found our service at Modern Toyota to be helpful and fast. It's great to know that you enjoyed our amenities, especially the coffee. We appreciate your feedback and look forward to seeing you again soon! Best, The Modern Toyota Team

October 15, 2024

Love their service. I am a new customer and I am loving it so far. I go there for my toyota rav4 service and they do awesome job and timing is great too. More

by angelo.defensor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim from service, Courtney Crowley
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Oct 17, 2024 -

Modern Toyota responded

Thank you for your wonderful review, Angelo! We're thrilled to hear that you're enjoying your experience at Modern Toyota and that our team is taking great care of your Toyota RAV4. We appreciate your feedback and look forward to serving you again in the future! Best, The Modern Toyota Team

October 12, 2024

My first service experience has been fantastic. I drove from out of town and was disappointed that the 5,000 mile service was only a tire rotation, but I do get a free wash and all my fluids topped More

by EmGrimBrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
Report | Print
Oct 15, 2024 -

Modern Toyota responded

Thank you for sharing your experience with us! We're thrilled to hear that your first service at Modern Toyota was fantastic. While the 5,000-mile service might be primarily a tire rotation, we’re glad you took advantage of the free wash and fluid top-ups. We appreciate your drive from out of town and hope to see you again for your next service visit! Safe travels! Best, The Modern Toyota Team

October 11, 2024

I came in tire pressure check. One agent said no car wash Another offered the car wash. Thankful! More

by debididit53
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, didn’t get name
Report | Print
Oct 14, 2024 -

Modern Toyota responded

Thank you for your feedback! We appreciate you taking the time to share your experience with us at Modern Toyota. It's great to hear that one of our team members was able to offer you a car wash during your visit. If you have any further questions or concerns, please feel free to reach out. We look forward to assisting you again soon! Best, The Modern Toyota Team

October 09, 2024

All staff I interacted with were really nice! Making an appointment was super easy and they had plenty of time slots that fit my needs! More

by Ashton.Dagenhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Oct 09, 2024 -

Modern Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and found it easy to make an appointment that worked for you. We appreciate your feedback and look forward to welcoming you back to Modern Toyota in the future! Best, The Modern Toyota Team

October 09, 2024

Made buying my new car very easy. The staff went above and beyond. Definitely exceptional service. More

by Judy.parro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keo Xayavong, Courtney Crowley
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Oct 09, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Modern Toyota was made easy and that our staff provided exceptional service. We appreciate your kind words and look forward to assisting you again in the future! Best, The Modern Toyota Team

October 04, 2024

Quick and easy service call for my first service call. Making the appointment took 5 minutes. More

by kinggeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Oct 07, 2024 -

Modern Toyota responded

Thank you for your review! We’re glad to hear that your first service call at Modern Toyota was quick and easy. We strive to make the appointment process as seamless as possible for our customers. We look forward to seeing you again for your next service! Best, The Modern Toyota Team

October 02, 2024

Very friendly staff always at that location I will recomend family and friends Nice place to bu ya car More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Oct 04, 2024 -

Modern Toyota responded

Thank you for your kind words! We're thrilled to hear that you found our staff friendly and that you would recommend Modern Toyota to your family and friends. We appreciate your support and look forward to welcoming you back for your next car purchase! Best, The Modern Toyota Team

September 27, 2024

Online scheduling was easy. Check-in was easy. Waiting area is very nice with drink and snack options. Good communication from the service advisor. More

by Cjboydsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Sep 30, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Modern Toyota was smooth, from the easy online scheduling to the comfortable waiting area. It's great to know that our service advisor provided good communication throughout your visit. We appreciate your feedback and hope to see you again soon! Best, The Modern Toyota Team

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