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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.8
1,127 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,127 reviews

July 18, 2024

Great service, very clean and spacious waiting area. The staff here is always friendly and willing to help and answer all of your questions. Great place to buy a car from. More

by thodges10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jul 19, 2024 -

Modern Toyota responded

Thank you for choosing Modern Toyota and taking the time to leave such a positive review! We are delighted to hear about your great service experience and that you found our waiting area clean and spacious. Our team always strives to be friendly and helpful, ensuring all your questions are answered. We appreciate your recommendation and look forward to assisting you again in the future. Best, The Modern Toyota Team

July 15, 2024

Very polite, open, honest, polite and respectful to their customers. Came in for a checkup and unfortunately the systems were down and they deeply apologized and didn’t charge me a penny for trying to check More

by Dcpickettman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
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Jul 17, 2024 -

Modern Toyota responded

Thank you for choosing Modern Toyota, we appreciate your kind words and understanding. We always aim to provide excellent service to our customers. We look forward to your next visit and thank you for sharing your experience with us! Best, The Modern Toyota Team

July 12, 2024

Excellent service. Very professional and helpful from scheduling of an appointment to completion of service. The customer waiting area is very clean with ample space More

by alexander.joey20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard, Courtney Crowley
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Jul 16, 2024 -

Modern Toyota responded

Thank you, Alexander, for the glowing review of your experience with Modern Toyota. We are delighted to hear that our team provided you with excellent service and that you found our facilities accommodating. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Drive safely! Best, The Modern Toyota Team

July 08, 2024

Professional, cooperative, willing to work with me. Employees are appropriate and informed, Facility is really nice. More

by mckeown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno
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Jul 10, 2024 -

Modern Toyota responded

Thank you for choosing Modern Toyota and for taking the time to leave us such a positive review, McKeown! We're delighted to hear that you found our employees cooperative and well-informed, and enjoyed our facility. We appreciate your business and hope to see you again soon! Best, The Modern Toyota Team

July 08, 2024

They changed their website and now it is impossible to schedule an appointment or have someone answer the phone, it is rubbish, now I have to find another dealer More

by MarioZ
Service Communication
Recommend Dealer
No
Employees Worked With
Customer service
Report | Print
Jul 10, 2024 -

Modern Toyota responded

Thank you for sharing your feedback with us, Mario. We appreciate you bringing this matter to our attention. Please know that your experience is important to us at Modern Toyota, and we value your feedback. Our team will look into this and address this since customer communication is important to us. We hope to have the opportunity to assist you in the future. Best, The Modern Toyota Team

July 01, 2024

excellent quality service with professionals in charge, very grateful and recommended this place and something very important is the affordable prices. More

by Carlos15533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Jul 03, 2024 -

Modern Toyota responded

Thank you, Carlos, for the outstanding review and recommendation. We are thrilled to hear that you had a positive experience with Modern Toyota. We take pride in delivering quality service with affordable prices, and we look forward to welcoming you back in the future. Your support means a lot to us! Best, The Modern Toyota Team

June 28, 2024

Usually very pleasant to work with in the service department. Always bring my 2013 Yaris to get my service work done. More

by momlife393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Jul 01, 2024 -

Modern Toyota responded

Thank you for trusting Modern Toyota for your service needs on your 2013 Yaris. We appreciate your feedback and look forward to assisting you again in the future. Take care! Best, The Modern Toyota Team

June 28, 2024

Excellent service. Always very helpful and knowledgeable. The area is always clean. I always bring my Corolla here for service. More

by Christa W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
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Jul 01, 2024 -

Modern Toyota responded

Thank you for choosing Modern Toyota for your Corolla service needs! We're thrilled to hear that you've had an excellent experience with our helpful and knowledgeable team. We take pride in our clean environment and appreciate your loyalty. We look forward to welcoming you and your Corolla back for your next service appointment! Best, The Modern Toyota Team

June 25, 2024

Helpful staff and they are very nice. The place is very welcoming and always clean. More

by Angela.campbell12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Jun 26, 2024 -

Modern Toyota responded

Thank you for choosing Modern Toyota and for sharing your positive experience with us, Angela! We are delighted to hear that our staff was helpful and welcoming. We take pride in maintaining a clean and welcoming environment for our customers. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back for your next visit. Best, The Modern Toyota Team

June 25, 2024

Very clean,the people are nice, as pleasant as a wait could be Scott is awesome. More

by tlcain3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Jun 26, 2024 -

Modern Toyota responded

Thank you for choosing Modern Toyota and for sharing your experience with us. We appreciate your kind words about our clean facility, friendly staff, and Scott. We look forward to assisting you again in the future! Best, The Modern Toyota Team

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