Modern Toyota

My vehicle was serviced quickly, but with careful attention to detail, and they went above and beyond to ensure everything was done right the first time. The waiting area was clean, comfortable, and attention to detail, and they went above and beyond to ensure everything was done right the first time. The waiting area was clean, comfortable, and stocked with refreshments, making the experience even more pleasant. More

The service was quality, quick and efficient. Everyone was friendly and profession . My experience was very pleasant. Everyone was friendly and profession . My experience was very pleasant. More

The service is very timely, people are extremely friendly and the place is clean. Plenty of water, coke and coffee and free Wi FI to work on your computer. Great place. and the place is clean. Plenty of water, coke and coffee and free Wi FI to work on your computer. Great place. More

We had an outstanding experience working with Amanda Harris at Modern Toyota in Winston-Salem. She was extremely professional, friendly, and patient as we navigated several unexpected delays in getting Harris at Modern Toyota in Winston-Salem. She was extremely professional, friendly, and patient as we navigated several unexpected delays in getting the title for our trade-in. Amanda went above and beyond to hold the vehicle we really wanted, and made the entire trade and purchase process smooth and pressure-free. We drive from Raleigh to Winston just to buy from this dealership because there's no haggling or overselling—just honest, exceptional service. This was our fourth purchase from Modern Toyota and certainly won’t be our last. Highly recommend both the dealership and Amanda! More

My battery in my Camry was dead as a door nail this morning. I called my dealership, Modern Toyota of Winston-Salem. They told me just to bring it in and they would check the battery. I pulled out o morning. I called my dealership, Modern Toyota of Winston-Salem. They told me just to bring it in and they would check the battery. I pulled out of their parking lot about 90 minutes later with a new battery at no charge since my old battery that I purchased from them in November 2019 was a Toyota Lifetime Warranty batter…which was a very wise decision. I want to give a special shoutout to Cooper Gossett, the service tech that took care of my problem so efficiently…and…I got a free car wash to boot. Thank you Cooper and Modern Toyota of Winston-Salem! More

Scott Beckwith has been my family's service advisor for my multiple Toyotas since we moved to North Carolina 6 years ago. He goes above and beyond EVERY time a vehicle is brought in for service. He knows my multiple Toyotas since we moved to North Carolina 6 years ago. He goes above and beyond EVERY time a vehicle is brought in for service. He knows my family and asks about them routinely. We trust Scott and cannot say enough about him and Modern Toyota. More

They were so helpful and tried different avenues to accommodate my budget and price range. My salesman was Marshall Brown and the sales manager was Kevin. Both tried very hard to make sure I got an SUV accommodate my budget and price range. My salesman was Marshall Brown and the sales manager was Kevin. Both tried very hard to make sure I got an SUV and worked with the banks for a lower down payment. More

Love the service at this dealership! Everyone I have met with has been kind, explained any issues well, and has been honest about repair priorities. Great waiting and work space too! Everyone I have met with has been kind, explained any issues well, and has been honest about repair priorities. Great waiting and work space too! More

They do what they say. If an error occurs they correct it. Schedules are kept. If an error occurs they correct it. Schedules are kept. More

I had an appointment scheduled for Saturday July 19th at 1045 for a tire rotation, oil change, and alignment. I called the service representative at 1227 and was told the service had not even started and h 1045 for a tire rotation, oil change, and alignment. I called the service representative at 1227 and was told the service had not even started and he did not have a time frame because of “lunches”. This is not my first issue with this dealership regarding waiting times, lack of updates, etc. At the time of this writing (1308) my car has just now been taken back. Do not come to Modern Toyota of Winston-Salem unless you plan on spending at minimum 3 hours, during the weekday, or 4+ on the weekend, at the dealership! More